Used 2013 Mazda CX-9 Consumer Reviews
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Very pleased!
Chuckgap, 07/17/2016
updated 01/27/2020
2013 Mazda CX-9 Grand Touring 4dr SUV (3.7L 6cyl 6A)
6 of 7 people found this review helpful
It seems that owners either love or hate this vehicle. One on line site claimed it was in the top 10 vehicles that are cheaper than they look. I think this conclusion is totally unwarranted. Traded for our CX-9 when we became grandparents. Bought the Grand touring and yes the navigation system is old tech and needed upgrading. The ride is smooth and quiet even with the 20 inch wheels. The front seats are very comfortable as is the second row, third row is tight as in most similar vehicles. My brother has a BMW X5 and I will compare rides any day. I have had no problems with the transmission as it shifts smoothly and we get 20.7 miles per gallon - lot's of highway miles and small city so in heavy traffic I am sure it would be less. Uses regular gas which is a plus. Bought a hitch carrier to improve storage as we haul 2 adults, 2 car seats and a 40 pound dog. I have owned multiple Mazdas and have always been satisfied. I recommend this vehicle but would drop down to the touring edition and either use a smart phone or Buy a GPS add on!
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Excellent Vehicle to drive
jmorana, 07/22/2013
2013 Mazda CX-9 Grand Touring 4dr SUV (3.7L 6cyl 6A)
3 of 3 people found this review helpful
The Mazda CX-9 Grand Touring that I recently bought is awesome. Nice feeling when you drive it, superior technology package, comfort and have 7 seats!!! . Thanks to George Dupuy who took the time to show this excellent vehicle to my wife with all the details. The test drive was a great experience to make the final decision to buy this car.
Not an Envoy
Draykana, 12/28/2017
2013 Mazda CX-9 Sport 4dr SUV (3.7L 6cyl 6A)
3 of 3 people found this review helpful
We bought this car because we outgrew our Envoy. We needed to seat 4 kids and 2 adults. The biggest complaint I have with this car is that it has hardly no head room. With the slant everybody is giving cars nowadays you almost always hit your head getting in or out. I'll note my husband and I are not tall people. The nice thing is it does sits a little higher off the ground like my Envoy does, although it has bigger doors so it is easier to get my little one buckled in her rearfacing carseat compared to my Envoy. I can fit my babytrend jogging stroller in the back, but it takes up the entire back unless I put a seat down. As for driving performance it handles well. I've only driven it on rain and dry roads, but so far it has done great. Good turn radius. Smooth ride even on poor roads. It's a quiet ride. Visibility is a little tricky when backing up since they squashed the top down. Gives you a bit more of a blind spot. This is my opinion so far based on a two month ownership. First time Mazda owner.
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Loved it except for awful engine/water pump design
AliG, 03/29/2019
2013 Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
3 of 3 people found this review helpful
Loved everything about this car until the water pump broke at 38,000 and 6 years old and because of poor design, whole engine had to be replaced and Mazda corporate or dealership was not helpful at all. They clearly don’t value their customers.
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BAD water pump and timing chain ruined this car!
Derek Price, 06/13/2019
updated 12/13/2019
2013 Mazda CX-9 Grand Touring 4dr SUV (3.7L 6cyl 6A)
3 of 3 people found this review helpful
1st Owner, 136xxx miles, regular oil changes and maintenance. Water pump and timing chain (Po216 code) went out and come to find out, those are very expensive repairs AND doesn't truly reveal how damaged the engine is. When ASE-certified and trustworthy mechanics refuse to do the lucrative work because of the terrible history of the design, you know there is a problem. In fact, there is a lawsuit pending https://www.ktmc.com/ford-lincoln-water-pump-engine-failure ).
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Buy a Pilot or Highlander
Brant, 08/04/2015
2013 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
10 of 14 people found this review helpful
This is an update to my earlier review. Do not buy this car. Yes it handles and accelerates well and is roomy and fairly fun to drive. Downsides are manifold. Compared to the 2009 CX9 I owned: The 2013 continues with poor gas mileage in a range of 12 mpg to 20 mpg. The sheet metal is thinner hence the car easily picks up dings. The NAV system is useless so I don't use it. The transmission has a mind of its own. It is rough and clunks and bangs when shifting to drive at times. It downshifts randomly when tapping the brakes. The front brake rotors have warped so the brakes pulsate dramatically. One on the key fobs has already died. The central locking system is unintuitive and frustrating. I am generally a Mazda fan but they decided to cheapen this car. There are a lot of good cars on the market today and these named flaws are unacceptable.
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Mazda Engine Problems
Pissed Off Wife, 08/12/2019
2013 Mazda CX-9 Sport 4dr SUV AWD (3.7L 6cyl 6A)
10 of 14 people found this review helpful
DO NOT BUY THIS CAR! We purchased our 2013 Mazda CX-9 August of 2018. Everything was fine and we loved having an SUV for our growing family. On Memorial Day, our engine overheated while on the way to Mini Golf and it was towed the next day. We found out our engine was completely fried, water pump failure, you name it and its happening! We brought the car to the dealership and they acted like they were going to see what they could do to help us. I am guessing since this is a known Mazda problem, they are aware this was going to happen. They quoted us 10,000 for the vehicle to be fixed and said they can only find new engines. Our vehicle has sat all summer while we continue to go back and forth. We were also only notified about an airbag recall and not about the other dangerous ones this vehicle has. Truly so disappointed. This was the first vehicle my husband and I have bought together and it has been a true stressful nightmare. I hope others are warned before its too late.
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Car is 5 years old and still love this car
abrandvo, 11/02/2013
updated 11/06/2018
2013 Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
38 of 61 people found this review helpful
I have had this car for 5 years now and am still so glad I made the decision to go with the CX-9 rather than Toyota Highlander. The car still looks and rides like new. I have been diligent about scheduled maintenance but that is all that has been needed as far as repairs. The car has been extremely reliable with only 2 very minor recall notices that the dealer took care of immediately and gave me a loaner to use while they had the car for a few hours. I still love the ride and feel of this crossover compared to others I test drove and friend's cars I have ridden in. It accelerates and handles more like a sports car than an SUV. It corners well and I love the blind spot monitoring for changing lanes and the mirror tilt when in reverse for parallel parking. The technology is great and enhances safety and driving enjoyment with the ability to pair my phone, tablet, etc for calls, texts and music. Mazda has made improvements on MPG added even more safety and technology to the new CX-9 including a more luxurious and upgraded interior , but the way this car is holding up I will likely be keeping it for a few more years.
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Not as good as my 2009 CX 9
stopresisting, 10/09/2014
2013 Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
4 of 5 people found this review helpful
I came from a 2009 Mazda CX 9 Sport AWD which I absolutely loved. Not a single problem with the 09. I knew that the '13 was almost identical to the previous model year 9's but with more technological safety features. I had to have a rear view back up camera. The Blind Side Monitoring system is wonderful. Although the New Grand Touring (GT) came with 20 inch wheels, I didn't really feel a big difference in ride quality. The wheels are stylish but not chrome. As another reviewer stated, the sheetmetal is not as it was in previous years and easily prone to dings. The newer model's glove box has no locking mechanism and the coin storage drawer is gone.
My 2nd CX-9
brantw, 08/19/2014
2013 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
5 of 7 people found this review helpful
I previously had a 2009 model I put 92,000 miles on and was happy. This new model (2013) not so much. The sheet metal seems thinner as the car easily picks up dings and dents. The front brakes are pulsating and I do not drive the car hard. The transmission constantly downshifts as soon as I tap the brakes and this is irritating. The car sometimes clunks into gear when shifting from park to drive. Finally, the central locking system is not intuitive. I park in the garage and leave the keys in the vehicle. On several occasions the car has mysteriously locked itself. Thankfully I have a spare key in the house. Still a decent car but would not buy again.
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