2015 Porsche Macan: 20,000-Mile Service
May 27, 2015
The other day I mentioned we dropped our 2015 Porsche Macan S at Beverly Hills Porsche for its scheduled 20,000-mile service and an assortment of TSBs.
It's back. Here's what got fixed and, more importantly, how much it cost.
When I left you last time, I failed to mention two items I asked them to look at: a squeaky driver-side window and a blown fuse from a few weeks back. In my mind, it was just a fuse and I didn't think anything of it. But a couple of you wondered why it blew, so I asked.
Porsche said they'd have the car done by mid-afternoon the day after I dropped it off. They called me at 10:30am and said it was ready to go. Under promise, over deliver — solid plan.
During their 25-ish hours with our Macan, the service department took care of service campaigns for a front door gap issue, added protective film on the rear door sill, checked/replaced the alarm thingy we already had replaced, and reprogrammed the PDK and ECU. Macan owners are saying they've felt improvements in shift quality and auto start/stop behavior. We'll report back if we notice anything.
The service department also lubed a squeaky driver-side window seal.
The 20,000-mile service itself includes an oil change ($34.95 oil filter insert, $13 in sealing rings, $76 of Mobil 1, $2.27 for disposal), a multi-point inspection ($2.50 of washer fluid — seriously — and a $69 air filter), resetting the oil light(!), and resetting our tire pressures back from where we want them (33/36) to what the door says (36/39). Beverly Hills Porsche estimated that the whole thing would cost $750. Actual cost: $667.
As for the fuse? Well, our service advisor let slip that this was a common problem with the Macan and stemmed from the power port just below the shifter. Apparently if you remove a plug at a sharp enough angle (anything other than straight up?), the contacts touch something they shouldn't and short the system. Glad I asked.
Update: Sorry, folks, forgot to include this: BH Porsche charges $180/hr for labor. There's a big sign when you walk into the service area making that very clear.
Mike Magrath, Features Editor @ 20,445 miles