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Used 2020 Mazda CX-9 Consumer Reviews

4.5 out of 5 stars
81 reviews

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We have a limited number of reviews for the 2020 CX-9, so we've included reviews for other years of the CX-9 since its last redesign.

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Pros
Cons
3 out of 5 stars

Mediocrity mobile

Sorfy , 05/28/2022
2020 Mazda CX-9 Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
1 of 5 people found this review helpful

Drives fine. Looks decent. Comfortable enough. Buttons, dials and switches are impossible to get used to. Unintuitive interface will frustrate the best of ‘em. Back up cam has the resolution of an Atari game.

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5 out of 5 stars

Great car loaded

George, 12/30/2019
updated 07/06/2020
2019 Mazda CX-9 Grand Touring 4dr SUV (2.5L 4cyl Turbo 6A)
1 of 5 people found this review helpful

The seven passenger Mazdacx9 rides like a sedan.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2020 Mazda CX-9 for sale near you
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5 out of 5 stars

Great car, great price

Tom, 06/23/2020
2020 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
1 of 6 people found this review helpful

Ive made a great deal for mazda cx9 GT

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Not-Reliable Shaking/Vibration at an idle state

SadMazdaOwner, 02/16/2021
2019 Mazda CX-9 Grand Touring 4dr SUV (2.5L 4cyl Turbo 6A)
4 of 25 people found this review helpful

Bought 2019 cx-9 and I have been driving this vehicle since last 2.5 years. Below are the really really bad problems which are completely unacceptable. I had a 13 year old Toyota Camry which was much more stable than this. - [Untrusted stability]: since last 2.5 years, its been 4 times I have experienced, the bad shaking and vibration under driver/passenger sheet - [Unreliable] Infotainment system shuts down, car needs to be restarted to make it functional. - [non functional] The 360 Camera takes 40 to 1.2 minutes to switch to 360 mode I have complained service guys but they don’t have any clue. **I will NOT recommend this vehicle to any of my family and friends.

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5 out of 5 stars

Great mom car

T.M., 06/06/2020
2019 Mazda CX-9 Grand Touring 4dr SUV AWD (2.5L 4cyl Turbo 6A)
0 of 0 people found this review helpful

Fun, sporty, comfortable, roomy. It is the perfect upgrade from my mini-van. Safety features are excellent now that I have a student driver. Driver seat is extremely adjustable...my daughter is 4’ 9”and she was just as comfortable as her hairy monkey man oo oo ah ah who is 5’10”. Can’t wait to try it in the snow!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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