Skip to main content

Used 2018 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A) Consumer Reviews

4.6 out of 5 stars
18 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example
5 out of 5 stars

TRUE FIVE STAR SUV

JB, Houston, TX, 12/28/2018
Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
2 of 2 people found this review helpful

Excellent ride, good gas mileage, superb technology (I have added android/apple interface to it) and now it is complete. it feels like a 40K SUV. Anyone shopping for a small SUV must consider this vehicle.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

4 out of 5 stars

After 3 weeks.

Don Ryerson, Seattle, WA, 06/15/2018
Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
4 of 10 people found this review helpful

Only had the car 3 weeks. The gps system takes lot of try to get it set up.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
2018 Mazda CX-5 for sale near you
Showing 3 of 93 listings
See all 93 listings

5 out of 5 stars

Smooth Car Buying Experience!

Shakir Rahman, Katy, TX, 09/15/2018
Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
6 of 16 people found this review helpful

My wife and I decided on it's time to buy a SUV, after researching for couple of months on all the brands and going to multiple dealerships we've narrowed our list down to 2018 Mazda CX-5. Then after talking to several Mazda dealerships all over Houston Area, Russell & Smith Mazda was the best in class. They offer great incentives at the dealership as far as maintenance is concerned, one of the top dealerships that offers extra value after you buy your vehicle. I actually talked to a lot of great sales rep at each dealership but something about Russel and Smith made us feel at ease. On August 28th, 2018, we decided to take the leap and Gilton Huggett was our primary contact and he's been outstanding every step of the way. Extremely knowledgeable and able to answer all our questions. This was the smoothest car buying experience we've ever had. Price was negotiated up front before we even came into the dealership, no hidden fees or hassle once at the dealership, really put us at ease. I kept waiting for a catch, but there was none. We were provided excellent customer service from both Gilton Huggett and Jad Jibin from the moment we walked in, we were explained everything and test drove the vehicle we were interested in. Then how the vehicle works after purchasing it. The CX-5 is phenomenal, i'm super satisfied with the purchase! Not only does it look amazing, the plethora of features and drive is unreal. Gilton answered all our questions and provided phenomenal customer service from the start to end. Even after buying the vehicle, Gilton was still answering all our questions and giving us tips and tricks. I love how the excellent customer service doesn't end with you leaving the door. Finance department was great, no hidden fees and catches. This was a super smooth car buying experience. I'm going to recommend Russell & Smith Mazda to all my friends and family. I'll definitely do business again with them that's for sure.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

4 out of 5 stars

Fun reliable SUV, priced very well

Matt, Clearwater, FL, 07/24/2022
Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
1 of 1 people found this review helpful

So I’ve had this car for four years now and put 83,000 miles on it. A lot of stop and go traffic, many trips across the country. As far as comfort it was perfect, multifunctional seats, heated seats, Bose sound system, navigation, all the bells and whistles. I have the touring addition with a 19 inch rims in black, it was sleek! Plenty of cargo room, 25 miles per gallon on average. It was an extremely comfortable and quiet vehicle. As far as reliability it never left me stranded, started up every time with the exception of needing a new battery at 60,000 miles. The AC blower motor started going out at 70,000 miles so I had to takeoff the glove box and knock on the motor several times throughout the day. It was a $300 fix but I kept putting it off. It needed brakes, the usual stuff. It had a minor oil leak around the seals, but it did not leak oil on the ground. Another simple fix that I just didn’t do because I knew I was trading the car in. There was nothing wrong with the car I just like to have a new car every 3 to 5 years as I get bored with them. I love Mazda‘s, their fun, sporty and reliable with a great price point. I got mine fully loaded for $32,000 out the door. I will say the only drawback that I absolutely hated about this car was the stop and go traffic it felt like I was driving an old stick shift even though it was automatic. It was a lunge forward like a stick shift not letting the clutch off smoothly. The dealership said this was the sky active System learning the way I drive. But you would think after 80,000+ miles it would learn my driving quite well especially considering I’m the only one that’s ever driven this vehicle. Highway cruising miles it was perfect, but this car does not like stop and go bumper-to-bumper traffic. Well to be honest no car does but this one did not handle it well.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

forced to write a review to submit anwers

papadex, Milford, OH, 05/19/2018
Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
1 of 14 people found this review helpful

feels great like my yukon xl, just smaller. love the safety deatures

Report Abuse
Items per page:
5