2023 Mercedes-Benz GLB-Class Consumer Reviews
MSRP Starting at
$39,800
Save as much as $332
We have a limited number of reviews for the 2023 GLB-Class, so we've included reviews for other years of the GLB-Class since its last redesign.
Compact SUV with Third Row and Modern Interior
Lichking, 12/20/2020
2021 Mercedes-Benz GLB-Class GLB 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 8AM)
26 of 26 people found this review helpful
Purchased the 2021 GLB because I was looking for a compact-sized SUV with third row seating for kids. The GLB also has a modern interior, I like the turbine-style air vents and the "surfboard" infotainment and instrument cluster. Despite what others have said about navigating the infotainment, I don't find it hard or cumbersome to use. However, one nuisance is having to scroll to the radio presets every now and then on the instrument display, sometimes it doesn't save the last setting. I also like the large panoramic sunroof although that's a $1500 option. The engine is peppy and the car is nimble (for an SUV) and has great class gas mileage. There are a few annoyances though: 1) The 2nd row seats don't fold all the way down IF the seats are moved to the front most position (the headrest hits the front seats), this makes it even more difficult to climb into the 3rd row; 2) Android Auto and Apply Carplay doesn't take up the full 10.25 inch infotainment screen, Google Maps only displays 7 inches. Hopefully Mercedes will update it to fill the screen. The GLB isn't very stylish, isn't very fast and performance-oriented, and it's not the most luxurious Mercedes; however it offers the perfect practicality. The only competitor is the Discovery Sport which is also a compact, luxury SUV with a third row.
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More room than expected
S Kukuris, 05/04/2020
2020 Mercedes-Benz GLB-Class GLB 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 8AM)
51 of 53 people found this review helpful
For a smaller SUV, we found the GLB to offer plenty of elbow room, with ample passenger and cargo space. We didn't need the 3rd row, so we don't have to worry about sacrificing cargo capacity. The base model doesn't include some basic features, such as a garage door opener, enhanced interior ambient lighting, or a heated steering wheel, but we don't feel short-changed at all. We still have heated seats and plenty of options in our particular vehicle to meet our needs. The 4matic is a MUST in Colorado, so that was an upgrade we couldn't do without. The turbo acceleration is very noticeable, and every mode handles exceptionally well. As first-time MB owners, we are very pleased with the GLB!
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A Great SUV, why wear a suit when can wear a Tux
Denny O, 06/14/2020
2020 Mercedes-Benz GLB-Class GLB 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 8AM)
21 of 21 people found this review helpful
Have owned many cars and SUV's, last one a BMW X1. This one looks great, plenty of room, great ride and peppy performance from the turbo 4. The 8 speed dual clutch trans is a gem that seamlessly keeps the vehicle in the right gear to use the wide torque band. The technology can be overwhelming, but slowly getting used to.
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Not sold
Biz663, 01/12/2021
2020 Mercedes-Benz GLB-Class GLB 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 8AM)
19 of 19 people found this review helpful
The GLB is very attractive, inside and out. It has a very smooth and pleasant ride. And has been excellent in the snow. It has many upscale features as well. I’ve owned my GLB for 5 weeks and it’s already been in the shop twice. The first time I brought it in was because the car wouldn’t let me unlock it to get in. Once I was in, it said that it couldn’t detect my key and wouldn’t start. If the key battery is dead, you’re supposed to be notified on the dashboard supposedly. That never happened. I now have to take my car back in because the trunk isn’t closing properly. The power litigate closes and latches the trunk, but it then immediately unlatches. A few other disappointments are that I gave up some safety features in my Mazda. You’d think a car thats $20,000 more would have those standard, but no. The premium sound system isn’t nearly as good as the BOSE in my Mazda either. Also, the shifting can be jerky from time to time.
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Compact SUV with Third Row and Modern Interior
Lichking, 12/25/2020
2021 Mercedes-Benz GLB-Class GLB 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 8AM)
13 of 13 people found this review helpful
Purchased the 2021 GLB because I was looking for a compact-sized SUV with third row seating for kids. The GLB also has a modern interior, I like the turbine-style air vents and the "surfboard" infotainment and instrument cluster. Despite what others have said about navigating the infotainment, I don't find it hard or cumbersome to use. However, one nuisance is having to scroll to the radio presets every now and then on the instrument display, sometimes it doesn't save the last setting. I also like the large panoramic sunroof although that's a $1500 option. The engine is peppy and the car is nimble (for an SUV) and has great class gas mileage. There are a few annoyances though: 1) The 2nd row seats don't fold all the way down IF the seats are moved to the front most position (the headrest hits the front seats), this makes it even more difficult to climb into the 3rd row; 2) Android Auto and Apply Carplay doesn't take up the full 10.25 inch infotainment screen, Google Maps only displays 7 inches; 3) Fake air vents are tacky.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value