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Used 2023 Lexus NX 250 Consumer Reviews

3.3 out of 5 stars
13 reviews

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We have a limited number of reviews for the 2023 NX 250, so we've included reviews for other years of the NX 250 since its last redesign.

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Pros
Cons
1 out of 5 stars

Electrical nightmare.

NY4life, 07/28/2022
2022 Lexus NX 250 4dr SUV (2.5L 4cyl 8A)
45 of 46 people found this review helpful

Brand new Lexus NX250 with not even 400 miles is giving me issues already that the dealer doesn’t know what’s wrong with it. They were able to see that the car turned itself off in the computer logs, but couldn’t figure out why it would do that. Three times this car has shut off in what seems like a malfunction at a traffic light. I’m not talking about the feature “Stop&start”, but the car will actually COMPLETELY turn off at the light. The car will shut my music off, chime really loudly, message will pop up that engine stopped and to shift to P and that there is low power steering, and check engine light will come on. Also keep in mind, when this happens my car is still in drive, thus the car acts like it’s in neutral until I put it in park. When I shift to P and restart the engine, it will turn back up with no hesitation and the check engine light will go away. Very disappointed. On the bright side the car is very smooth, quiet, and feels very nice. It’s a shame that It’s giving such electrical issues at such low miles.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Mistake

Momomiss, 09/03/2022
updated 03/08/2023
2022 Lexus NX 250 Premium 4dr SUV AWD (2.5L 4cyl 8A)
22 of 23 people found this review helpful

Standard features are lacking such as a power tailgate or beeping sound when backing up. Instead it has standard bothersome fancy push door handles to get out and standard no flat tires Ugh!!! Too many annoying safety features too. This purchase was a mistake for me. At least there are comfortable seats while I ride out this purchase before I can trade it in without taking too much of a loss.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Safety Features

M. Nawaz Khan, 08/17/2022
2022 Lexus NX 250 4dr SUV (2.5L 4cyl 8A)
27 of 30 people found this review helpful

I am 77 years old and had Lexus UX 200 base model that had very good safety features. I upgraded to NX 250, 2022 base model hoping it will have all the features of UX 200 and more. Very disappointed that it does not have the basic safety features like rear cross traffic alert and automatic breaking. It does not have Rear Camera Detection RCD, Intuitive Parking Assist, Parking Support Brakes PKSB, It does not have sensors to help parking and basic view on sides, front or rear to tell me if I am too close to an object in front, rear or sides. Very disappointed. I wish I had not blindly trusted Lexus name.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Disappointed in Toronto

MJ Canada, 05/07/2023
2023 Lexus NX 250 4dr SUV (2.5L 4cyl 8A)
12 of 13 people found this review helpful

Love the look and comfort of our first SUV. Also find the 2.5 liter engine to be perfect. It lets us merge onto the highway with ease and has been surprisingly good on gas. Unfortunately, there are some serious drawbacks. Our last sedan had a driver’s memory seat. I really wanted to move up to a Lexus so I convinced myself that we could do without this feature. Big mistake on my part! ……and on Lexus as well. I guess that old saying… “ You don’t know what you’re missing until it’s gone”, is true. Secondly, the back of the SUV gets really dirty. It almost seems to attract dirt. Don’t know why? Anyway, we are not at all happy to dirty our hands every time we put stuff in the trunk. A power tailgate would have been really nice. And speaking of trunk, it is a tad small, but I guess we will manage.

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2 out of 5 stars

poor car for its price

Raul B Cruz , 09/19/2023
2022 Lexus NX 250 4dr SUV (2.5L 4cyl 8A)
5 of 6 people found this review helpful

Hello, it is to let you know that I bought a 2022 Lexus nx 250 and I have found after a year and a half of use that this SUV leaves much to be desired in quality according to its price, the interior noise is very high, the android connection is very deficient, so I don't know It communicates properly with Android auto many times, the bridgestone tires alenza a/s 02 RUF, it says it lasts up to 80,000 miles, the ones I have have not yet reached 25,000 miles and they are ready to change, on the other hand it is very unstable during light rain It does not come equipped with an automatic windshield wiper despite being a luxury car and yet the Toyota Rav4 does have it, disappointing, the external glove holder is poorly presented, it does not look like a luxury car, inside you can hear the pistoning of the engine, a My understanding I paid too much for this car, it leaves a lot to be desired and I am very dissatisfied. Raúl B. Cruz

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Beautiful look, comfort 100%

Jessica Montoya, 08/10/2023
2023 Lexus NX 250 4dr SUV (2.5L 4cyl 8A)
3 of 3 people found this review helpful

I do love the Lexus product. It was hard to find one that matched my needs. However, I would recommend the 350 instead of the 250. The feel is more stable and power a different level.

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1 out of 5 stars

Lexus - Really?

Eyeliv2ryde, 03/17/2022
2022 Lexus NX 250 4dr SUV (2.5L 4cyl 8A)
29 of 46 people found this review helpful

We are seniors who don't drive a lot. Wanting to buy a NON-hybrid. Went to Lexus dealer (Canada) to look at buying an NX 250. Well..............it has no driver seat memory!!! I was really taken aback. My son's Venza has this feature! And by the way, no power rear door either (Venza has this too). I am tall, but my wife not so much, so driver memory is a necessity. A power tailgate would really help her as well. How can 'upscale' Lexus even offer such a basic vehicle. Very disappointing.

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5 out of 5 stars

REFRESHED!

MT, 03/23/2022
2022 Lexus NX 250 4dr SUV (2.5L 4cyl 8A)
9 of 15 people found this review helpful

Just got this ‘22 NX250 Base 1-week ago and am loving it! Comes standard with heated seats, a beautiful tan dual-tone interior, a beautiful touch screen display, active steering etc. Only thing I wish it had standard is rear parking sensor, which I can deal with for the price

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

NXAWD Bend

jim, 06/29/2022
updated 01/09/2025
2022 Lexus NX 250 4dr SUV (2.5L 4cyl 8A)
8 of 14 people found this review helpful

So far, nicest car I have owned. Electronics are intimidating but modern Easy to drive lots of power for me I now have 42000 miles on it Wonderful car

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Worth Every Penny

8pigs, 03/28/2022
2022 Lexus NX 250 4dr SUV (2.5L 4cyl 8A)
6 of 13 people found this review helpful

It comes standard with a lot of previously generation premium features. New design inside out as well as the mechanical parts. totally not regret my purchase and will recommend to everyone i know. Only downside is you have to wait months as demand is sky high.

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5 out of 5 stars

New Lexus owner

Suki, 03/03/2023
2023 Lexus NX 250 4dr SUV (2.5L 4cyl 8A)
3 of 6 people found this review helpful

I’ve had my new vehicle for a week and I don’t know why it took me to long to get a Lexus. Absolutely no comparison when it comes to reliability, comfort, and resale value. I’m definitely a happy camper #NoBuyersRemorse

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4 out of 5 stars

Awesome

David , 06/30/2023
2022 Lexus NX 250 4dr SUV (2.5L 4cyl 8A)
1 of 1 people found this review helpful

Swopped from Bimmer due to falling plastic trim. The Lexus wins hands down In quality and luxury. The Nvh puts most European to shame. Have I mentioned reliability?

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Love my Lexus!

Kathy, 12/14/2023
2023 Lexus NX 250 Premium 4dr SUV (2.5L 4cyl 8A)
1 of 1 people found this review helpful

I got the premium package and it has everything I could possibly want. The size is perfect as I am the only one in it most of the time. It’s my Goldilocks car. The car rides like a dream. It’s comfortable and quiet. I love everything about it. Herrin Gear Lexus in Jackson,MS has awesome customer service. I’m pleased with entire experience.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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