2024 Jeep Grand Cherokee L Consumer Reviews
Pricing
Looks great but doesn't work
I owned the car for 3 days before it died. Bought it Friday, Sunday the battery was dead. Towed back to dealer Monday, Dealer replaced battery and said I was good to go. Drove a little throughout the week, went to the office on Thursday, car was dead again on Friday. 110 miles, 1 week old. Towed back to dealer Friday. Saturday - Service says its not the battery, but not sure what it is. Says "maybe" they'll get to it Monday, but likely not til Tuesday. And that's just to diagnose it. Who knows how long it'll take to fix and if that will actually fix the issue. I have very little faith in this car at this point. That being said, when it is running, it's awesome. Super comfortable and luxury.
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The good, the bad & ugly
I currently own my 5 th jeep in the last 23 years! Have loved most of them.. Some of them have had some minor issues- leak from back seat a/c ( corrected in the next years models), a/c leak in front (corrected in next year model), and current one, leak from radio fin on roof ( my brother the mechanic fixed it- needed additional better glue). My only horrible experience - similar to one posted by someone else was in 2016, I traded my v8 jeep for a new, blue one with V6. It was leaking oil from the day I brought it home! After about 10 trips to their " so called service department" I had had enough! They had put in a new transmission and then wanted to put in a new motor! I refused and filed a lemon law claim. Worked directly with Chrysler and fought with this awful dealer (Collierville Chrysler/Jeep) for over 6 months! They finally were directed by corporate Chrysler to GIVE me a new identical jeep. By then, it was December 2016 and the 2017 had arrived. They had no 2016 with the same equipment. They tried to make me pay an additional $2000 for some additional equipment on the new one. I refused and demanded the new one at no additional cost- due to the ridiculous amount of time I had spent trying to get it fixed and time it was out of service, and time spent trying to get them to do the right thing. Chrysler told the dealer to give me the 2017 at no additional cost. I've been driving it since 12/16 and it has been great! Have 80,000 miles and I plan to trade it soon, Possibly for another jeep. But am looking around at other similar vehicles.
- Summit 4dr SUVMSRP: $50,98816 mi away
- Limited 4dr SUVMSRP: $37,5556 mi away
- Laredo X 4dr SUVMSRP: $35,5909 mi away
2023 Jeep Grand Cherokee
Likes: Customer service & Vehicle service, Moonroof, All Leather seats, warranty, the large screen, Lane assistance, parking assistance, Brake assistance, and more... Dislikes: 6k plus miles, no tow package. Conclusion: Best deal!!! Beats all deals from other dealers as of this post in Aurora, CO that I visited.
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Love my new car!!
Very comfortable to ride in. Hopefully it will be just as good as the 12 year old Jeep we traded in, which had given us zero problems!
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Module Problem
Just bought a brand new 2024 Jeep Grand Cherokee Altitude L. We put 3000 miles on it and got a recall for a new module. Just sat six hours at the dealer and was told new module wouldn’t work and they would contact me when another new module comes in. Driving home my dash lit up with idiot lights and both blind spot lights in mirrors stuck on. Called dealership and told them I feel vehicle is unsafe to drive. Still waiting to hear back. I will not buy another American made vehicle. I always buy new and American made. Every single vehicle has been a pile of junk. Our vehicles are being released to the public and then being recalled after people die in them . Enough is enough!
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