Used 2018 Land Rover Discovery Consumer Reviews
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Not worth the money and time you spend in service
I regret buying the 2017 Landrover Discovery. I special ordered my Discovery. It took over 6 months for delivery. My discovery has been in the shop 7 times in less than a year for serval different reason. Electrical problems exterior body problems car features not working now there’s a leak and every time it rains the cars interior gets wet. I’m so Frustrated with service department and their service manager. Very poor customer service. I do not recommend this car
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2nd Update to my original review from Dec 2017
Current mileage 35K, I have had this car for 2 years and 4 months. Here is the list of new issues since my last update: 1. This past summer the engine started losing coolant. It turned out that the water pump had a crack in it. The dealer replaced the water pump, issue was resolved. 2. After the water pump, the A/C started acting up and would not cool the car. After three visits to the dealer, it was finally determined that the A/C compressor had gone bad. By the time they managed to figure that out, fall had already arrived, so I have not had the change to fully test that. 3. Right before thanksgiving, one rainy morning, with no warning water started pouring down the upper corner, passenger side of the windshield. Called the dealer and they said that it is known issue with all 2017 and some 2018 Discoveries (talk about quality control). They said they need to order a new windshield for my Discovery. This was 2 months ago. I have called the dealer a number of times and they are still waiting for the part. Meanwhile the headliner is already destroyed the carpet is in a bad shape. Land Rover's customer service is telling me to park the car in a garage and not drive it. They are offering me $35/day for a rental. Not a happy experience. Good luck getting any kind of support from Land Rover. ******* This is a follow up to my original review from Dec 2017. Mechanically the Discovery has been a beast with no mechanical issues to report with 20K miles on the odometer. My biggest issue with the car was the infotainment system and also emergency breaking system (land rover calls it AEB) not working. In regards to the infotainment system I can report that after 4 software updates in the past 12 months, the system is finally working well. As a matter of fact I got the car back from the dealership yesterday (1/17/2019) and they even installed Apple Carplay on my 2017 Discovery ($350 charge for the upgrade). AEB is another story, I finally found a way to test a system without damaging a car (using cardboard cut-out of a car and also a person). The system kicks is very late, only with few feet between the car and the object. 3 out of 10 tries the system did not work at all and I ended up hitting the object. The audible warning is almost non existence. In general I don't trust the AEB system in this car. All said and done, I feel a better now comparing to the first few months of ownership of this car. The dealership support is very poor (at least for my local dealership) and same goes with Land Rover's customer service. They don't have much power over the dealer. So if you run into an issue with your local dealer, good luck getting any help from Land Rover. ****** I have had my Discovery for 4 months now and have driven it for exactly 4200 miles. I had this car special ordered and had to wait 4 months for it to be delivered. This is not a car that I just picked up off the dealer's lot. I tried to leave a similar post on Land Rover's own website, however they blocked my review twice. So here I'm. The support from Land Rover or the dealership is non existent. They love you up the point that you are purchasing the car. As soon as you pay for it, good luck getting any kind of support from them. The car now has been sitting at the dealership for the past 10 days, due to TouchPro (infotainment center) issues. Nothing works. From slow boot ups (up to two minutes), to entire system locking up, to USB ports not connecting or rejection an iPhone after 30 seconds. Bluetooth music streaming has poor quality and has connectivity issues. Cameras continue to lock up and not available. The front parking sensors work only when you put on reverse, otherwise they don't work (unless you manually activate them for 2 or 3 mins). Navigation locks up. You cannot receive your listen to your text messages on infotainment system. The Bluetooth cannot support it. I can write a whole book about it. On the 7th day of the ownership a screw fell of the driver's side door. This is the screw that holds the door latch in place. It turned out that the other 3 doors had the same issue. The AEB (autonomous emergency breaking) does not work. I ended up setting up a soft dummy (that did not damage the car) and drove over it at about 10 miles per hour (the system should be active a 3 miles per hour an up). The system never kicked in. The dealer is telling me to continue driving and are telling me that they don't have a way to physically test the system. The only way to remotely start the car is to use the Land Rover app. Good luck getting the app to work. 9 out of 10 tries to get an error message about network congestion or poor cell coverage. The steering is very lose. You need a constantly correct the path even on straight high way stretches. Overall very disappointing ownership experience and would definitely consider off loading the car once it is financially feasible.
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2017 Disco
Had my Disco ordered before they went on sale in the US, it came in a week after they were released here. HSE Si 6 in Frienze Red Metallic with the blackout package. The ride, comfort, handling and performance is excellent. Love it. I have had no problems with it. I have had it for almost two years now and the Dealer just upgraded the infotainment system like the new Velar to include Apple Car Play and Android something. It stills rides like new and what it can do off road is unreal. If you are looking for a great riding, great looking large SUV, there is nothing better. 11/22/19 I've had it for 2 1/2 years now and it has not been in the dealer for any warranty work. Its now the end of May 2020. Runs great, no warranty work at all. 45,000 and all I did was change oil, filters, brakes and tires. I use it to tow my 28' camper and have no problems. Still looks, runs and rides like new, I love it. Nov. 2020, 51,000 miles. Someone finally made AT tires for my SUV instead of the Goodyear's that came on it. TOYO Open Country AT3. Disco still runs great, looks great and no major service problems. 5/30/21 - 64,000 miles. Still no problems, no repairs and still runs and looks great. Just turned 70,000, (6/1/22) still no problems and no dealer visits for repairs. Still looks great, runs great and rides like new. Turned 79,000, December 1,2022. No dealer visits for repairs. Runs like new, Great ride, excellent performance. This by far is the best vehicle I have ever owned and I have owned all three of the big three. You have to drive it for a month to appreciate it, then you will not want anything else. It's now 5/31/23. Had my first service repair, a new water pump and super charger gasket, 84,414 miles. Still runs great and looks great. With the transmission and horsepower combination the Disco is a joy to drive and throw in the air suspension with the ability to raise and lower the car, and you have the perfect combination. December 1, 2023, Still looks and runs great, no service problems, no problems of any kind. 91,000 miles now and still a joy to drive. Looking forward to winter to having fun in the snow. The Disco was 6 years old in June and I plan on keeping it for a long time. It's June 1st, 2024. Everything I said above still holds true, got almost 95,000 on it now. It still looks and drives like new, and the best part (I got the pink slip daddy - thanks Beach Boys). Its now December 3, 2024, I've got 105,000 on it now, don't drive as much as I did. Had new plugs installed and had the engine decarboned. Runs great, getting 18 miles per gallon avg. Looks and runs great. Still looks new. Love it. It's now June 2025, 110,000 thousand miles on it now had a factory recall for a back door latch and a computer upgrade. Still looks and runs great.
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Land Rover has been very diappointing
Initial quality was terrible.. just terrible. Do not believe dealer did anything to prep or check vehicle before handing if off to us. List of issues so far, after 200 miles: 1. Found unexplained loose clamp in engine bay 2. Wire hanging loose below undercarriage. 3. Rear cargo battery compartment cover totally broken. Nothing holding it closed. Major safety issue in my opinion. 4. Check engine light coming on for no reason. 5. DEF fluid low warning, should have been full. 6. Air conditioner only works on passenger side. 6. Infotainment system / Navigation was totally totally useless on first trip. Since cleared up but don't trust it. 7. Car shuts off when shifted to Park whether you want it to or not. 8. Impossible to check DEF, Engine Oil, or brake fluid levels in engine bay. 9. Panels in rear cargo area are very cheaply made. The Land Rover Discovery is currently at the dealer being worked on. Just very disappointed in the car. Will not buy Land Rover again.
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Great car with excellent engine and great MPG
Love the car, everything works great, Im getting 22 mpg combine and 28 MPG on the freeway.After 4,500 miles there is no problem with the car, car drives like new and everything works great. Only complain I will have is the trunk space behind the 3rd row. Engine in very powerful and you can feel the power during acceleration. Overall Im very happy with this purchase and my kids love the 3rd row. Car feels very luxurious inside and navigation and all the technology works well. I testdrove Audi Q7 and it felt like a minivan, very low driving position and very small 3rd row. I testdrove Volvo xc90 and I loved the car but the small 2.0 engine concern me so in the end I choose the Discovery and I feel I make the right decision.
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