Used 2023 Mercedes-Benz Metris Consumer Reviews
Used Metris for sale
We have a limited number of reviews for the 2023 Metris, so we've included reviews for other years of the Metris since its last redesign.
9 Metris vans and nothing but problems
MetrisOwner, 04/11/2018
2017 Mercedes-Benz Metris Cargo 3dr Minivan (2.0L 4cyl Turbo 7A)
42 of 45 people found this review helpful
We have dedicated a purchase order for 9 Metris vans so far, nothing but problems with them. All vans at 15k or less in miles. Transmission shifter failure, electronic issues, climate control venting and display issue, multi check engine lights, tires and alignment issues, incorrect maintenance alerts on display. Don't be fooled for the 15k mile service interval either, its not exactly true. We are also in a major metroplex and each MB dealer is terrible to deal with that we have tried so far. Only one good dealership so far out of state but under the warranty and part limitations. Would love to just park all of them at the dealer and walk away rather then continue to cringe for what is next to happen.
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First Mercedes
Dale Burkhardt, 03/26/2017
updated 10/15/2018
2016 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)
13 of 13 people found this review helpful
We love our Metris. I bought it because of three main reasons. 1. At 77" tall, it easily fits through our 83" garage opening without having to let air out of the tires. 2. It had options for many safety features (we took all of them) not always found in larger vans (of the model year) such as the lane keeping assist, blind spot warning, brake assist, rear camera, nod-off alarm and such. 3. It is a mid-size van. The width and height interior dimensions are noticeably greater than mini-vans with roomy space for 7 or 8 people but there is not room for "up to 15 passengers." Removing the second and third seats leaves a very cavernous space for hauling. However the seats are really heavy - enlist strong friends for this job. As other reviewers noted, the handling is excellent, the turning radius is surprisingly short, the seats are comfortable and the mileage is competitive for a van. The 208hp/258lb.ft premium-gas engine mated to a 7 speed transmission is torquey for around town but not so much at full throttle at highway speeds. It could really use a horsepower increase. Considering the 2L turbo gas engine is becoming the engine of choice for many car manufacturers these days, a stronger, more competitive boost would be appreciated. Unusual things we noticed is that it takes about five minutes for the A/C to begin cooling on hot days unless you just used it. The engine temperature gauge is degreed in Celsius, not Fahrenheit - different but no problem. Service is very expensive. For example a routine servicing (not repair) of the transmission costs $600.00+ at the dealer. Many people comment positively about our Metris. Prospective buyers should note that this vehicle is not as luxurious as a conversion van. It is a "passengerized" version of the smaller commercial van used to haul people to the airport and such. We have taken two 1,000+ mile trips in comfort, with no problems. The price of a similarly equipped Metris for 2019 is noticeably higher than my 2016 with few, or any, real changes or improvements. The Metris could use a real limited-slip rear differential for dual-wheel traction. No doubt MB would answer this statement by stating that its electronically controlled individual rear-wheel braking accomplishes the desired outcome with no fish-tailing. It would be half right.
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2023 Mercedes-Benz Metris for sale near you
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- 126" WB Cargo Cargo MinivanMSRP: $36,99913 mi away
- 126" WB Cargo Cargo MinivanMSRP: $35,49972 mi away
- 135" WB Cargo Cargo MinivanMSRP: $32,11233 mi away
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Hard to find a dealer to fix
Wayne, 10/18/2018
2017 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)
13 of 13 people found this review helpful
Make sure that the dealership is able to fix it Near you not all Mercedes benz dealers can and if they will give you loaner car And not take months to get it in for service
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Cuts off in the middle of High way
Raquel Montalvo, 10/11/2018
2017 Mercedes-Benz Metris Passenger 4dr Minivan (2.0L 4cyl Turbo 7A)
21 of 22 people found this review helpful
Dont know the reason dealer didn't take serious,but I rented this van 1 month ago cut off on highway they said nothing wrong with van I insisted they change van they did, I drove new one for a couple weeks cut off on bridge with van full of people with alot of traffic around us it scared my riders I dont trust van now Dont trust they would rent a Mercedes Benz Metris that put me in harm's way.I asked other drivers why they changed van same issue and mechanic were saying transmission issue to many.I drove van 30 days all types of roads highways something needs to be evaluated here.
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2017 Metris with 60,000miles now
james devlin, 11/13/2019
2017 Mercedes-Benz Metris Cargo 3dr Minivan (2.0L 4cyl Turbo 7A)
12 of 12 people found this review helpful
not bad for a small cargo van...60,000 miles now ...issues that bother me : when you start ending it takes about 30 seconds for a/c to start blowing out of vents! this is brutal in South Florida ! turn the van off and go back in 5 minutes later and ALL the a/c settings are on....floor , face, and windshield......I did not push all the buttons! local mercedes benz dealership wants $300 for an oil change. I get it done for under $100 at a local 10 minute drive thru with full synthetic .....faster and less coins..... had engine warning lights flash on many times... a day later they eventually go off.....this happened a few times already.......radio has issues ......dies a few times and now only has passenger speaker work on the radio , but phone on bluetooth works both speakers.....alignment issues......the van does have enough power and has a smooth ride.....I use the van every day for work and I get about 24 mph......had ford vans most of my life but decided to get the mercedes this once to give it a try......probably go back to ford next time.......
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