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Used 2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A) Consumer Reviews

3.5 out of 5 stars
44 reviews

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3 out of 5 stars

Throaty noise in low gear

Baker, Martin, SC, 10/20/2016
Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
57 of 68 people found this review helpful

Evidently Lexus has a problem with the muffler system in many of the 2017 RX 350s. Makes a growling sound and vibrates in lowest gear when on an incline. Technician sd Lexus is working on a fix! The technician at dealership said the muffler noise problem seems to be more prevalent in the vehicles coming from Canada rather than the ones from Japan. Recommendation: Drive the one you are going to buy and put it on a fairly steep incline while in lowest gear. The noise from the muffler is a low roar with vibration felt in the steering wheel. Smooths out as you pick up speed. Occurs mostly at 1500-1800 rpm. I find it irritating, some may not!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

=== Do not buy until the fix the MUFFLER ===

Gabriel, Laguna Hills, CA, 06/04/2017
Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
24 of 28 people found this review helpful

Most of these car have or develop a low noise and vibrations, Lexus is aware of this issue but will not fix it, its a well documented problem, look under 'muffler noise problem' or 'drone noise' , not pleasant and not suitable for s luxury car, dealer said thet are working on an issue for the past 14 months. BEWARE: DO NOT BUY THIS CAR !

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Luxury meets Reliability

G, Tempe, AZ, 11/17/2016
Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
34 of 41 people found this review helpful

The 4th generation RX offering from Lexus is the best all around luxury SUV in the market. I've driven all of them including the Mercedes GLC, BMW X5, Audi Q7, even the Highlander, Pilot, etc. etc. All of them. The RX strikes the right balance between ride comfort, power, fit and finish, beauty and technology. To get the same safety features on the RX, one would have to pay massive premiums on the Audi/BMW/Mercedes. Best bang for the buck and not only that, you're dealing with the most reliable brand out there.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

RX 350 Cruise Control and Transmission Problems

Allen Brecher, Fredericksburg, TX, 03/31/2018
updated 04/12/2022
Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
22 of 26 people found this review helpful

Review for 2017 RX350. I live in an area with rolling hills. The eight speed transmission operates very poorly when driving as it is constantly shifting up and down in a very noticeable jerky multiple shifting operations to control speed when in cruise control while going up and down hills. When driving without cruise control the shifting and jerking still occur ,however, not as severe when cruise control is activated. Transmission and ECU MODULE were replaced by dealer. Did not solve problem.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Road Warrior! Still!!

Kipp Nave, San Antonio, TX, 08/22/2017
updated 03/09/2020
Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
10 of 11 people found this review helpful

If there were ever proof that you get what you pay for, the Lexus RX350 is it. My wife and I just retired and wanted an "RV" (Retirement Vehicle) and we planned on a lot of time behind the wheel driving across America to work on checking off items on our bucket list. We traded in - reluctantly as it had been such a good vehicle - our 2010 RX350 that had just turned over 110K miles. While the 2010 had all of the bells and whistles of it's day, the technology had become a little dated. We opted for a 2017 RX350 premium package with the wide screen navigation. We brought it home and about one month later took off on a 3000 mile road trip up to Pennsylvania and Ohio from our home in San Antonio Texas. The RX performed beyond our expectations. The cruise control and radar/safety system worked well, but it takes some getting used to. (BTY, the safety package is standard on the RX, something BMW, Acura and other make you pay extra) The assistant was helpful in setting up addresses and voice commands were easy. I especially like just saying "I'm Hungry" and it lists all of the restaurants nearby. You pick a place to eat and the navigation system lays out the routing. Overall, I love this vehicle and would recommend it to anyone wanting an upscale SUV that seats 5. As it is only the wife and I, it fulfills all of our travel needs. UPDATE - March 2018 - We have made several trips to the Northeast and to Mississippi since we purchased this vehicle. It has performed wonderfully. We have become more familiar with the technology and it is very useful on the road. We are planning another trip once spring comes to the northeast. We want to take a trip out west sometime in the fall. One note, I was worried about the light color of leather getting dirty quickly or absorbing color from clothes - especially blue jeans. This has turned out not to be an issue after a little research on You Tube as I purchased a good leather cleaner and conditioner and it cleaned the seats right up.. Absolutely no problems with the RX - it rides smoothly and is very quiet. Looking forward to many more miles behind the wheel. I also want to say I receive excellent service and support from my Lexus dealer, North Park Lexus at the Dominion and the free car washes for life are a very nice perk!! UPDATE - JANUARY 2020 - We have relocated from Texas to Pennsylvania. 2019 was a transition year and we stayed with relatives while our new home was being built. During this time, the Utility part of SUV really was put to the test and our RX exceeded expectations. We hauled literally everything and anything in this vehicle and now have embarked on cleaning out my mother-in-laws house for sale as she is now living with us in our new home. The RX will again be put in service as a Utility vehicle. Our RX has never given us any trouble, however I wish I would have purchased the AWD version, but at the time of purchase, we didn't know we would be relocating to Pennsylvania - thank God it's been a very mild winter (or so the locals tell me). The only downside is the closest Lexas dealership to where I now live is a two hour drive, but I still get all service done a the dealership. Soon will have 50K miles on the clock and will be looking for some all season Michelin tires to replace the original tires which I have never been happy with - they are OK, just not Michelins.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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