Used 2017 Lexus RX 350 Consumer Reviews
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My Mistake
My Mistake, 08/03/2017
2017 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
24 of 28 people found this review helpful
This car is a perfect example of a good model gone bad. The drive train in the 2017 is not smooth or powerful, resulting in a herky jerky performance and uneven power even when the throttle is steady. It also has a way too soft suspension that results in instability when going over bumps at higher speeds, such as on an interstate. The drive is comparable to a high mileage vehicle with weak shocks and struts. In addition, the bluetooth set up is both confusing and difficult to navigate. So if you want a new model that is both unattractive because of grill styling, drives like a pig, and is a step down in bluetooth, this is the vehicle for you. I've owned Lexus vehicles for nearly two decades, and this is by far the worst vehicle that I've owned.
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=== Do not buy until the fix the MUFFLER ===
Gabriel, 06/04/2017
2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
24 of 28 people found this review helpful
Most of these car have or develop a low noise and vibrations, Lexus is aware of this issue but will not fix it, its a well documented problem, look under 'muffler noise problem' or 'drone noise' , not pleasant and not suitable for s luxury car, dealer said thet are working on an issue for the past 14 months. BEWARE: DO NOT BUY THIS CAR !
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Do not buy or lease this car!
John, 10/26/2017
2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
19 of 22 people found this review helpful
Bad transmission , vibration most likely caused by muffler. Lexus will not do anything about it. Should have purchased a Ford -much better quality. Dealer will not tell you about the problem the RX350 has- DO NOT BUY! Will never purchase another Lexus.
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Luxury meets Reliability
G, 11/17/2016
2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
34 of 41 people found this review helpful
The 4th generation RX offering from Lexus is the best all around luxury SUV in the market. I've driven all of them including the Mercedes GLC, BMW X5, Audi Q7, even the Highlander, Pilot, etc. etc. All of them. The RX strikes the right balance between ride comfort, power, fit and finish, beauty and technology. To get the same safety features on the RX, one would have to pay massive premiums on the Audi/BMW/Mercedes. Best bang for the buck and not only that, you're dealing with the most reliable brand out there.
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Luxury Car with Luxury Problems
JimG, 07/10/2018
2017 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
10 of 11 people found this review helpful
Lexus make good car with quiet engine, comfortable seating and climate control. Let me add some of my concerns: 1) Navigation is very poor, routing mechanism is bad, traffic data is lousy. When you speak with Lexus customer service, they will tell you this is common complains from owner. Although it is very common, they did nothing to address it. 2) Car doesn't have full integration with iphone and andriod like other luxury cars. You can send receive text and phone calls and it pretty much ends there. Many other cars have better integration like screen mirroring, ability to control addressbook to other things from cell phone or an app. 3) Dealer and manufacturer recommends service every 5k miles costing 350-450 per service. They change oil every 10k and for other service it is just tire rotation and some other inspections. Very costly tire rotation and oil change. When spoke with with dealer, customer service they simply took note of complains and offer no guidance or plan on how they are going to address it with future update. There are thousands of people complaining this, so it is a huge issue.
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