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Used 2020 Mercedes-Benz GLB-Class Consumer Reviews

4.6 out of 5 stars
30 reviews

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5 out of 5 stars

Very nice SUV

Diana Mann, 05/19/2020
2020 Mercedes-Benz GLB-Class GLB 250 4dr SUV (2.0L 4cyl Turbo 8AM)
10 of 18 people found this review helpful

This is the best SUV I have ever purchased.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Hot hatch in disguise

Merce Me, 04/06/2021
2020 Mercedes-Benz GLB-Class GLB 250 4dr SUV (2.0L 4cyl Turbo 8AM)
4 of 7 people found this review helpful

First ever Merc in the family and loving it. Can't wait to add more mods. Only thing missing is maybe the 35/45 engine version. Hoping to keep this for years to come and pass on to the kids.

Safety
2 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Overpriced and undrwhelming

Dnittilag, 02/08/2023
2020 Mercedes-Benz GLB-Class GLB 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 8AM)
7 of 15 people found this review helpful

Transmission rough shifting is slow. Pickup slow.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Great SUV midsize

Andy, 10/26/2020
2020 Mercedes-Benz GLB-Class GLB 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 8AM)
2 of 3 people found this review helpful

I love this car the handling, technology and engine is great! Nice SUV overall

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2 out of 5 stars

Poor Quality Control

J. McD, 07/14/2021
updated 07/18/2022
2020 Mercedes-Benz GLB-Class GLB 250 4dr SUV (2.0L 4cyl Turbo 8AM)
12 of 28 people found this review helpful

If you have a new GLB, look at where the second stanchion on the luggage rack meets the top of the car roof. There are dents on both sides about 9” in diameter and 1/2” deep. Mercedes position is it’s part of the design. I wanted protection on my lease so I wouldn’t be responsible when returning the car. They won’t provide it, since it’s an approved design detail. Since when are dents an approved design detail? I went back to the dealership and all GLB’s have this problem including the AMG’s. Poor quality control, what else did they skimp on?

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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