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2024 Jeep Grand Cherokee L Consumer Reviews

3.4 out of 5 stars
52 reviews

Pricing

Edmunds suggests you pay
$38,242
Prices based on sales in OH thru 8/4/25
Final assembly in USA

We have a limited number of reviews for the 2024 Grand Cherokee L, so we've included reviews for other years of the Grand Cherokee L since its last redesign.

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Pros
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5 out of 5 stars

Nice Ride

Cap, 01/12/2024
2023 Jeep Grand Cherokee L Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful

We have owned it for almost 3 months and it’s a nice ride with enough room for longer road and off road trips, so far it’s been a great vehicle nothing to report that’s out of the ordinary a little road noise from the front tires on the pavement so I don’t have a complaint and after reading some reviews here I think I have a winner made in Detroit, it’s a tech issue sounds like after looking at the fuse box and everything that is electrical on the vehicle it can be a nightmare I’m sure, I’ll post again after I get some more miles on it

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

New body style comes with serious challenges

KevinG, 04/10/2023
2023 Jeep Grand Cherokee L Summit Reserve 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 4 people found this review helpful

I love my new Jeep Grand Cherokee Summit Reserve extended. Purchased it in the fall of 2022. On December 26th 2022, I was backed into in a parking lot. Both passenger doors need to be replaced. The body shop and the Jeep Dealership that has ordered the parts but cannot get the doors (backordered), and Jeep is not even giving a date when they will be available. Very frustrating. If you are going to provide a new body style, then should there not be parts available to repair a vehicle. I have essentially a brand new vehicle that cannot be repaired. Love the brand, am very disappointed in Jeep part practices. I have also had similar issues with the radio system. It is always acting up in different ways. I have taken it in and the dealership indicates they can find no issue. Be very careful. If you purchase this vehicle, you may not be able to get parts if it is damaged.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
1 out of 5 stars
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2024 Jeep Grand Cherokee L for sale near you
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1 out of 5 stars

Lemon

Nick, 06/05/2023
2023 Jeep Grand Cherokee L Limited 4dr SUV (3.6L 6cyl 8A)
4 of 6 people found this review helpful

Ran out of gas twice when displaying over 100 more miles of range. Dealership couldn't find the problem with their computer diagnostics, so officially the problem doesn't exist. Lemon lawyer said the same, if the dealership equipment cannot identify the problem, "There is no president established and you're stuck." Thank the Lord I bought it at a low price (less than 900 miles used). So, I felt guilty but I had to take it to Carmax. It was too risky and the electronics acted weird at times too. Plus the ride and noise isolation were subpar for this price point. Panoramic Sunroof was nice. This vehicle will wreck your life.. though. Gotta love the pro reviewers who drive car for 2-7 days and give a glowing report though! Ps: Seems the Wagoneer is cut from the same mold as well, glitchy and iffy everywhere.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

The WORST suv DO NOT BUY THIS CAR

Erin, 04/14/2023
2023 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 8 people found this review helpful

What a complete POS suv, this was horribly made and has so many issues. I've had issues with the entire computer system since the day after leasing the vehicle - Apple CarPlay works only 40% of the time, the computer screen turns black and powers down for no reason at any given moment which becomes problematic when trying to follow directions. Remote start on the key fob only works 50% of time. The passenger side seatbelt gets stuck and it's not related to the safety feature. The car is nice looking but that's about it. This is my 2nd Jeep, and I will NEVER buy or lease a Jeep that's made after 2020.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
1 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Don’t buy this garbage!

Zzzz Ccc, 04/20/2023
2023 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 5 people found this review helpful

I Bought the 2023 jeep grand Cherokee limited L for a month! Now both driver side and passenger side panel is making knocking noise in local street! One of my door lock button is broken! Found a screw halfway in! screen froze twice already! I mean come on jeep! A 53 thousand car such bad quality! And my local dealer don’t want to service me! Wth

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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