Used 2016 Lexus RX 350 4dr SUV (3.5L 6cyl 8A) Consumer Reviews
Stay away, you will regret
I bought this 2016 brand new, started developing vibration and droning issues, I have my driver side mirror vibrate a lot too on highway speeds. Contacted dealer about the issue no help. Lexus customer service made an appointment with a lexus engineer, all I was told is that they drove other 2017 vehicles and they felt the same issues so it's normal for now and doesn't need to be fixed....Really this are normal charesterist of a 55k+ LEXUS vehicle. Last lexus for me.
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Disappointment at it's best
The droning noise from the gear is driving me crazy! The car hesitates and vibrates on lower speed, the infotainment system crashs so often, rattling noise that the dealer cann't figure out, unreliable remote app, wind noise from both sides (factory defected!) So disappointed in my first and LAST Lexus!
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- Base 4dr SUVMSRP: $29,590In-stock online
- Base 4dr SUVMSRP: $24,998In-stock online
- Base 4dr SUVMSRP: $20,998In-stock online
Noise and vibration
I bought an RX 350 and it is almost 3k miles. There is a noise/vibration from the floor that drives me nut. The noise and vibration starts at any speed; from start driving to accelerate from any speed. I have not taken my 2016 RX 350 into service yet, but from other reviewers who have already been in service and got nothing done so I decided not to waste my time and anguish to argue with these repair tech. it is definitely a flaw in this new 2016 design. I also have an ES350 so this is not my first Lexus, and I know for the fact that this is not Lexus quality. Fix it for us Lexus.
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New owner love the car but tech weak
We had to drive300 miles to get this car as local dealer failed us miserably. I love the car I don't love the nav system. It simply doesn't work and is off by about 100ft. It can't even find " home" shuts down about 20 homes from ours.i have to rely on my iPad. Which is more accurate. The weather map doesn't work when it's cloudy when you really could use it . It quits at" downloading data" back to the iPad.for real time radar. Since we live on an island where the streets flood this feature is kinda important. Too bad it doesn't work. I still love the car but have the same issues with the downloading of the radar weather map when overcast and the nav system is still the same. close but no cigars. so to speak. I have to say my husband's honda pilot has a more exact nav system. other than that. I still love the car. and the destination assist is worth every penny.
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Drone noise, vibration, buzzing
If anyone is sensitive to noise, vibration, buzzing feel, then look elsewhere!! I suggest anyone to test drive this car long enough to feel everything that I mentioned befores you decide buy this Lexus, I am very disappointed, frustrated that I had not done so..only trusting Lexus quality. The service department has no clue to how to address this issue, so they are only denying that there is this issue. I can only say that all this noise and vibration is driving me crazy everyday!!!
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- Interior
- Comfort
- Reliability
- Value