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Used 2019 Jeep Wrangler Consumer Reviews

3.4 out of 5 stars
52 reviews

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Pros
Cons
4 out of 5 stars

Enjoyable and Different Sport 2dr 3.6L 8spd Auto

NE PA Jeep Driver, 01/11/2020
2019 Jeep Wrangler Sport 2dr SUV 4WD (3.6L 6cyl 6M)
9 of 10 people found this review helpful

This is the 3rd Jeep in my immediate family. A renegade, compass and now 2 door, firecracker red automatic. And while the renegade turned out to be unreliable, I opted to trade it in for a wrangler. Assuming it would be a completely different animal. And I was right. Everything about a wrangler is different from any other automobile in the world. And this is a good thing. Luckily I have not reached a point in my life where being coddled while driving is necessary. My jeep offers just the right amount of creature comforts, like heated seats and steering wheel and a more then adequate entertainment system with Bluetooth connectivity. Adding to the fun of the vehicle has a plethora of choices in customization. Due to the years of mass popularity it has so many choices of products to make it your own that you just can't stop enjoying it. And while a jeep is very expensive in 2020 you can modify it for very little money. I'm running my jeep with the rear seat removed so it's feels like a trucklet of sorts when driving. This allows for a great amount of space for storage for day to day activity. And yes this is my daily driver, going 30 miles one way m-f for work thru rural hilly roads. Roads being what they are in NE PA, this vehicle is perfect. And when weather is poor, you feel more the confident getting where you need to go. That said, I was quite surprised finding how cheap alot of the plastic parts are. Plastics are commonly used on vehicles today, but as I discovered Jeep is sourcing some of its components that are so inferior, they literally crumple if you touch them just the wrong way. It's not everything, so only time will tell what else fails prematurely because of this. I have not experienced any other failure. The v6 while quite potent and smooth, is very noisy at idle. There are plenty of stories about bad rocker arms causing the same thing, but again, time will tell. Now to the steering which seems to be the hot topic since it's debut. I've done enough research to understand the history and causes of this suspension and steering and why it feels the way it feels. It definitely feels strange. Almost dangerous. I've not heard of accidents or deaths caused by this, it just feels so foreign when driving that it makes me wonder why FCA would choose to leave it that way. There are more than one type of truck or 4x4 in this world and none feel this way. That's because they were engineered not to. In my research of this issue, I decided to have my wheel alignment checked, which revealed all 4 wheels being out of spec with only 1800 miles on it. The tech was also very concerned about the the amount of play in they steering wheel. I didn't bother with trying to get the dealership or FCA to take responsibility for this because in my experience it would cause me to loose more of my precious time. I did however report to both, my findings and alignment data. I am used to the steering now and have not found it in any way a cause of alarm. Still it would not shock me to see a major recall from FCA any day now. MPG is better than I expected. The renegade got around 30mpg with a 4cyl Turbo and 6spd manual. The jeep gets me a consistent 23 on winter fuel. It will go up on summer fuel. So really surprised given the power and weight of the vehicle. I heard others with much worse numbers. But I think that is because of extreme mods and driving habits. All in all I'm very happy with it. If it remains reliable, it will be an excellent long term keeper.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Disappointing... But

tlk, 05/29/2019
updated 06/07/2021
2019 Jeep Wrangler Unlimited Sport 4dr SUV 4WD (3.6L 6cyl 6M)
36 of 45 people found this review helpful

My new 2018 Jeep JL is disappointing at best. As others have said; bad welds, dangerous steering (just Google it) and many other problems. One nice improvement is the 8 speed transmission! FCA does not care about making a quality vehicle because people keep buying them the way they are. I get it... love the Wranglers, but are problematic. Fiat has the highest warranty issues out of all vehicle mfg's. That should tell you something. They are overpriced, build with the cheapest non tested parts a mfg can buy and many dealers just give you lip service when you have a real problem. And here is the most irritating comment you hear from the hard core Jeepers... "It's just a Jeep thing" .....Really. How irresponsible. UPDATE: December 2019 - Steering stabilizer recall: Went to dealer and I had the recall paperwork from FCA which clearly stated the new stabilizer must be installed with the BIG arrow pointing forward. Advised the service writer of this and he said oh ya we do this all the time and disregarded me after that. So I waited and when it was time to pick it up, I looked and sure enough they installed the new stabilizer upside down with the BIG arrow that say "forward" pointing to the rear. Unbelievable! Many FCA dealers are arrogant, condescending and just don't care about the customer. I was also instructed by FCA help desk to replace the track bar and that it might help the steering issues so common to the JL. I did so but used an aftermarket solid bar rather than the FCA tubular one that flexes. Also had to make changes to change the caster from 5.1 to 7 which really helped the Jeep steer better, but not like it should. The problem that is still there is the slop in the steering gearbox which is Chinese made. Some are good and some are not, simple as that. Mine has play but I don't want to take a chance and get a replacement that is worse. And yes that has happened already to others. UPDATE JUNE 2021: Jeep CARE worked with me to help solve the problems I was having and did an outstanding job of it. Mind you most Jeep dealers are just awful but the Jeep CARE representative was the go between me and the dealer and boy they get results. So I must say Jeep did a great job of customer service for me and I come to really love the Jeep Uconnect as it is quick, intuitive and well thought out. We also have a Ford Edge and the Ford system is just the worst and it was the high end version of sync 3. Slow, bad graphics and cumbersome to use.

Safety
1 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

JLU Sport S...very happy customer

JLU Fan, 04/14/2020
2019 Jeep Wrangler Unlimited Sport S 4dr SUV 4WD (3.6L 6cyl 6M)
5 of 5 people found this review helpful

I absolutely love my JLU Sport S with soft top and 6-sp manual. Test drove the 4cyl., which had plenty of pep and great MPG's. But I wanted manual transmission, and a tried and true V-6. I loved the Rubicon package, but wasn't paying $50K for a Jeep. Also, I don't go "rock crawling"...just normal off-pavement driving sometimes. And ALL Jeeps are exceptionally competent off-road. So I didn't need/couldn't justify all the extras on the Rubi (but I did love it). Got Sport S because I need (wanted) A/C and Apple Car Play. Jeep must have addressed the steering issues. My steering is tight, the road/wind noise is fine (I can talk on the phone, top up), no reliability issues (knocking on wood), no leaks. OEM halogen headlights were terrible...yellow and dingy. But the "LED package" was way too expensive at almost $1,000. So I went with aftermarket LED bulbs. They were cheap and easy to install...makes me wonder why Jeep doesn't just build them that way? Immediately upgraded the tires...traded the ones that came with it to Discount Tire (highly recommend those guys). Added aftermarket floor mats (front, back & cargo area). Also added seat wedge thingys I found on Amazon to slightly recline the rear seat for passenger comfort. The rear seat was straight up and down and not very comfortable from the factory. Should have gotten leather seats. My cloth seats are fine, but...just should have gone with leather. I got the "cold weather package" and love it. I passed on vehicle safety warning system and adaptive cruise control. The ride is comfortable...wasn't expecting a Cadillac or a race car. Highway driving is great. Wind noise did not wear me out like I thought it might going with a soft top. I highly recommend.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Uncontrollable steering. Just overall dangerous.

Jason McKenzie , 10/03/2019
2019 Jeep Wrangler Unlimited Rubicon 4dr SUV 4WD (3.6L 6cyl 6M)
17 of 21 people found this review helpful

Just bought a 2019 JL and the steering is dangerous. I have never drove a vehicle with so much lane drift. You actually have to fight to keep it in your lane. Spoke with the salesman at the dealer and was told “it’s a Jeep thing” I call BS We are waiting on more answers from the service department. If I had it to do over I would have never bought it.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Unlimited Rubicon is a dream to drive on/off road

Leon, 03/25/2019
2019 Jeep Wrangler Unlimited Rubicon 4dr SUV 4WD (3.6L 6cyl 6M)
35 of 45 people found this review helpful

I have a 2019 four door Rubicon Jeep JL. Fully loaded with upgraded wheels and tires by the dealer. The car was $62k in total. After 6 or so weeks I have had no issues. I had the wheels rebalance by the dealer due to a vibration and one the reverse camera failed to display the image. Apart from that the car has put a smile on my face everyday. It’s a dream to drive around town, on the highway and in the mud. It performs in the snow of Vermont with ease. The interior is a major upgrade from previous model. UConnect is excellent, remote start right for your phone or your Apple Watch. The acceleration is unbelievable compared with my 2016 JK. My experience with the JL has been excellent and I couldn’t be happier with everything about the car.

Performance
5 out of 5 stars
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5 out of 5 stars

much better than expected

Pappy, 05/03/2019
2019 Jeep Wrangler Unlimited Sahara 4dr SUV 4WD (3.6L 6cyl 6M)
32 of 42 people found this review helpful

This is on a 2019 Sahara unlimited that cost $52,000. I read a lot of reviews and did a lot of research. Many people talked about wind noise, ride quality, and poor steering as common issues. Then there were water leaks and other various issues. Then I went to you tube and watched every video I could. I learned a lot and was actually very concerned about buying a wrangler. But every person that I talked to that owned one or had owned one said the same thing, "I love it" or I want another one or I wish I still had it". This is actually my wife's vehicle and it is a daily driver and she loves it. It is now 4 months old and has about 4,000 miles on it. We did not by this to replace a luxury crossover SUV because that is not what it is. It is what I call a "fun vehicle" that puts a smile on our faces. We have had no issues and it is much better that we had expected after all the negative reviews. The noise level is a 67db with the roof off while my quite as a mouse F150 is 62db so yes it is nosier that luxury SUV. Very happy with the 24 MPG it gets even though it is less than the 33 I get in my Honda Accord that I drive 100 miles per day. But WE bought this thing for what it is a FUN, FUN, vehicle and that it is. Warning the first time you take the top and doors off you will need to turn your cao around and put on sun block!!!!!!!!!!!!!!!!!!!!!!! great for what we wanted.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Seven Month Update

Mike, 02/17/2019
updated 09/09/2019
2019 Jeep Wrangler Unlimited Sahara 4dr SUV 4WD (3.6L 6cyl 6M)
36 of 48 people found this review helpful

Edmunds prompted me for an update so here goes: I bought the 2019 Wrangler at the end of January. Since then I’ve been off road and on the interstate. I had the top and doors off for a couple of those months and I’m looking forward to taking it apart again in a couple weeks. I was okay with no doors at 55 mph but I don’t think I’ll try it at 75 mph. The Wrangler has been absolutely trouble free. It’s headed in for it’s first service interval in a week or two. I couldn’t be more pleased with the 4 cyl turbo and the 8 speed auto (over priced option as I mentioned before) is top notch. I see a lot of stop and go traffic and the Wrangler does just fine. Overall I’d say I’m doing better than 22mpg. The nav is pretty amazing. If the radio is on the turn display appears on the dash between the tach and speedo. I have a couple very minor issues, none of which should be a deal breaker. Visibility from the rear view mirror is much improved with the rear headrests down, and the owner’s manual is a little sketchy on some operations. I found what I needed on-line though. I think the foam headliners would be a great add. When the temps here are over 100 the a/c is cranking. They’re available after-market (like a million other things).

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Know what your getting

Joe L, 01/27/2019
2019 Jeep Wrangler Unlimited Moab 4dr SUV 4WD (3.6L 6cyl 8A)
28 of 38 people found this review helpful

Nobody buys a Wrangler for how well it drives. The Jeep is super customizable, can drive in any weather and is super fun. They did a great job modernizing it without taking away from its core values from 1944

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

2019 2Dr Soft Top with Standard Transmission 8Kmi

Mac, 12/20/2019
2019 Jeep Wrangler Sport 2dr SUV 4WD (3.6L 6cyl 6M)
6 of 7 people found this review helpful

This is my third Jeep (CJ/JK previous). I ordered this Jeep from the factory due to a lack of availability in the configuration I wanted. Overall it's been great and the new style soft top is the best I've ever seen! I've had a few minor problems outlined here: Steering: I noticed the wandering reported by others from the day I drove it off the lot. I really didn't pay too much attention to it because my old CJ-5 wandered a bit too back in the day. Had the damper replaced under recall (2 hours at my dealer) and the problem disappeared. Seat Release: The passenger seat release used to access the back seat area broke at about 6.5K miles. I could still open it using two hands but it was a hassle. Dealer replaced at no charge. Will see if it recurs. Throttle: Noticed that the engine will continue to rev up even after the pedal is released. It only lasts a split second, but is noticeable and I'll be watching it closely. Shifting: I hear an odd noise when shifting from 2nd to 3rd while accelerating hard. Sounds like a rattle or vibration, but it doesn't affect performance so it may be a cover or something. Does not happen during casual shifting that I can tell. Gonna wait this one out. Overall very happy with my purchases. Jeeps are great!

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1 out of 5 stars

An unsafe and overpriced vehicle

Alex Garcia, 11/22/2018
2019 Jeep Wrangler Unlimited Sport 4dr SUV 4WD (3.6L 6cyl 6M)
122 of 178 people found this review helpful

There are over 334 complains for new JLs with death wobble, bad steering and bad welds. There are open investigations and insufficient recalls. It is ridiculous, they are putting drivers lives in danger on a car massively overpriced starting at $32k+ for what it is, a very basic and unreliable vehicle with poor quality and poorly made components, this car MSRP should be well under 24k. The 2019 model was unchanged from the 2018 JL, hence the same problems persist. They should have upgraded the steering and started to properly weld frames like other manufacturers. The steering wonders side to side, once you hit a pothole over 60 the whole car shakes out of control. Welds on the frame are incomplete and too shallow, some are completely separating. Seriously, this should not be happening and FCA doesn't care, will they wait until someone dies to start making real positive change besides pocketing from consumers. See for yourself at the NHTSA: https://www.nhtsa.gov/vehicle/2018/JEEP/WRANGLER/SUV/4WD%252520Later%252520Release

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
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