I recently traded my 2008 BMW X5 in for this 2011 Lexus RX350. The main reason I got rid of the BMW was because of the horrible and I mean horrible reliability, and everyone knows if you wanted a reliable luxury car you choose a Lexus. We've had the car now for a couple days and the transition was much easier than expected. The Lexus has many more features than the old BMW and it's MUCH more comfortable, the ride is smooth, the interior is well appointed and the cabin is very quiet when driving. Very happy that we chose to buy the RX350, you won't regret it.
I just purchased the 2011 RX350 and I love it even after driving Mercedes sedans for the last 8 years the transition was easy. It's fun to drive, I like the space and it still has the feel of a luxury vehicle. The problem, my smart key is not very smart. You should be able to lock and unlock doors and start the car with just a touch or the hand or push of your finger. NOT!! My new RX350 has now been at the dealer for the same amount of time that it was physically in my possession. They keep saying, "the corporate office is working on a solution".
Having some experience with Toyota (used to work for the company), I'm pretty familiar with their technology and at the same time must say that I'm disapointed. Me and my wife bouhgt the car fully loaded with the tow package and after 1300 miles the transmission went out, wow that was a shock to me. Please don't get me wrong, I still think it is a great car but for over $40K I expect a lot more. Of course it doesn't happen every day with Lexus products but when it does happen to you I'm sure all of us would have doubts. The drive is OK, but if you are for more sporty style of driving go with the German car, mainly Audi Q5 which I drove and it blew me away, it's handling and resposivness.
Where do you put your stuff in this car? No place for pens, note pads, etc. for the driver. The storage in the center console is very difficult to access. And the cell phone charger set-up!!! That has GOT to be improved.
The RX350 is an Excellent Car/Truck. For the most part the ride is compliant.. Over some bumps, it can be non compliant. Rides like a truck.. When the road is smooth, the ride is great !! Acceleration is brisk but not mind blowing... Stopping is good.. Visibility is great ! Plenty of room.. Reliable , more reliable than any Mercedes or BMW with out question. Former Mercedes owner here.. Many of them actually.. The appointments are not as good as Mercedes, and there is not as much Substance as Mercedes.. But... All that is outweighed by Lexus reliability.. This is our 2nd Lexus, and nothing ever goes wrong with any of our Lexus cars.. Except.. Every 4-5 years, you have to replace the battery.. If a new Mercedes were as reliable as a Ford I would consider buying another. For the Price of a Mercedes you would think they would be the most reliable car on the Planet !! More reliable than a Toyota Lexus... I do not understand how a car that costs so much can be so unreliable as a New Mercedes !!