Used 2012 Mercedes-Benz R-Class Consumer Reviews
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We have a limited number of reviews for the 2012 R-Class, so we've included reviews for other years of the R-Class since its last redesign.
Perfect Family Car For a GUY
feelit, 06/29/2012
2012 Mercedes-Benz R-Class R350 4MATIC 4dr Wagon AWD (3.5L 6cyl 7A)
62 of 62 people found this review helpful
This is a long, wide, sea monster of a car with a brutish grin. All it needs are fins! I wanted something (1) low to the ground, so it wouldn't tip over, (2) with all wheel drive to drive on ice, (3) great crash test scores, (4) a large trunk, (5) third row seats, and (6) was fun to drive. The R350 excelled in all of this. I was torn between the Odyssey Touring Elite and the R350 but decided to go with the R350 for the safety. The snob appeal certainly helped. Odysseys have been plagued, with airbag failures (either deploying when they shouldn't or failing to deploy in crashes). There are several complaints filed with the NHTSA regarding this for 2011 and 2012 alone. The R350 had none.
ABSOLUTELY AMAZING
Baker, 05/11/2017
updated 05/21/2018
2011 Mercedes-Benz R-Class R350 4MATIC 4dr Wagon AWD (3.5L 6cyl 7A)
20 of 20 people found this review helpful
This crossover by Mercedes is amazing. Steering is tight and responsible. Quality of everything is exquisite. Design was way ahead of its time. Now most cross overs look like it, so nobody thinks it looks weird. Everyone thinks this is a 2017 model even though they stopped making it in 2012. The design is timeless. Most comfortable car I've ever owned. Suspension/ ride is smooth as glass. Panoramic roof is beautiful. All wheel drive gets you through anything and gives precision control. This is a large but intimate and luxurious car. I love every minute I am driving it. I feel privileged to own it. Very reliable. Stereo is excellent with blue tooth. Warning sensors and back up camera help prevent any collision. Blue paint is gorgeous. I would never trade this car for anything. People ask me, "where did you get THIS? A blue r350 2011 or 2012 is very rare to find. Any owner of the car is lucky. It's a unique find. Everything a Mercedes should be. Most Mercedes are too small, but this is big and roomy, but not a huge SUV. At current blue book, this car is a steal. 2018 update. My wife and I have taken several cross country trips in that past year. No problems with the R350 and the ride is beautiful. So spacious. Cars and SUVs keep getting smaller, bit this crossover has large and cg comfortable interior space. If you can find one and thinking about buying one, dont hesitate. Love this Mercedes. They still sell it in China new starting at about $86000. You can get ac2011 or 2012 r350 for $15000. Get it. Affordable luxury. Will never go out of style.
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2012 Mercedes-Benz R-Class for sale near you
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Exactly what we needed
RSB, 05/24/2017
updated 06/28/2018
2012 Mercedes-Benz R-Class R350 4MATIC 4dr Wagon AWD (3.5L 6cyl 7A)
17 of 17 people found this review helpful
12/2017 Update: we have owned this vehicle for over 2-years (30,000 miles); which was purchased in late 2015 when the car was approximately 3-years old. The car now has over 55,000 miles with no issues. The car is very reliable and comfortable, especially for extended driving. We originally purchased this car to help our 90+ year-old parents, who both had problems entering / exiting our other vehicles. The car is at a perfect height for them; the wide doors and hand-assists have proven to be invaluable for them; and, the seats provide a wide range of adjustments. The interior ride is solid, quiet, and comfortable. We have used all 7-seats. When the 3-rows are used, the luggage area is cramped; but, when only 5-seats are needed, the back deck is expansive and great for carrying two-large dogs. When only 2-seats are needed, the rear deck is HUGE; although the rear-wheel wells intrude on the rear deck width (i.e., you would not be able to carry a sheet of 4-foot wide plywood, flat. We drove this car through the Blue Ridge / Smokey Mountains...what a wonderful experience. No challenges climbing the hills or managing the curves. The Air Suspension was perfect. We have learned to follow with a bit more distance than other cars, as this is a lot of weight to stop in a panic maneuver. It also took a few days to get comfortable with the overall length when making tight turns. Once fully oriented, it is a great driving experience.
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Better than Anticipated!
Patrick Lem, 08/23/2018
2011 Mercedes-Benz R-Class R350 BlueTEC 4dr Wagon AWD (3.0L 6cyl Turbodiesel 7A)
12 of 12 people found this review helpful
First of all, many of the things you have heard about this car is true! It's lack of appeal was confusing to most. Not a car, and not a SUV/minivan. But,...you have to realize it can't perform like a sophisticated sedan because it isn't a sedan in weight and size. But it handles better than any 7 passenger SUV or minivan because it's not as bulky without the higher center of gravity. With the Blutec (turbo diesel) feature, I was able to transport 7 adults, for several hours, on freeway and hilly terrain. I was never at a loss for power, it handled the road better than my past minivans and suburban (and was more fun to drive!), no one exited the car with "confinement cramps", and I got 29 mpg! My best highway mileage was 40 mpg with four passengers traveling 75-85+ mph! Hope they begin reselling them in the U.S.
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Ultimate Wagon
Roy, 10/25/2010
2009 Mercedes-Benz R-Class R320 BlueTEC 4dr Wagon AWD (3.0L 6cyl Turbodiesel 7A)
25 of 27 people found this review helpful
We have owned this car (staton wagon) for approx 1-1/2 years. Through this time it has been found to be totally reliable, with zero repairs needed and only oil changes along with scheduled maintenance. We live in Alberta where the the winter weather can be vary from intermittent freeze thaw, providing ice and snow and slush. With the vehicle weighing 5100 lbs, all wheel drive, traction and brake control; it handles all these conditions at posted speed limits while sitting back in luxury. At -40 deg there is no need for block heater, as this car starts every time. Also for a 5100 lb car it still gets 30+ mpg. Compared to North American cars this one has ample head room for me being 6'4" tall.
LOVE this car!
Ted M., 04/18/2017
2011 Mercedes-Benz R-Class R350 4MATIC 4dr Wagon AWD (3.5L 6cyl 7A)
10 of 10 people found this review helpful
Have owned my CPO 2011 R350 for 3 years now and absolutely love it. My R has all options, excluding the rear HVAC controls - including HID lights, LED DRLs, panoramic roof, AMG appearance package, 7 seat config. I've had ZERO problems with my R - reliability is fantastic. I only have two complaints about it: 1) the weight of the vehicle makes it go through brakes quickly (I do have a lot of stop and go traffic, though); 2) the weight combined with the AWD chews up tires. I get only 20-25k out of a set of tires.
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A euro touring power wagon.
Ron B., 09/10/2019
2012 Mercedes-Benz R-Class R350 BlueTEC 4dr Wagon AWD (3.0L 6cyl Turbodiesel 7A)
10 of 10 people found this review helpful
We bought this car, a 2012 r350 blutec diesel (we bought it with 75k) on it used after a long search for something big enough to haul my tall kids and two dogs comfortably. This car is awesome, we took it out on a long road trip to iowa, nebraska,colorado, wyoming, montana, and the dakotas. We live in Minneapolis St Paul Mn. It doesn't sound like a diesel, it doesn't drive like a truck and doesn't stink like a diesel.The fuel economy is incredible on this big vehicle. Running fast , up and down mountains it pulled 27.6 mpg for the trip.. if we were not driving fast in the 60s it would do in the 29-31 mpg. Going fast 80+mph up and down mountains etc with the ac full blast it did about 26 mpg. handles like a dream. One definitely can feel the size of it. Not clumsy but handles very well at high speed and in tight corners. The torquey diesel did not let me down in the mountains pulled strongly even at 14,000 feet. Back Seats are great, like the air conditioned front seats were nice too. I would buy it again. we paid $16,000 for a very good shape one with 75k miles. excellent vehicle.
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R350 Ahead of its time in North America
EDDIE NELSON, 07/20/2018
2012 Mercedes-Benz R-Class R350 4MATIC 4dr Wagon AWD (3.5L 6cyl 7A)
9 of 9 people found this review helpful
No longer offered new in North America, this fantastic car continues to be highly coveted in Europe. We are on our second R350 and will likely look to import our next one.
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Huge gas saving
R Class Limo, 05/02/2010
2009 Mercedes-Benz R-Class R320 BlueTEC 4dr Wagon AWD (3.0L 6cyl Turbodiesel 7A)
13 of 14 people found this review helpful
Mercedes built and Mercedes quality! So far I have driven this vehicle 20K miles (city & highway) and am getting an average of 25 mpg. Why we are not adopting diesel technology here in the USA is beyond me, makes much more sense than the Hybrid which can never be economical for the larger vehicle until the battery technology is radically improved. Mercedes service is expensive, they sell the bluetec additive at $50/gal, the same solution (same ISO#) can be bought at Pilot truck stops for $6/gal?
Best family vehicle
coladin, 09/16/2010
2009 Mercedes-Benz R-Class R320 BlueTEC 4dr Wagon AWD (3.0L 6cyl Turbodiesel 7A)
7 of 7 people found this review helpful
Coming from an XC90, an exceptional family vehicle, we are now back in a car, along one, but a car nonetheless. Tonnes of space, great ride and handling considering its size and the mileage is amazing. Whereas the XC90 struggled to get 240 miles for 19 gallons of gas, the R gets an easy 380 of pure city driving. Plus, it has great torque and very driveable and people always seem to notice it, it is very handsome with the AMG package and 19 inch wheels.
A Great Ride for a Family!
NDavis, 02/14/2010
2009 Mercedes-Benz R-Class R320 BlueTEC 4dr Wagon AWD (3.0L 6cyl Turbodiesel 7A)
11 of 12 people found this review helpful
We purchased this car in August and been thrilled ever since! We are a family with three children and switched from an 2002 Odyssey. I have found that cargo space is adequate for regular shopping and school backpacks, sport equipment, etc. Longer trips are fine with a cargo box on top. The gas mileage that we are getting is phenomenal compared to the 2002 minivan and the car is a blast to drive (certainly in comparison to a minivan :). Safety of the vehicle is great, we've been rear ended on the highway and everyone was fine..the car really absorbed the impact well. I'm looking forward to driving this car for a very long time.
Clean Diesel
Chris, 01/26/2010
2010 Mercedes-Benz R-Class R350 BlueTEC 4dr Wagon AWD (3.0L 6cyl Turbodiesel 7A)
10 of 11 people found this review helpful
Traded in an 8 year old Odyssey and I believe this car is worth twice the $. Diesel engine is amazing, both for its frugality and drivability, coupled with the 7 speed trans it make the vehicle drive and perform flawlessly. The most comfortable car I've ridden in/driven so far. Reminds me most of the 80/90's S-Class cars that were very solid and were very comfortable for hours and hours of driving. Softer seats than in the 08 E class. Not sure if this model will make it. No one seems to buy them. Much nicer than an SUV. Materials are 1st Rate.
R bluetech is worth to try
Adam, 03/12/2010
2009 Mercedes-Benz R-Class R320 BlueTEC 4dr Wagon AWD (3.0L 6cyl Turbodiesel 7A)
9 of 11 people found this review helpful
Bluetech was really new at the time of my purchase and I was not sure if what they were saying were true or not. After driving the vehicle almost a year now, I don't have any complain at this time. I would recommend my friends and family to try bluetech and I am sure they will save some money and have comforts in this vehicle. Love it and sometimes it is good to hear your inner voice. Try. You will love it.
A totally misunderstood car
rowner, 02/23/2011
2011 Mercedes-Benz R-Class R350 BlueTEC 4dr Wagon AWD (3.0L 6cyl Turbodiesel 7A)
47 of 67 people found this review helpful
I just purchased my second "R" diesel, a 2011, black and almond. Many magazine reviews for this car since its introduction categorizes it as some version of a minivan. Believe me, it is not a minivan by any measure of comparison. It is an SUV, pure and simple! Having owned a MB-GL diesel, a gas ML, and a 2008 R diesel, I can say it is the best of the three models. It has more usable room, weighs less, handles better, accelerates faster, uses less fuel, is more passenger friendly and more comfortable than its MB stablemates. Plus it is $10,000 cheaper than the comparable GL. My 08 R had 50,000 miles on it, all w/o a single mechanical issue or problem.
Another great Mercedes
lreidy, 12/14/2010
2011 Mercedes-Benz R-Class R350 BlueTEC 4dr Wagon AWD (3.0L 6cyl Turbodiesel 7A)
24 of 36 people found this review helpful
I purchased the R-Class From Mercedes Benz of Cincinnati(great dealer) It has all the usual great Mercedes comfort & tech packages. The command center is terrific. Extremely quiet ride. Excellent mileage, great ride, very comfortable seats. I can't think of anything that I do not like about this auto.
Fantastic car
Paul, 11/13/2009
2010 Mercedes-Benz R-Class R350 4MATIC 4dr Wagon AWD (3.5L 6cyl 7A)
6 of 8 people found this review helpful
Replaced GL450 (which I loved)with R350. Never realized driving would be so much fun. Mileage not great but 19 in town and 24 on the road with the second tankful! Handles very much like my wife's S500 and is just as comfortable and secure on the road. Without question it's the best; most reliable, nicest appointed and well engineered Mercedes I've had.
Great Crossover SUV
happymercedes, 08/03/2009
2009 Mercedes-Benz R-Class R350 4MATIC 4dr Wagon AWD (3.5L 6cyl 7A)
2 of 2 people found this review helpful
My family and I were set to look for a vehicle that was comfortable and fun to drive. This Crossover SUV is a blast. The interior feels like mercedes didn't miss a beat. It is luxurious and spacious. You feel like you are riding on air. We fit seven adults with comfort. Other so called seven passenger crossovers could merely fit my two young kids in the back. We test drove the Lexus, Infiniti,BMW, none had the comfort and amenities of this car. The Lexus line is cheap! It looks like Toyota just slapped on the lexus name and raised the price tag. BMW and Audi were small, not even close in comfort. This car is sporty, fun to drive and can fit 7 adults comfortably. I highly recommend this car!!!!
R Class
R Class, 10/27/2009
2009 Mercedes-Benz R-Class R350 4MATIC 4dr Wagon AWD (3.5L 6cyl 7A)
4 of 6 people found this review helpful
We love this car. It has a great ride and very comfortable.
An amazing automobile
Jack W., 03/22/2009
2009 Mercedes-Benz R-Class R350 4MATIC 4dr Wagon AWD (3.5L 6cyl 7A)
1 of 1 people found this review helpful
The R350 is an absolute blast to drive. Perfect for our family of 5. My wife simply loves driving this car and so do I. The panorama roof is spectacular along with the exceptional fit and finish. You feel very safe in this auto. Voice activation works very well and the sound system is superb. With the shifting capability on the steering wheel the car has plenty of power and is very spirited. All seats are comfortable and access to the third row is easy. Highly recommend this car if you need more room but don't want to lose the fun of driving.
S Class Wagon
Bob, 04/24/2009
2009 Mercedes-Benz R-Class R320 BlueTEC 4dr Wagon AWD (3.0L 6cyl Turbodiesel 7A)
1 of 1 people found this review helpful
If MB had a S class wagon this would be it. With a family of 5, this car works. The kids do ask about the impact of a car of the earth..so with a SL500 in the garage, I had to do something. The Bluetec power is more useful than the numbers would suggest with very good passing power once underway. Build quality is first rate. With a heavy foot I'm getting 20- 22 mpg in the city and just over 28 mpg on the highway. This is a 5000 lbs car and every crossover/suv this size should have this type of engine. It just plain works and makes sense. Has unmatched safety features in the crossover/suv class. You get what you pay for..will have this one for 10 years.
Diesel is nice
Bob Coin, 11/25/2008
2009 Mercedes-Benz R-Class R320 BlueTEC 4dr Wagon AWD (3.0L 6cyl Turbodiesel 7A)
1 of 3 people found this review helpful
We ordered a 2009 R320 to replace our 2006 R350 coming off lease. The diesel is giving us exceptional fuel mileage, 24 city, 29 highway in the first 800 miles. The turbocharger fixes the woeful under torque in the R350. The steering is too numb, giving little feel of the road. The command system is a bit improved over the older system, but the screen is too small and the navigation presentation poor and behind the competition. The sunroof is nice and the interior build quility superb. Benz remains far behind the Japanese competition in features and price, but they do not have competing vehicles with the R. It is ridiculous that xenon headlights and push button starting are not standard.
THE MONEY PIT
frustrated43, 02/08/2011
2011 Mercedes-Benz R-Class R350 4MATIC 4dr Wagon AWD (3.5L 6cyl 7A)
17 of 93 people found this review helpful
Worst car I have ever owned!
crap
junk, 01/19/2023
2012 Mercedes-Benz R-Class R350 BlueTEC 4dr Wagon AWD (3.0L 6cyl Turbodiesel 7A)
0 of 0 people found this review helpful
This is the biggest piece of junk ever , i bought this car with a 105 km on it ,it now has 142 km on it . the repairs in the last 40 km are over $25,000.00 and counting ,thank god i had a warranty on it , do not buy a preowned mercedes ever they are pure crap
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Truly in a Class of its Own!
Paul Crawford, 01/25/2023
2012 Mercedes-Benz R-Class R350 BlueTEC 4dr Wagon AWD (3.0L 6cyl Turbodiesel 7A)
0 of 0 people found this review helpful
We have had our 2012 R350 BT for almost 4 years. As everyone has already said it's a car not a van, not really an SUV either in my opinion, not enough ground clearance, but it has a huge amount of space for skies, and boots, or a trip to the cabin or a major road trip, it's is a great family car! It is very comfortable on long rides, Vancouver to La Quinta, Ca last year whole family perfect tourer and great mileage 7.8Lt/100 average. Not that it hasn't had its issues mostly around the emissions, egr, mostly, but all that has now been replaced in it's entirety by MB part of their class action lawsuit into cheating emission tests etc... So back to the car: lets not get carried away, its a big lump and with that handling is that of a big lump, brakes are not as tight as I would like, so I will be upgrading when they need changing, but its not fair to compare to a 535 or any mid size car, from someone who likes their cars, and sees things from engineering perspective, handling is what it is, just lets not pretend, it is 2.2tonnes after all, but it is also very well designed for its purpose and its a Merc. The size makes it the great tourer it is, and MB have kept things simple but ergonomic all throughout, even the rear air springs really simple to replace, front a little harder, but everything is logical. Command center is horribly out of date, and not user friendly, but its 10yrs old, and that is what an iPad or iPhone is for so who cares. For a family car, put the kids in the 3rd row which is very comfortable, I'm 6'3" and easily get in and out unlike so many wannabies, and you an almost forget them. Cant say enough really, yes would love to have a Porsche 911 Targa as a second car but North American roads are boring anyway, and cant fit us all in that for skiing anyway! And just turn of traction control in the snow, have a bit of fun, and see just how good a driver you really are! Lastly the rear doors are long which is fine in the driveway as gives such easy access to 2nd & 3rd row, but in Vancouver car parks a little tight, but you cant have every which way.
Lemon of Lemons
Mietek M., 07/27/2023
2012 Mercedes-Benz R-Class R350 BlueTEC 4dr Wagon AWD (3.0L 6cyl Turbodiesel 7A)
0 of 0 people found this review helpful
As others have commented, a great car to drive in almost every aspect. Takes corners like sport car with wide Continentals. 4 wheel drive great in snow, as I ski all over B.C. etc. Car only has 221,000 km which is very little for a diesel. HOWEVER, YOU CAN GO BROKE repairing anything and everything, Bought the car for few $ short of $50 K from certified used MB dealership in Regina, Sask . It has cost me another $50K over 10 yrs even though I had purchased another 4 yrs extended warranty to top up to 7 years.... All servicing was performed by authorized MB dealer for first 7 yrs and for other major services. Problems were; seized engine, replacing 9 air shocks, replacing turbo with rebuilt, failure of navigation/entertainment rear camera system which MB says is no longer available worldwide and the servicing dealership in Langley BC refused to replace with OEM replacement I sourced from California, and several other consequential repairs. This car is being scrapped as a matter of principle. I’m tired of the engine service light coming on much too often. Even though it has all new exhaust system provided as result of the MB class action and installation of the Field Measures components. MB Canada refused to take my calls after several because of my complaints. No help or sympathy. Just cut me off. I refuse to spend another $. (It needs another $5 - 6000). I pledged to never buy another MB vehicle….. Thank Lexus for finally delivering our plug-in hybrid F-Sport after a 16 month wait.
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Brilliant wagon
JohnSmith, 07/16/2024
2012 Mercedes-Benz R-Class R350 BlueTEC 4dr Wagon AWD (3.0L 6cyl Turbodiesel 7A)
0 of 0 people found this review helpful
Bought a 2012 a year ago and have had no issues, even though it has 150,000 kms on it. Lots of space, smooth engine and transmission still working fine.
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700,000 kms and still going strong !!!
Retired Limoguy, Calgary AB , 10/04/2024
2012 Mercedes-Benz R-Class R350 BlueTEC 4dr Wagon AWD (3.0L 6cyl Turbodiesel 7A)
0 of 0 people found this review helpful
This is the ultimate vehicle. What’s not to like. I can drive from Calgary to Fort Mac in the middle of winter 800+ Kms on a single tank of diesel with another day and half of city driving in Fort Mac. Nicer luxury interior than most cars today with beautiful leather and easy to use controls. Awesome sound system (I added a 12 inch JL Sub) for some more thump. The first 500,000 kms this car was part of my limo fleet and it was a favourite for some of the top Calgary CEO’s. That I regularly drove. Car has power, high end finishes and quiet diesel fuel economy. I’m still on the original engine and have changed shocks, front end work, all of the engine belts. Otherwise regular synthetic oil changes faithfully every 10,000 kms. Transmission oil change every 100,000 kms. I had a fleet of Lincoln’s, Escalades and these Mercedes. The Mercedes were always a favourite with the drivers especially when driving to Banff in a snowstorm…AWD was like riding on rails. If you can buy one, you definitely won’t be sorry. Will write again as I get closer to 1 million kms !!
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R-Class
mcelada, 01/09/2011
2011 Mercedes-Benz R-Class R350 4MATIC 4dr Wagon AWD (3.5L 6cyl 7A)
0 of 19 people found this review helpful
Euromotors Germantown is wonderful. I just purchased my second car from them an R350. Everyone there is always helpful and very friendly. My sales person, Danny, is helpful and knowledgeable. I highly recommend Euromotors Germantown to all my friends & family. I told them to asked for Danny (best). I am so glad to see Charles back with Euromotors. He is pleasant and helpful.