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Used 2023 Mercedes-Benz Metris Consumer Reviews

3.7 out of 5 stars
38 reviews

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We have a limited number of reviews for the 2023 Metris, so we've included reviews for other years of the Metris since its last redesign.

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Pros
Cons
4 out of 5 stars

So far ,so good! Well some front alignment problem

Fredjgeiger, 08/13/2018
updated 02/27/2025
2018 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)
11 of 11 people found this review helpful

Just had the van 1 1/2 weeks ( after waiting 8 months for my order to arrive) and quite happy after 300 miles. Comfort Is very good for a van- after all it's a Mercedes car with a metal box on It, instead of a car body. Decent handling and I got 28+ mpg at 60 miles an hour average on a country highway even though the motor should loosen up and Do even better. It doesn't feel like it is not broken in yet compared to several other new cars I have owned , but I'll take it easy on the gas pedal for at least another 500 miles. Very solid vehicle and nice to travel in. We noticed that a regular 80 mile trip seemed noticeably shorter with this Metris than our regular compact car. Still no issues w 9000 miles. 24 mpg on a trip over the Sierras and Rockies. Up to 27 on local highways. Very stable in high winds and quiet and comfortable. I’ve worn out two $250 front tires in 23,000 miles. Second time after a huge pothole was hit. Seems like a common problem since factory does sloppy job and dealer prep doesn’t catch it. Most Irritating is that Mercedes won’t even respond to my email requesting a reimbursement for the first tire and alignment responses!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Just Okay - Oddities Abound!

DarrenS, 02/11/2020
updated 02/16/2021
2017 Mercedes-Benz Metris Worker Cargo 3dr Minivan (2.0L 4cyl Turbo 7A)
17 of 18 people found this review helpful

I own the utility van "worker" edition (bare bones folks!). What to like: VERY comfy driver seat and ride for a utility type van. Integrated bluetooth makes smart phone integration easy. Nice intermediate sized van for tool storage -perfect size -wise for my construction work Turbo makes accelerating at on ramps EZ for small engine rig Good fuel economy What not to like: >>terrible stock tires (Hankook) - DREADFULLY undermatched for vehicle >>poor suspension - van unstable high speeds >>absolutely needs larger diameter wheels to make it a useful utility vehicle >>gear shift is where windshield wipers should be - classic Mercedes being "different" >>windshield wiper is on same lever as turn signal- constantly accidentally actuating wipers when signaling for a turn (come on guys, fix this crap!) >>transmission pretty herky-jerky until fully warmed up >>light on/off switch constantly bumped by knee upon exit, changes light setting >>only operational USB plug awkward spot under console >>difficult to add interior panels in rear compartment unless purchasing MB brand - $$ >>Expensive oil changes $300-400 >>Wheel alignment only done at specialty providers ($$$) >>$300 for trailer wiring harness if not done as factory install (!!) I will never buy a MB of any sort again. They do things differently just to be... different. Why put the gear shift where every other maker puts the windshield wipers?? Leaves you fumbling at the controls. The gear labeling is mysterious as well. The light switch thing is just annoying - poor R&D. My hope is that this vehicle needs few repairs down the road. Perhaps most importantly, the suspension/wheels situation makes this a very poor choice for anything but the lightest duty of worker type vehicle. If these were beefed up, MB could really be on to something here. Will look at other options for next van. Really wanted to like this vehicle, but it is a daily struggle.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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2023 Mercedes-Benz Metris for sale near you
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2 out of 5 stars

Mercedes wont stand by they're vehicle

Stupid for buying Mercedes, 08/24/2019
updated 08/27/2021
2016 Mercedes-Benz Metris Cargo 3dr Minivan (2.0L 4cyl Turbo 7A)
17 of 18 people found this review helpful

We have 47k miles on our Metris cargo van. We carrie 400 lbs in it and use it about 3 days a week in our business. We are on our 3rd set of tires and it has been lined up 3 times. The strut bushing went out at 25k and is bad again now that its out of warranty. Now the A/C is working intermittently, the wipers are hitting one another. many things where repaired during the warranty period not listed here. There is 11 pages of discussion about the tires in the metris forum with no help from Mercedes. dealership says its a characteristic of the vans. Thanks for the help with your peice. By the time we got rid of it the transmission was slamming into 1st gear and the screen went black.

Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Love my Metris!

Deanna, 10/27/2018
updated 11/04/2019
2018 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)
9 of 9 people found this review helpful

It was a little scary at first due to size of vehicle. After 1,000 miles, i was very comfortable driving it. Absolutely LOVE this van. Today was extremely windy, crosswind assist is amazing. Van just drove through crosswinds like no other vehicle i have owned. Also love the safety features, two drivers tried to "brake check" me for no reason (probably staged for insurance), van stopped on it's own. I'm new to the safety sensors as my previous vehicles were older. This will probally be my last vehicle i purchase, want it to last a LONG time :) if i do purchase another vehicle due to boredome after 10+ years, will buy a HUGE Metris version just because it's awesome.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Why didn’t I buy a Metris SOONER?

Mark Evans, 04/27/2019
2019 Mercedes-Benz Metris Worker Cargo 3dr Minivan (2.0L 4cyl Turbo 7A)
18 of 20 people found this review helpful

I am a very busy Contractor. My Metris cargo van weighs 5580 lbs. with all my tools, ladders and steel tool cabinets. The GVWR is 6614 Lbs. this allows me to load a lot of material and never have to worry about overloading it’s capacity. The engine is outstanding and has plenty of power to spare. The van also has an amazing turning radius. I bought the van pretty close to base model. The only options I chose were cargo interior panels, wood flooring, trailer hitch and a driver convenience package. Price was $30,000. I added an aftermarket roof rack and after a small modification, the van fits in my 7’ garage with two full size extension ladders. I previously owned a Ram Promaster City, and with the fore mentioned weight I felt that I was torturing it. I traded it in with 30k miles before I ruined it. The Metris does require 91 octane fuel, but the way it performs, I will treat it to anything it asks. I LOVE THIS METRIS!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
3 out of 5 stars
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