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Used 2021 Lincoln Nautilus Consumer Reviews

4.1 out of 5 stars
47 reviews
4...

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We have a limited number of reviews for the 2021 Nautilus, so we've included reviews for other years of the Nautilus since its last redesign.

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Pros
Cons
1 out of 5 stars

The Regret Lincoln

Alexander Toronto Ontario Cana, 06/05/2023
2020 Lincoln Nautilus Black Label 4dr SUV AWD (2.7L 6cyl Turbo 8A)
11 of 13 people found this review helpful

Let’s start with the positive. I like how my Lincoln looks, I like how it drives as far as the power goes, I have a 2.7 L. I find it very responsive in acceleration, which I enjoy, the 21-way seats are very comfortable, and there’s plenty of room in it. I also think that it is well-made. This is my fifth Lincoln. It’s the second one that I regret buying. It will be my last Lincoln. Now to the sort of negative things. When pulling out of my driveway onto the highway, I accelerate in a normal fashion and the words “power reduced brakes applied” jump up on the screen. The vehicle actually begins to slow down. This can happen at any time. It can happen pulling away from a stoplight. I am a senior, and I’m not exactly a drag racer. I find this not only upsetting, but very dangerous. Yes, I have taken it into the dealer, and they have adjusted and fooled around with it, and occasionally without any warning it will do it again. The worst danger of all is when I am on the expressway. I have my auto pilot 360 engaged, and cruising along at 77 miles an hour. There are no cars or trucks in front of or beside me. Suddenly the brakes jam on, bringing me down to about 37 mph before I can get my foot onto the gas and floor the accelerator to get up to some kind of a safe speed. So far there have been no vehicles really close to the back of me. This is a recipe for disaster. Not only that there’s a chance that the car behind me will think that I am brake checking them or something, and I could end up badly hurt in some kind of road rage. Again, I have taken this back to the dealer, and it has been adjusted, and it still does it. When the warranty is up, I’m getting rid of this thing, unless lady luck decides I’m going to get rid of it sooner. I’ve become quite reluctant to take it anywhere out of the city. I would not recommend one to anyone. I’ve owned a great number of cars. The strengths of this one are very good. The idiosyncrasies of it could be fatal. Nothing seems to be able to be done.

Safety
1 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Not up to what I expected from a Lincoln

Christy E, 09/07/2021
updated 09/08/2022
2021 Lincoln Nautilus Reserve 4dr SUV (2.0L 4cyl Turbo 8A)
23 of 29 people found this review helpful

I have a new 2021 Nautilus and am extremely disappointed in this auto. The backup camera has already been replaced and is still terrible and glitchy. The radio will occasionally come on of its own accord, the windshield wipers will randomly start, and the trunk has tried to close on me three times. The worst is probably the wind noise when driving - it's bad enough that I worry about it developing leaks. I like the large screen but wish that it could be more customized to have the most used features on the first screen. Overall the ride is nice (but noisy) and the seats are cushy which is appreciated. I'm not pleased at all with my Nautilus and am very disappointed. **Update Sept 2022** Still experiencing issues with the audio system and the wind noise.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Nice car but very expensive!

Napster, 02/04/2020
updated 08/05/2021
2020 Lincoln Nautilus Reserve 4dr SUV AWD (2.0L 4cyl Turbo 8A)
28 of 36 people found this review helpful

Looks really good on the outside but a mix bag on the inside. The leather is really nice but the transmission buttons are cheap plastic and out of place for a CUV that cost me 65k! This price range opens the door to some really nice cars. Overall I love the size and the American Luxury comfort. Definitely take it for a test drive, it's worth a look.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
Report Abuse

5 out of 5 stars

Black Label Nautilus

2020 Black Label Nautilus , 03/04/2021
2020 Lincoln Nautilus Black Label 4dr SUV AWD (2.7L 6cyl Turbo 8A)
4 of 4 people found this review helpful

Got a great deal on our new 2020 Lincoln Nautilus Black Label. This is our second Black Label Lincoln and loved the first one, thus the decision to get another. We love the the way the car handles, rides and accelerates! Everything aspect of the car is superb! The dealership has treated us exceptionally well with both purchases and our experience with the service department has always been great!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

It's Great

Ragnar, 11/20/2021
updated 05/23/2023
2020 Lincoln Nautilus 4dr SUV (2.0L 4cyl Turbo 8A)
4 of 4 people found this review helpful

We love this vehicle. It rides and handles great with very good gas mileage. About three years since the last review and we still love it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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