Used 2017 Lexus RX 450h Consumer Reviews
Lexus RX 450 > 350
TW, 01/13/2018
4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
30 of 31 people found this review helpful
I spent a lot of time shopping for my new car and ended up buying the Lexus RX 450h. Before settling on the RX 450h I drove many of the competing vehicles including Audi SQ5, Q7, Mercedes GLC AMG, GLE, Volvo XC60 and XC90. I also drove the Lexus RX 350 as well. Initially I wasn't looking for a hybrid but I am glad I drove the 450h and ended up buying it. I've driven other hybrids as rental cars over the years (Prius and Ford Fusion) and in most cases the switch between electric and gas isn't particularly smooth, not so in the RX. Other than hearing the gas engine, it's just continuous power and smoothly switches over. The CVT makes the vehicle incredibly smooth as well with no gear changes. For the 2017s, the hybrid carries a pretty big premium for the base vehicle but upon closer inspection, it comes with a lot of standard features and in the end it really only adds about $1800 to the price of the vehicle. For 2018, the hybrid packaging is different and now has the same features as the base 350. The premium is now only about $1000. For that you get, in my opinion a much smoother vehicle and much better gas mileage. Bottom line, even if you aren't interested in the hybrid for environmental reasons, I still think it is a better vehicle and worth the upgrade costs. To address one common complaint, the weakest part of the RX vehicles is the user interface for the entertainment/navigation system. The remote touch control isn't as convenient as some other systems but it is more than adequate. Some times the user interface is a bit more complex than needed. That said, you will get used to it and don't let that turn you off from a great vehicle. Bottom line, if you are going to test drive RXs, take an RX 450h for a spin. I think you will like it.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Nice and luxurious
Nate Mohan, 02/07/2017
4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
21 of 23 people found this review helpful
When Lexus redesigned the RX last year, I was a little disappointed that they deviated from the traditional rounded shape to a more aggressive styling. But, the style grew on me and now I think that it's actually a better look. The redesigned interior dash design is definitely much better than before. There is quite a bit of learning curve to get familiar with the technology. The manuals are poorly designed and printed and online information is far from helpful. The navigation system is quite limited and the voice command system is unpredictable. I do enjoy driving this car very much because of the nice and quite ride. I bought the hybrid which gets around 28 mpg which is very nice even though premium gasoline is required. Couple of annoying things while driving are the fairly loud hum when braking (due to regenerative brake system) and the slight hesitation when starting from a traffic stop (due to switching from hybrid to gas).
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Model is too new. Wait a while.
Still Waiting, 05/17/2017
F SPORT 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
15 of 16 people found this review helpful
I had the car for 10 days and loved it. Brought it to the dealer because the seatbelt light stayed on. 12 days later I do not have the car and have no idea when it will be returned. A part called a "Cluster" that does not exist in the United States. I give the dealer a lot of credit for trying but Lexus will not commit to a delivery date. If you are going to sell the car YOU GOTTA STOCK THE PARTS.
- Safety
- Performance
- Interior
- Comfort
- Reliability
- Value
RX450h F is an A
Chris Chow, 02/12/2018
F SPORT 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
5 of 5 people found this review helpful
There are a lot of options that are not advertised or available on standard media. Best thing to do is to visit the d alert and hope to get a knowledgeable sales person. So many features like HUD, interior lighting, paddle shifters, winter package, tow package, Art Levinson stereo system, LED head and tail lights.
- Safety
- Technology
- Performance
- Interior
- Reliability
- Value
Could have done better
richard bird, 05/11/2019
F SPORT 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
5 of 6 people found this review helpful
Yes it is comfortable for a road trip, car has good motor drives nicely, but the navigation is so bad I use my portable Gamin. All electronics are hard to handle and confusing. Especially navigation. You can't add your on safety and speed cameras or other data bases like you can with the Garmin. Car requires premium gas which offsets the hybrid value by 30 cents plus per gallon. They make hybrids that use regular but not this Lexus. I doubt if I would buy another because of the poor technology. Repair expensive so I bought extra Lexus warranty. Required service can be performed at Toyota at half the price.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Works fine, last a long time
Thomas Owens, 05/15/2018
4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
1 of 2 people found this review helpful
This is my 3rd of the Lexus RX. It has all the Bells and Whistles, and is fun to drive. Very quiet, and quick, very responsive. Just wish it didn't bitch after 20 seconds of not holding the steering wheel. Otherwise, it would be autonomous for the most part. I enjoy the "Brake Hold" feature that allows me to take my foot off the brake while waiting for the traffic light to change. The Brake Hold ON should be the default. The Dynamic Cruise Control is outstanding. It allows the vehicle to keep pace with the car ahead maintaining speed and a safe distance selected by the driver. But most importantly, it's fun to drive, quiet enough to carry on a conversation with my inside voice (at highway speeds) and is very comfortable. With AWD, the vehicle can get out of alignment very easily and needs to be realigned regularly. With this in mind, I purchased a 3 year alignment plan from Goodyear. The last time I had it aligned, they wanted to charge me $25 to have some electronic steering control reset. I asked if this was similar to having Low Headlight Fluid. Then I told them that I was planning to call the Dealership and ask them about this reset BS. They immediately took it off the list. With the lock down, I haven't been driving as much as usual. With only 37,000 miles on this puppy, it's still working great, keeping it fresh and new looking and won't allow anyone to eat in the car, resulting in that "new car smell." Hopefully the newness will last until I trade this puppy for another in 2025 or 2026. The RX is the best selling vehicle that Lexus makes. The hybrid is even better. I'm looking forward to the LF-1 Limitless, which seems to be the RX future replacement. Way to go Lexus...
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Worst RX & Lexus I’ve ever owned!
Al, 12/06/2018
4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
2 of 8 people found this review helpful
This this my 4th Lexus and most likely my last one. My other 3 Lexus vehicles were great! They were truly built to last! But with this one: 2017 RX450h, Lexus started doing the same thing as other vehicle manufacturers-making vehicles last only till certain mileage. After that, it starts breaking down. Gone are the days when a Lexus vehicle would take you around the globe with only scheduled oil change. Very sad to see this brand go down this way. Issues I encountered within one year of driving it: 1) Before 10k miles fuel injector in cylinder 4 was gone. Engine rattled and whole car vibrated 2) At 38k miles all 6 injectors had to be replaced. 3) At 39K miles break booster was gone, some weird noise appeared between dashboard and engine compartment when breaking. 4) Engine noise is very loud on this hybrid, muffler is sort of sporty and loud too(makes no sense on a crossover, especially Hybrid) 5) Driver seat is most uncomfortable seat ever. 6) Head room for driver & tall people in general is horrible. 7) Interior leather material is cheap. 8) Windshield is too big and wipers keep collecting snow on left pillar, horrible in winter, you have to constantly clean it with your hands. I don’t think Lexus had tested this vehicle in winter conditions at all.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
450H
Zee, 08/30/2018
F SPORT 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
0 of 2 people found this review helpful
It's great vehicle
- Safety
- Technology
- Performance
- Interior
- Comfort
My best Lexus yet
KarenM, 02/27/2020
4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
0 of 0 people found this review helpful
This is my 3nd Lexus. I had a 2001 Rx300. A 2004 RX330, and now a 2017 RX450h. I never had any issues with any of my vehicles. I think this is one of the best Lexus I have every own. I have had my Lexus for 8 months now. Its really quite, great acceleration, I love the lane assistance. And the ride is smooth. The only thing, I have had issues with is learning all of the menu controls. I am still finding things out about this SUV. My husband bought this for me, as a gift, but I would still have chose this the RX450h. I had a Acura 2005 MDX touring. Now, I will always own a Lexus.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Lexus Quality Throughout
Jsweetwtr, 08/12/2020
4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
0 of 0 people found this review helpful
Extremely comfortable and easy to handle. Also very quiet. It is a pleasure to drive!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value