Used 2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A) Consumer Reviews
Used RX 350 for sale
Steer clear of Navigation system
Craig Hardt, Peoria, AZ, 09/21/2017
updated 03/29/2018
Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
2 of 2 people found this review helpful
The 12.3 inch navigation system is a joke. The voice system rarely understands me and I enunciate clearly. I bought a new 2017 In June 2017 and the Navigation system does not show streets that I know have been there for over 4 years. It is terribly out of date. There routes to almost anywhere are never the best routes. It is a $3200 MSRP piece of junk. The rest of the vehicle is fine. I now have 10,000 miles on vehicle and nothing has changed. I had the navigation system updated at the dealer at no charge because I complained it was so out of date. I now have their latest system and it is still hopelessly out of date. Their are still roads in my area that have been in existence for over 5 years that are not shown. The system is balky and hard to use. It is worthless. I use either Apple or Google maps on my phone for navigation and let the $3200 system sit.
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Luxury at its best!
Luis monroig, Naples, FL, 03/22/2024
Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
2 of 2 people found this review helpful
A great SUV, it handles very well on towns as it does in the expressways. Drove a 2023 as a loaner and didn’t like how it handles. We will keep maintaining this SUV for many years to come, is luxury as it’s best.
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Lexus works fine!
Aloha, Sacramento, CA, 01/04/2020
Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
2 of 2 people found this review helpful
Love my Lexus except for one important thing.....Can not do a touch screen and have to reach for menu which makes it difficult. I have to stop the vehicle to make any changes.
Overpriced - Lacks Technology
Jim B, Katy, TX, 01/30/2018
updated 07/30/2018
Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
3 of 4 people found this review helpful
Excellent ride but technology definitely lags other cars. HUD is totally USELESS and a joke at best. Speed limit is displayed randomly with no logic and makes no sense. It is always on the Navigation display in the center of the dash but only on the HUD less than 5% of the time at best. Where is the logic in that? When I took it back to the dealer, they said it was designed that way to reduce the clutter on the HUD and only show up occasionally as a reminder. Are you serious? When I look for it, it is because I want or need to know speed limit where I’m driving. So now I have to look at the navigation screen in the center of the console and take my eyes off the road. This is a 2018 car and the navigation database was June 2016 almost 2 years old when purchased. That is hilarious to me. To spend that much money on a navigation system and then turn around and have to go buy an update which is 1 year old is insane. Save your money, and use your smart phone with Google Maps which is a better mapping system, more accurate, with latest data, and a better display. The PCS system does not even come remotely close to providing sufficient warning and application of the brakes to keep from hitting someone or something. There is no way you would want to be in front of a car and test the system. And in fact Lexus demonstration videos do not show any test of the system with actual people or vehicles in front of the car but a dummy is used instead. Good thing. I have ridden in a 2016 Infiniti QX60 that provides excellent warning and application of brakes. The 2018 Lexus is no comparison and the system will not adequately or safely perform. The rear hatchback will supposedly open with just a wave of your hand over the Lexus symbol. It didn’t work when they demonstrated car to me, so they had maintenance department disconnect the battery for 30 seconds and reconnected and it worked. When I went to pick the car up for delivery it did not work again. So they repeated the same battery disconnect. It worked before leaving the dealership but the following day it would not work again. I called the dealer and he said I had two options, that I could bring the car back into the dealership, or I could disconnect the battery myself and leave it disconnected for 30 seconds and then reconnect and it will start working again. Seriously? So I just bought a 60+ thousand dollar car and I am going to be disconnecting the battery to reset this system for another 24 hours. The logic for the electronic controls for the navigation system is not user-friendly at all. When you want to do something very simple you struggle through the menu items to find the screen that holds the selection you need to make and often times have to either pull out the manual or search online and find out how to get to the screen that you want to make the selection you need. There is absolutely no logic to that system. My daughters 2016 Infiniti QX 60 which is two years older has a much better and more logical menu system. I just purchased a used 2016 Ford Explorer for another daughter and you can start the car remote with the key FOB. Not so the Lexus. With the Lexus you have to use an iPhone and open an app, navigate to a page that shows “start” and push the “start” button. The fastest I have been able to start the car using that technique is 30 seconds as it is totally dependent on getting a connection. Why not use a key FOB that you could start immediately without even looking at an app on a phone. My last 2015 Lexus had a feature that would allow you to open all 4 windows and the hatchback to allow the hot air to escape before you got to car by pressing the unlock button on key FOB for longer than 2-3 seconds. Not the 2018. Have to take it back to dealer to have it reprogrammed. When I purchased this Lexus I thought I was buying a better car but I was sadly mistaken. I fully intend to sell this car and replace it with a QX 60 for at least $10,000 - $15,000 less or a new Ford Explorer with better entertainment and navigation systems. AND, Ford has a training system in their lobby to show you how to work the navigation and entertainment systems in the lobby without sitting in the car with the engine running for an hour while the dealer shows you how to work all the systems. Lexus has stood still and allowed the competition to blow past them with technology.
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I Phone 4S So yesterday! Three ways of control.
Captain, Houston, TX, 01/18/2017
Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
2 of 3 people found this review helpful
Call it a small thing, but why would Lexus go out of their way to create a nifty holding compartment for an outdated phone size and place it right in the middle of the console? Technology is usually a good thing, right? Well in my opinion, Lexus overdid it. There are three ways to adjust the radio, the navigation etc. Why not just make it simple and make it great? Otherwise it is a fun car to drive and handles well.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value