Used 2023 Jeep Grand Cherokee L Consumer Reviews
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Disaster2022&2023
Unhappy customer , 01/12/2023
2023 Jeep Grand Cherokee L Altitude 4dr SUV (3.6L 6cyl 8A)
19 of 21 people found this review helpful
Bought a 2022 Grand L ..one week lights on the dash constantly. (Airbag failure, lane assist failure,brake assist failure, hands on wheel constantly, connect issues, on and on) In the shop every other week. Was given a rental for weeks. Dealership can't find issues. Sends me home with it. Knocking and a noise starts at 2000miles. Mostly felt in the pedal and passenger floorboard area. Dealership keeps it for 40 days..nothing. Chrysler and Star says it's fine. Dealership offers a trade for another..we trade and Chrysler pays us compensation for the headache. We get our new 2023 thinking everything is good and we are in the clear. Two days into driving it..lights on. We are at 1900 miles and the knocking in the same place is starting again. There is a feed on the Jeep forum for this issue for several others. They are aware of the problem and are not addressing it. They tell us it's how a Jeep runs when we try and bring it in. Please do not buy this vehicle. I would hate for anyone to have this headache.
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Perfect dad car
LoneStarSuperman , 07/24/2023
2023 Jeep Grand Cherokee L Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
8 of 8 people found this review helpful
First off, it was hard letting go of my Kia Stinger GT2. It was a great dad car: dogs loved it, hatch was spacious, and fit a child seat no problem. This issue was fitting all of it plus another 2 humans. Couldn’t take the dogs and the kid at the same time. Trading it was rough. But my dogs, two kids, and gf love the L. Got the Altitude model in all black with everything stock and then added side steps and more tint. Went with this over the others (Telluride, Palisade) because of the offers and over the Durango and Traverse since those are very outdated. Exterior Looks: 8/10. It’s a dad SUV Interior looks: 7/10. Glossy black is terrible and the all black trim leaves the interior very cave like. The higher trim two tone dash is nicer, but the button layout and screens are nice and responsive. Wireless charger works well. Lots of vents in the rear. Child seat fits easily in the 3rd row but the 17 year old likes it back there more than the middle so he’s happy and has plenty of space. Power: 7/10: V6 isn’t nearly as fun as the Turbo Stinger but for the city it’s just fine Refinement: 7.5/10: quiet but the models without air suspension are pretty rough. Just remind yourself it’s a Jeep not a Cadillac Cargo: 9/10: huge. Tailgate opens fast and high too Value: 8/10: Wish the 2023 got the Hurricane engine and the better/smoother ZF transmission since it can be pretty jerky switching gears. Other than that I have no complaints. It’s an easy choice for a manly, non-minivan, dad mobile that won’t win races, doesn’t have drift mode, but will make everyone happy. I also disagree with the site regarding visibility. I can see perfectly fine out every window and the large hood is awesome, not a hindrance. The buttons are also easy to use and not confusing at all.
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2023 Jeep Grand Cherokee L for sale near you
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One Star Is An Over-Rating...
Upset in VA, 01/03/2023
2023 Jeep Grand Cherokee L Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
11 of 12 people found this review helpful
At first, this was an amazing vehicle; then within two (2) months of owning it, the Infotainment System went completely black while on a trip with my daughter. Took us a while, but after looking at YouTube videos in the middle of a gas station parking lot in another state...we did a hard/factory reset and the system came back on. Made dealership aware, they "updated" the system and told us that it was fixed. Problem continued and even after sending video to dealership, they still would not fix it because they "could not duplicate it" in the garage. Taking the Jeep into the dealership for the 3rd time with the same issue, we were able to show them what happens; after the dealership representative tried multiple times to get the screen to come on, she was shown how to do the factory reset and the screen came on. NOW they say they will replace it... Also, kept hearing a knocking sound when the vehicle was in idle; took it to Dealership and was advised that the water pump needed to be replaced, yet so did a gasket. That has been completed. We're still waiting on a new Infotainment System, and now the knocking is back, and we've not even driven it more than 50mi since the replacement. We've had the vehicle a year and it doesn't even have 20k miles on it yet. COMPLETE lemon and waste of our money. For this price; go with a far better built vehicle than the Jeep Grand Cherokee L!!!
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Off-road capable luxury,got something for everyone
AK, 10/15/2022
2023 Jeep Grand Cherokee L Overland 4dr SUV 4WD (3.6L 6cyl 8A)
18 of 21 people found this review helpful
We had a Jeep Cherokee 2019 which we enjoyed for 3 years+ without any issue. We switched to 2022 Toyota Rav4 and it wasn't a very comfortable ride for a family of 4 with a little one. Tried Kia Telluride SX, Hyundai Palisade Limited, Toyota Highlander and Jeep Grand Cherokee L Limited/Overland. Jeep outmatched others by far when it comes to comfort, style and available options, though pricier of all 4. Highlander was quite cramped. Telluride/Palisade seems to have only price advantage, which may not work always, given dealership markups (especially for Kia Telluride). Now, we own a Jeep Grand Cherokee L Overland and very much enjoying it after putting 1000 miles on it. The only complaint we have is it's gas mileage which is averaging 17 mpg, but not sure if it would improve after first free service (yes, you get 3 free maintenances). Others in competition have similar mpg except Toyota Highlander, so they all need to work on MPG. Apart from that we are really loving Jeep Grand Cherokee L 2023 Overland 4x4.
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Good but not quite great, honest review
Duke9192, 08/30/2023
2023 Jeep Grand Cherokee L Limited 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 4 people found this review helpful
2023 Grand Cherokee L 4x4 Limited Options are trailering package, 506 watt 9 speaker sound system, and black appearance package. Great ride quality, quite and smooth. It's good looking and the interior is comfortable. Awesome sound system, third row searing works well with plenty of room. This generation Limited version lacks auto windshield wipers but retains the auto high beam lights. Versus our 2017 model, the auto high beams on the 23 are overly sensitive or just plain quirky, switching to high for a second or two then back to low at odd times. The upper control arms on the front suspension have a knuckle that hangs about an inch or two over the top of each front tire, severely limiting your choice to put a taller set of tires later. It is odd. The v6 engine gets the job done, but it does feel sluggish probably due to the additional weight of the L variant. There is some trickery in the way they chose to program the throttle response. What I mean is that it feels like by pressing the pedal 25 percent in its like you are getting 60 percent of the engines power and further pressing of the pedal yields lackluster results. Quick throttle response, but in the end it just doesn't have much power. Should have been a standard v8 in the L trim. One can dream. The air condition works well, but..... When the rear air is on or in auto the fan is loud in the front dash. It's strange, in that when you turn the rear air off it suddenly quites down to a normal level. If the rear air is on auto, then the fan in the front will blow at an abnormally high level no matter what you set the temperature to, period. The lock buttons as well as the rear window lock button are each backlit with a red light. These red lights are obnoxiously bright during the day time lighting. Super bright. I've tried dimming every setting I can find to no avail. Night time, it dims to an appropriate level. Strange. Overall, it is a great vehicle though, it just needs the kinks ironed out, especially at this price point.
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