Used 2007 Lexus IS 250 Consumer Reviews
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Love this car.
Had a 5 series BMW. Really like my Lexus IS 250 more. I get more for my money. Take a test drive and you will see, really a fun car and great gas mileage too.
Lexus IS250 Dash and Door SCAM!!
We purchased a Lexus is250 in Florida. After driving it for about a year the door panels and the dashboard began to melt. Literally like goo up and melt! We received a letter from the dealership that this issue was under a warranty enhancement program and we would be able to receive replacements from Lexus at no cost to us. Thrilled about this we put our name on the list and began to wait for our car to be fixed. ONE YEAR LATER only 5 cars have been fixed. Upon calling Lexus to complain they said "they are on back-order." However, they can continue to make new cars and sell those. What I hear is they are not standing behind their product and do not care about the customers who already have given them money... Just new customers. The car is so bad that we virtually can not drive it. The goop from the doors has melted on to the seats and it ruins your clothing. The goop from the dashboard has begun to melt onto the steering wheel and the dashboard has also ruined the shift pannel as the goop has melted onto it. Their warrenty program is a SCAM! They are fixing 3-5 cars every 6 months to say they are doing something. They offered me a dashboard cover which will clip on, but that would forfit my place on this non-existant list. I have never been so angry. I spent 20k on this vehicle and it is a piece of ***! Upon calling the Lexus corporate line I was told that a manager would call me back on Monday. It is now Thursday and she is just now getting around to it. When asking her why she informed me "I SIMPLY FORGOT" Lisa from customer care who claims to be a manager actually laughed at me when I asked her to esclate my claim to the next level. She said "HAHA MAM WE ARE ALL AWARE" I have never been spoken to in such a rude and disrespectful manner. I am appaled by their lack of care for their customers and I can not beleive they have people who have so little respect for their clients calling pretending to be managers. BOTTOM LINE: I DID NOT GET WHAT I PAID FOR. BE CAREFUL WHEN PURCHASING AN IS AND DO NOT EXPECT TO RECEIVE ANY CUSTOMER SERVICE. There is a class action law suit against Lexus for the IS models. We will be persuing this. When told we could trade in the vehicle and not have any reprocutions on the value based on this defect my dealership said "Well going rate on the auction is 8k, and I would have to auction it off because I can't put a car with doors like that on my lot." So BS for not being penalized for the condition of the doors and dash!
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- Value
- Base SedanMSRP: $12,00036 mi away
- Base SedanMSRP: $12,99846 mi away
- Base SedanMSRP: $8,79550 mi away
Love My Lexus IS 250
I've had no problems with lumpy seats or rattles, but have heard the pop noise coming from middle of dash; only happens once per trip. Heated/cooled seats are great; handles like on rails; plenty of punch, but wish the 350 came with AWD; has been great on snow and ice; ride a tad rough but an OK compromise for the handling; very quiet; love the LED interior lights; back seat is cramped, but front seat is fine for my 6'4" frame; averaging around 25 mpg; many more features and much more reasonable price than BMW or MB.
2007 Lexus IS 250
This is by far the best car I have ever own or driven. IS stands for Intellegent Sport. And that is exactly what this car is. It is the most sophisticated sport car out there for under $35K. Also, IS has the highest safety rating of its class. That data was provided by the Insurance Institute for Highway Safety (IIHS) and the National Highway Traffic Safety Administration (NHTSA). If you just want a car for how it handles and speed, then I recommend the IS 350 or BMW 330 (for $40K+). But If you like all the options and great gas mileage (32 hwy mpg), then this car is you.
Feels much more expensive
This is my 2nd IS (had '03 IS 300) and I love it even more than my old one. The new IS feels much, much more expensive than my last one, and definitely more luxurious than other cars in its class. I think the car is gorgeous, and it stands out from all the boring cars on the road. I got mine a week ago in silver w/ black interior, and have already recieved so many compliments on the car. I especially love driving the car at night with the HID headlights and the Optitron gauges glowing that cool blue color. Lexus really went to bat with this one, and I couldn't be more pleased. If I had more money, I would've sprung for the 350, but I can't say that I'm really missing the extra horsepower :)