Used 2012 Lexus RX 350 4dr SUV (3.5L 6cyl 6A) Consumer Reviews
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This SUV saved our lives!
Susie P., Overland Park, KS, 07/22/2018
Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
41 of 42 people found this review helpful
I was entering the intersection on my green light heading north when I was "T-BONED" on the passenger side. My 23 year old daughter was the passenger and did not know we were going to get hit (she was on her cell phone). He was speeding, ran a red light and never applied his breaks. We were flipped over in the middle of the intersection spinning and finally sliding to a grinding halt. We were upside down and suspended by our seat belts. I was terrified that the gas tank would explode and when she came to, she was terrified that another car was going to hit us. Once the police officer and EMT released my seat belt I crawled out of that vehicle with a glass cuts on my knee and elbow.......just wiped off with alcohol very minor. My left arm was caught between the seat belt and airbag so it is badly bruised and my left cheek is bruised and well as my chest. The important thing is WE BOTH SURVIVED AND CAME OUT OF THAT VEHICLE ON OUR OWN!! This Lexus saved our lives!
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Elegance, Sophistication, Power
Diane Cartwright, Rocklin, CA, 02/11/2016
updated 08/17/2020
Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
68 of 77 people found this review helpful
Lexus spoiled me. After driving my GS 300 22 years and 191,100 miles I thought I'd like to drive a newer car. I test drove several Toyotas including the Highlander and was close to being sold until I went across the street to Lexus. Ah, the comfort of my GS 300, the beauty of the elegant lines, gorgeous starfire pearl exterior and parchment interior and supremely quiet inside. How could I ever accept any other car? I can't, never will. This is a most exceptional car and, after looking and researching this model for 3 years, I finally have my dream car. It's about as perfect as one will find with a roomy interior and power on the road. What a beautiful, elegant vehicle. There is only one little annoyance: I'm a petite person at 5'2" and, even when the driver's seat is adjusted as high as possible, I cannot see on the other side of either side mirrors. The size and placement of the mirrors completely blocks my view of any other car that may be close to me. I have to jump up and arch around the impediment to see any car I might hit or any curb I approach in a turn. My GS 300 had the mirrors lower than eye level and I never had a problem seeing any other cars. For this reason my next car will probably be another Lexus but a more driver-friendly, safer view one. Word to the wise: Be sure your Lexus RX 350 Is made in Japan not in North America. Nothing excels Japanese attention to detail, pride in workmanship and acceptance of nothing less than perfection. Teaching American workers about technical requirements doesn't convey teaching ethics and a sense of self worth that extends to Japanese made products. Those are the cultural differences. You'll be able to tell the country of manufacture by the VIN number. When it begins with a "J" it's made in Japan. Anything else, like a "2" and it's made in Canada. You take your chances if it's not made by the Japanese. I've been researching ultralight, featherweight travel trailers and see my 2013 model can only tow 3500 pounds maximum which limits choices in travel trailers. I don't want to buy a more powerful Lexus so may have to compromise on the RV. I'm also reticent about having a trailer hitch installed. The car is just so beautiful I don't want to do anything to spoil the bumper. I may have to investigate a heftier transmission in a newer model but it will be Lexus or maybe Toyota Highlander if the ride has been improved.
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Not made in Japan & service costs vary greatly
Peter, Los Angeles, CA, 12/24/2015
Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
28 of 31 people found this review helpful
This 2013 RX350 is my 7th Lexus ( my 4th RX) and my first Lexus built in the USA rather than Japan. This RX has also been my the least reliable one. The car had a chronic and constant squeak audible at low speeds which after 4 trips to the dealer finally got diagnosed as a poorly fitted hood (poorly fitted at the factory). It was finally fixed at 20,000 miles. The squeak had gotten so annoying that I actually considered selling the car rather than listen to it. The electric self positioning steering column began to groan when it moved, starting at about 35,000 miles, and was replaced under warranty. The dealer had to keep my car for two weeks to make the repair. The service tech said the steering column would have eventually given out and that it is tied into the car's starter switch so failure would have rendered the car inoperable. It would have cost $2 500 to fix had it been out of warranty. Also the leather on the two front seat cushions wore poorly. Deep creases developed into cracks during two years and 50,000 miles of normal use, despite routine application of leather conditioner. The leather cover on the door armrest also came loose from it's padding. After some discussion between the dealer and the factory rep, all of these upholstery items were replaced even though the car was a few miles beyond it's warranty period. My previous Lexus experiences were trouble free, so I felt I bought good value despite the high purchase price. However, this car has required a lot of attention. Although this RX is a safe comfortable versatile SUV, it is not a great machine like all my other Lexuses. About service, I have learned that each Lexus dealer sets the cost it charges for service and these costs do vary greatly,. Desert Lexus in Cathedral City, CA charges more for service than any other dealer I have found in Southern CA. I will probably not buy an 8th Lexus.
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Suggestions
builder0524, Houston, TX, 06/23/2014
Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
27 of 30 people found this review helpful
Bought this RX350 in March 2013 and have 30,200 miles on. We got every option except radar and front window navigation. It is what we thought a Lexus should be. If there is a next time would go with Hybrid because of intown mileage. Am not convinced the 19" wheels are right for the car and would have liked to have had 18". The odometer shows consistently higher speed by about 3 or 4 miles than actual speed as measured by radar signs and when running a side-by-side with other 2013 SUV's.
160,000 miles and it still feels new!
e, Cumming, GA, 03/20/2023
Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
7 of 7 people found this review helpful
I got this vehicle back in 2016 or 2015. It currently has 169,429 miles on it and it is still running well! I don't know if I'll ever sell it with the fact of this! The sound system is amazing, only have one complaint. About 2 years ago, the locks one by one break, it was first the front passenger, then it went to the rear left door, next to the driver door, then the right passenger door, it has been switching locks every about 6 months.