Used 2021 Mazda CX-5 Consumer Reviews
Used CX-5 for sale
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Luxurious Car
Emma O'Connor, 03/09/2021
2021 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
6 of 20 people found this review helpful
My new 2021 Mazda CX-5 looks and feels like a luxury vehicle - for the price of a typical crossover suv. Amazing look, feel, and entertainment system. I leased my new car at Charlottesville Flow Mazda with the help of Ray Jordan. He made my first time renting a car quick, easy, and fun. The car is fantastic and I could not have found it without the help of amazing salesman Ray Jordan.
disappointed
Willard, 12/30/2021
updated 07/05/2023
2021 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
4 of 15 people found this review helpful
The high tech features are a continuing irritation. Some I can turn off but the "advanced keyless entry with push button start" is a daily irritant. After opening the driver side front door and walking to the garage door, waiting for my wife to come out, the doors lock automatically. What a monumental irritant. I also don't like the large key fob that makes my key chain unwieldy (I will also need a new key fob battery every year) another nuisance. I also find the engine noisy under acceleration with transmission shift hesitancy and roar. It was a mistake buying this car. Not to mention the low fuel economy for a 2.5L engine.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2021 Mazda CX-5 for sale near you
3 of 186 listings
- Grand Touring 4dr SUVMSRP: $21,00036 mi away
- Touring 4dr SUVMSRP: $22,70043 mi away
- Touring 4dr SUVMSRP: $24,0005 mi away
See all 186 listings
If I had it to do over, i wouldn't change a thing!
Christine N., 02/24/2022
2021 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
1 of 2 people found this review helpful
This car has been nothing but a joy to drive. The ride is smooth and the handling is on point. The interior is solid and doesn't feel cheap. The driver safety features really are helpful. At first I thought they would get annoying, but just yesterday I would have hit someone while switching lanes because he was completely in my blind spot. The warning beeped as soon as I put on my signal to change lanes! The vehicle also has so much pick-up that I never use the optional "sport" accessory to boost speed. If I had to say one negative thing it would be that it's not awesome on gas. But I guess when you buy a Turbo that is to be expected.
A Serious Flaw in Mazda Service and in Design
Dave S, 02/18/2023
2021 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
1 of 2 people found this review helpful
I purchased a new 2021 CX-5 Grand Touring Reserve in November 2021. My purchase decision was driven by the NHTSA perfect 5 Star safety rating and the many rave reviews of the Mazda CX-5. I reduced my choices to either a Mazda CX-5 a Subaru Outback or an Audi Q5. Based on multiple test drives of each car, I selected Mazda CX-5 GTR. I have enjoyed driving and living with the Mazda CX-5 for little over a year now. It drives and handles beautifully and the Turbo spools up like a dream. The Mazda CX-5 has spent all its time so far in Virginia where the Winter weather is relatively mild. Effective January 1, 2023 Virginia also has the Consumer Data Protection Act (CDPA) in place., In the last month my satisfaction with the Mazda CX-5 and Mazda Motor Corporation has completely tanked for two very disturbing reasons: (1) About a month ago, quite accidentally, I realized that Mazda was tracking and passing/selling all my personal information. I had aired up my tires to 40 psi (well within the specs for the tire) for a cross country trip with a lot of gear, and a day later I received a text message from a local Mazda dealer informing me of the "ills and dangers" of over inflating tires and asking me to bring the vehicle in for service. I was surprised at this complete violation of privacy and contacted Mazda Customer Service where I was informed that if I wanted Mazda to not mine my information and share it with and sell it to whomever Mazda wants then they could disconnect the "connected services" permanently. When I purchased the Mazda CX-5, I also purchased the Mazda 10K Miles/10 Year Extended Warranty specifically because Passport Mazda, the dealer told me it would extend ALL the features of the factory warranty for 10 years which meant connected services as well. So basically when I contacted Mazda Corporate I was told that I could either relinquish all my privacy, in spite of the Virginia CDPA, and forfeit the services I bought and paid for or allow Mazda to continue to mine and share/sell my private and personal information. (2) My major design flaw was discovered today. I am in Santa Fe, NM currently and it has been snowing heavily every few days the past couple of weeks. The Mazda CX-5 has driven and handled very well in the snow with wonderful handling and almost no slipping. It snowed heavily yesterday and I drove home through the snow ad slush last evening and parked the Mazda CX-5 on the street outside my house. This morning I went out to the Mazda CX-5 and noticed that the Black Trim on the lower right quarter panel was on the ground. At first I thought that someone had hit the car but on close inspection I found that slush had accumulated under the car and onto the quarter panel trim, frozen during the night and the weight of the ice had pulled the trim off. I will have to contact Mazda and see how they deal with this as a "warranty issue". This slush had also accumulated along the rocker panels and the black plastic trim on both side of the Mazda CX-5 and the none of the door would open. I had to use a hair dryer to slowly remove the ice so I could open the drivers driver’s door without damage. I then walked around the car and realized I could not move the car because slush had also accumulated in all the wheel wells and had locked the front wheels and the backs wheels. I had to heat and chip ice out of the wheel wells above and around the tires so the wheels could move freely. Even after freeing the wheels, I was unable to make a lock-to-lock turn of the front wheels because of the ice accumulation on the inner fender wells, where I did not want to risk damaging any electric or hydraulic lines. I was finally able to chip away enough ice around the tires so they could move freely in a straight line. My expectation was that the remaining ice/slush would fall off once I started moving. I drove the Mazda CX-5 from Santa Fe to Albuquerque, a straight run on Interstate 25 with no sharp turns but could feel the tires rubbing against the ice even with the slight turns required to follow the road or lane changes. The Mazda CX-5 spent the day in Albuquerque where it was about 40 degrees, yet when I got back to Santa Fe this evening I found ice still in the front and rear wheel wells. This has to be a design flaw as I have never experienced something like this before. I also checked with neighbors, who had driven in the same snow and slush as I had and none of them had any issues. I should have taken pictures, but I think I was in a state of shock never having seen this before. I expect it will happen again and I will photo document it the next time.
- Safety
- Performance
- Interior
Luxury but with some defects
amir, 10/24/2022
2021 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
1 of 2 people found this review helpful
I really like the way the car is made, is it very luxurious, it has a lot of technology. You feel like you are in a more expensive car than it is, but it has a couple of problems, and those problems are the engine. The car is slow, a Toyota Corolla is faster, and it also has very poor fuel economy, from a full fuel tank I get 180 miles, and I fill it up with $50 the average I get is like 12-15 mpg
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value