2024 Jeep Grand Cherokee L Consumer Reviews
Pricing
Great technology meets rugged reliability
I recently traded my 2023 Grand Cherokee L, V8, for a 2025 Lincoln Aviator Reserve - never regretted a purchase more. I owned 6 Grand Cherokees, and currently have a Wrangler 4xe in addition to the Aviator. The Jeeps have always been rock solid and reliable. The GCL was the best. It handles all types of weather/road conditions, with the right tires, and provides better technology than its competitors, regardless of what the reviews say. I now appreciate how well thought out the technology is in a Jeep. The interface is logical and provides the information you need without distracting you from driving - I have not found others that can do this as well. It also has those extra features that seem superfluous until you need them: night vision becomes VERY important if you drive at night in areas with heavy deer populations, and the rearview mirror/camera display option is suddenly important when you load the car so that you cannot see out the back using the mirror. The Aviator offers neither of these at $15k higher price. The heads-up display provides much better navigation information than others, which is important when driving crowded city freeways on a road trip. On the negative side, the V8 offered plenty of power, but at a cost of bad fuel economy, and it is no longer offered. The 6 cylinder engine lacks guts for driving through the mountains. The 4xe hybrid is great, but it is not offered on the L version (why?). We also found the seats to be very uncomfortable on long trips (even my base Wrangler is more comfortable). Overall I believe the Jeep Grand Cherokee is the best value in the luxury SUV segment, and as soon as they offer a reasonable engine for the L version I am moving back to this car.
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DO NOT WASTE YOUR MONEY!
When we bought the Jeep, we were in a financial bind due to our newborn being in the hospital for 7 months. We needed a quick fix, which was to get rid of the vehicle we had to get back GAP money, etc. to help us out. We told the salesman that even though we needed a quick fix, we needed a cheaper note and a reliable vehicle for our family. This vehicle is NOT reliable in any way. For starters, we have had automatic windshield wiper issues from day one. The wipers don't work when it rains and will turn on when it isn't raining. We have brought it back with those concerns, and the problem was "fixed"... it was not. I have tried making other appointments about this issue but they are swamped and never have an appointment time that we can make (we have jobs). They also never have a rental car for us to use but expect to hold my vehicle overnight. How do they expect a working family to get everyone where they need to be without a vehicle? Other issues that make this vehicle unsafe and unreliable for my family is: -the automatic start doesn't work (it is 104 degrees in Louisiana and my 1 year old cannot get in a vehicle that hot) -The keyless entry works when it feels like it. (I had to put my one year old on the ground in the parking lot of walmart, along with my groceries, to find my keys and open the door. In this environment, that is NOT safe and not okay.) *Both if the previous complaints have been shown to other car salesmen and they could not figure out why it wasn't working. -The air vent system is a design fault. (my one year old son, who is in a rear facing carseat, has to have two fans attached to his seat to feel any air. The vents are in front of his seat. With the vehicle only having one blower motor, it is as if it doesn't have the capability to cool the entire vehicle. We have had to put growing our family on hold because I WILL NOT have an infant die of SIDS because it gets too hot in the vehicle.) -The front,center lights have to be pushed 4-5 times for them to decide they will stay on. I have pushed them on to try and find something and while looking for it, they turn off. This is not okay. -the liftgate will malfunction from time-to-time, where it decides it will not open. Even when the keys are present, it will not open. -On top of the tech system freezing up all of the time and us being told that it is just "an update issue"... For a vehicle at this price, we should NOT have these issues. We fill as if we were taken advantage of at a low point in our lives for them to profit off of our tahoe, and give us a piece of crap vehicle. If I wasn't paying for all of these things, then it would be understandable for me to have a car with issues, but that is not the case. We are ultimately frustrated with the vehicle and the dealership.
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- Limited 4dr SUVMSRP: $39,590In-stock online
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- Overland 4dr SUVMSRP: $50,990In-stock online
Nice jeep
Smooth ride and handles like a car
New body style comes with serious challenges
I love my new Jeep Grand Cherokee Summit Reserve extended. Purchased it in the fall of 2022. On December 26th 2022, I was backed into in a parking lot. Both passenger doors need to be replaced. The body shop and the Jeep Dealership that has ordered the parts but cannot get the doors (backordered), and Jeep is not even giving a date when they will be available. Very frustrating. If you are going to provide a new body style, then should there not be parts available to repair a vehicle. I have essentially a brand new vehicle that cannot be repaired. Love the brand, am very disappointed in Jeep part practices. I have also had similar issues with the radio system. It is always acting up in different ways. I have taken it in and the dealership indicates they can find no issue. Be very careful. If you purchase this vehicle, you may not be able to get parts if it is damaged.
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Love it
So sleek and smooth riding. Love it!
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Love doing the research first
Love it, wish I could afford to buy more than the base model. But I’m still happy with it! Less bells and whistles to have to learn then the fancier models!
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So far I love it!
This is the first brand new SUV I have bought. While I was a bit skeptical about getting brand new, I'm glad I did. There were a couple of glitches in the beginning, like the passenger side mirror didn't close when I locked it and the sensor for the back lift gate didn't register, however after driving it around for a bit those issues seemed to correct themselves. This is not my daily driver, more of a weekend vehicle. I am quite pleased with the features it has, such as the massage seats and the TVs in back can have 2 different shows at once. No grandkids yet but when I do this will be a nice feature.
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Great SUV!!!!
I absolutely love this vehicle!!! If you’re looking for something smaller than a Tahoe but larger than a Highlander, than this is this vehicle. I have the V6 and agreed with review that it is a bit underpowered… but if that is a major concern for you opt for the V8. Ride quality is excellent, interior feels premium, infotainment system is responsive. Never thought I would purchase a Jeep…but it’s been great so far. 11k miles and flawless.
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Module Problem
Just bought a brand new 2024 Jeep Grand Cherokee Altitude L. We put 3000 miles on it and got a recall for a new module. Just sat six hours at the dealer and was told new module wouldn’t work and they would contact me when another new module comes in. Driving home my dash lit up with idiot lights and both blind spot lights in mirrors stuck on. Called dealership and told them I feel vehicle is unsafe to drive. Still waiting to hear back. I will not buy another American made vehicle. I always buy new and American made. Every single vehicle has been a pile of junk. Our vehicles are being released to the public and then being recalled after people die in them . Enough is enough!
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Jeep Grand Cherokee L
The car is incredible. The features it comes with are excellent and modern. Love that I can use an app to control some of the features of the car. Overall, a great purchase
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