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Used 2015 Ram ProMaster Cargo Van Consumer Reviews

2.3 out of 5 stars
49 reviews

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Pros
Cons
5 out of 5 stars

Replaced entire fleet

BSCI, 12/12/2019
2015 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
1 of 1 people found this review helpful

We were asked to demo a Promaster when they first came out. We fell in love with it. Going from rear wheel drive to front wheel drive is amazing in the winter. We own 5 Promasters. I think the only problem we've really had is replacing headlights.

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1 out of 5 stars

Garbage.

Bryan, 12/21/2019
updated 06/29/2020
2015 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
1 of 1 people found this review helpful

I'm amazed at the 5 star reviews. Even without the constant problems, there are too many design flaws with this van. This one is set up for electrical work, and at 50k miles has had transmission problems, radiator replaced, headlight assembly replaced, the heater intermittently fails, constant coolant smell in the cab that no one can figure out, bad door latches, and gets horrible gas mileage. FWD is great in the snow and allows for a low load floor, but the downsides outweigh this. When loaded down, this thing spins the tires no matter how gentle you are, partially due to the all or nothing transmission. Trying to accelerate smoothly only results in slamming downshifts and the engine screaming. It also hates to reverse uphill, somehow being both gutless and uncontrollably surging. Seating position and visibility are one of the few things I like about the van. Controls in general are not well designed, and the touch screen sucks. As some have pointed out, the windows don't roll all the way down. Why? If I had purchased this, I'd sell it at a loss. Not worth it. As it is, my company runs its vehicles into the ground, so I'm stuck with it for awhile. Luckily, that probably won't be as long as most work vans, as I'm sure it won't make it to 100k without equaling its purchase price in repair costs.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2015 Ram ProMaster Cargo Van for sale near you
3 of 137 listings

1 out of 5 stars

2015 pro master piece of garbage

Severely dissatisfied, 04/09/2020
2015 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/118" Wheelbase (3.6L 6cyl 6A)
1 of 1 people found this review helpful

2015 pro master piece of garbage had my van for five years and have replaced part of the motor transmission radiator three times radiator fan two times handles mirrors radio the back door hinge has broken two struts multiple brake jobs I can’t count the number of times I replace the headlights dealer always tells me the same thing these are normal problems for this van No problems with my Chevy compared to this van

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

better than my Sprinter

bkhi, 07/18/2020
2015 Ram ProMaster Cargo Van 3500 High Roof 3dr Van w/Extended Length (3.6L 6cyl 6A)
1 of 1 people found this review helpful

85000 and just small issues a few recalls at 80000 on my sprinter and I was at 3500 in repairs and much much lost time for warranty repairs overall I would buy again

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

2 years of personal ownership

Guy, 08/27/2017
updated 08/31/2020
2015 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
1 of 1 people found this review helpful

Using the vehicle for small business. Driving conditions very moderate and conservative. Climate area of extreme heat and mild winters. Vehicle functions well so far. Doing an average mileage of 8000 per year. So far no major issues. Drove the vehicle cross country from east coast to west coast with fully loaded cargo. Cargo is mostly light weight but once in a while vehicle load with full capacity 2 pallets weighing 2800 pounds and the vehicle pulls it like a champion. RPM ranging from 2.5 and up to 3.8 on higher angle slopes. Overall trip read a surprisingly 18.8 MPG with an average speed of 66 MPH. It feels heavy and stable on the road like a mini truck. Overall pretty satisfied with the handling and cargo area. Cons: steering wheel has a slight uncomfortable angle and could have been made with more adjustable options and better hand grip (personal preference). Some of the controls could have been closer to the driver. Interior and exterior plastic cover looks cheap and I am worried it would fall apart as soon as the warranty expires. The body of the vehicle also makes an impression of paper thin. Driving the vehicle on a manual mode do actually make a significant difference in RPM and has a potential to save money on gas. Manual drive shift is inaccurate - an attempt to pull low gear at an elevated slope and automatic shifting went into gear regardless of manual intervention. I have a history driving multiple Dodge vehicles and they all start to fail as soon as warranty expires or sooner like a ticking time bomb. Pros: relatively quiet, pretty comfortable seating stable on the road, sharp turns are a plus, and storage space is maximized to the highest potential. As for accessories I decided to purchase a motorcycle garage rubber mat and cut it to size for bedding. It works great, cheap, and protects the floor from scratches. Planning to cover the walls also at some point to avoid scratching the interior paint.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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