Used 2022 Jeep Grand Cherokee 4xe Consumer Reviews
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Great But Pricey Grand Cherokee
Da, 12/31/2022
updated 07/11/2023
2022 Jeep Grand Cherokee 4xe Overland 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
43 of 47 people found this review helpful
Update 7/10/23: *** Once again, electric range is great for our needs. We've filled this car 3 times in the last 7 months. Unfortunately, the issues reported below persist and new ones have appeared - all with the infotainment system. I recently had all of the software updated, but it didn't eliminate the issues: 1) occasionally a VERY loud buzzing sound and *boom* - the entire system reboots. 2) Sometimes when parking and getting back in after just a few minutes, the system 'loads' for several minutes. Other times, everything is fine. 3) After the software updates the blinker speed is now about 1/3 normal. Apparently this requires a Stellantis tech to reprogram it and my dealer isn't making this a priority 4) The TPMS issue is apparently a big one and there is a STAR case open to resolve it 5) Occasionally the heads-up info configuration changes. This gets fixed when restarting the car. So...while the driving and comfort is still nice, these nagging issues significantly take away from the ownership experience. I have a hard time being okay with these (and the lack of fixes/updates) on a $75K vehicle and think back to my tech-heavy X5 which was a much more satisfying experience. At this price point I will switch from Jeep unless they make big improvements in this area. Update 2/2/23: *** After owning the GC 4xe for 6 weeks I'm pleased to find the electric range still meets our needs. With normal driving I can get 26-28 miles from the battery. We put around 700 miles on 1/2 tank of gas and have still not filled up :) After living with it a while here are my biggest complaints...the 4 cyl engine is NOT refined. It's quite loud and thrashy and is very noticeable when it kicks on. Once cruising at highway speeds its fine though. The car assigns profiles to the memory seat 1 and 2 positions. When switching a profile it switches everything: map destinations, seats, radio presets, etc... Unfortunately this effectively reboots everything. That means the widgets reload, the TomTom map restarts, the stereo restarts, etc... which takes several minutes! Imagine driving somewhere with navigation, hitting the memory seat button, and everything reboots...not good! I'd like to save all settings and only have the seat readjust with button #2. From what I can tell, not possible. Still getting the TPMS fault on startup which requires adjusting the cluster screen. The HVAC system seems to trigger on at a high (and loud) setting...would like to see more subtle management of the automatic climate control. Most of those items are annoyances that I can adapt to but as mentioned below, not what I would expect to deal with on a $75K vehicle. So my biggest complaint remains the luxury pricing without the luxury experience. Loaded with options, this is an excellent $60-65K vehicle. **** I bought a 2015 GC Summit for $48K, so the idea of a $75K Overland was difficult to say the least. This is BMW/Mercedes/Land Rover territory. In fact I came from a loaded X5 that I really enjoyed but was leery of owning out of warranty. I drove the standard GC and the powertrain is just too outdated, couldn't compete with the twin turbo V6 in the X5. The Jeeps 375 HP PHEV powertrain made it compelling though. With a true 25 miles of electric range the GC meets our needs for daily driving on electric. Stomp the pedal and it scoots close to X5 performance. The interior is luxurious but a bit buggy. I assume this will improve with software updates. Seats are very comfortable, McIntosh is great, and the overall tech is great. I thought the night vision was gimmicky until testing it on a dark street and it highlighted a person walking that I couldn't see. Definitely has value in certain situations! Several weird things though like the passenger screen can control FM stations but not Sirius, the TPMS system faults at startup until you start driving. Not a big deal but the warning message stays up so I have to cycle through cluster screens to get back to the right view. The heads up display nav instructions are tiny. It's hard to read street names and the text cuts off. They should have designed the HUD like BMW as one big screen instead of assigning content to small quadrants of the HUD. Massage and seat cooling works very well. Adaptive cruise and lane keeping is solid. Quiet ride with excellent suspension. So far I'm enjoying the GC and got this on a lease since they were including the full EV credit to reduce the cap cost. Take away the credit and I'd likely go for the X5 PHEV if it was a dollar for dollar comparison. Why? Feature-wise it compares well against the luxury brands, has off-road capability, and includes 3 years of maintenance. Overall I feel the GC 4xe is very good at a discount. Jeep really needs to rein in the sticker price or up the ante with what they offer though. For example, the Pentastar V6 is an old powertrain...why not offer the new Hurricane 6? Why is the destination charge hundreds more than other makes when this is coming from Detroit? Why only a 3 year warranty when luxury makes are 4 or even 5 years? Why do I only get a 3 month 'trial' of connected services on a $75K vehicle? If Jeep wants play at this price point they need to up the offering. I jumped on this car in 2015 for $48K and hesitantly got this 2022 at a discount. Though I'm enjoying the GC this is priced squarely in luxury territory and faces serious competition.
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This SUV might be completely awesome
Mike Tedrow, 11/13/2022
2022 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
24 of 26 people found this review helpful
I’ve been driving my GC 4xe for almost a month and I reluctantly love it… It is the “entry level” for the 4xe and it still feels very luxury and nice. It has all the important to me features 4x4, quiet smooth ride, nice leather seats, nice screen, extra large moonroof, alpine stereo, and it is the perfect size. The worst part is that the hybrid engine probably isn’t what the X5 or RX is. If your daily drive is within 25 miles you’ll love it. If it’s much longer and better gas mileage is very important to you go elsewhere. The transition between engines isn’t always smooth. It’s works well just not $60k+ well. If having a jeep in this segment is more to you than excellent gas mileage you’ll love it. For me it really is the sweet spot. I commute 2 or 3x a week and get between 22-25 mpg on other days it’s full electric and great (I’ve yet to buy gas but getting really close) Charge times are long, it’s 10-12 hrs and the charger gets warm. I was planning on plugging in the charger in my ceiling outlet for my garage door opener and leaving it plugged in while hanging the charge cord next to the car from there but that doesn’t seem safe. I unplug both ends each time… not as smooth as I hoped but a non issue if you get the better charger (only 3 hrs) My wife hit a pretty big pot hole going fairly fast the first time she drove it and all seems as good as new so I can tell this is well built and a real jeep. I think it looks great, again it is the perfect size for me. I’m 6’4 and fit in Just fine. I wish the seat would go down a bit more but it isn’t bad at the lowest. I’m not a fan of the rims and i don’t think the lights are the same as the upper trims which bugs but totally worth not paying an extra $20k.
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2022 Jeep Grand Cherokee 4xe for sale near you
Showing 3 of 62 listings
- Trailhawk Plug-In Hybrid 4dr SUVMSRP: $34,99546 mi away
- Base Plug-In Hybrid 4dr SUVMSRP: $29,99913 mi away
- Overland Plug-In Hybrid 4dr SUVMSRP: $34,699In-stock online
See all 62 listings
It’s a Lemon!
setlv1, 01/11/2024
2022 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
10 of 10 people found this review helpful
I’ve literally had this car for less than a year, and it’s been nothing but a nightmare! First my car had several recalls, and then my lane departure system continuously malfunctioned within the first few months of ownership. It took 3 months, 4 visits to two different Jeep service departments, 2 module replacements, and a new camera to “fix the issue”. Within months of repair, the lane departure malfunction happened again 🤦🏽♀️. Now, not even a year into ownership and with only 7,000 miles on my vehicle, i have to have my transmission replaced due to an internal malfunction. Just when you think it couldn’t get any worse, they have no clue when they will get the transmission or the timeframe for repair. Can you say LEMON!?! I would definitely steer clear of this vehicle until Jeep resolves all the kinks with it!
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Very Capable and Efficient
Birkiejeep, 11/19/2022
updated 06/20/2023
2022 Jeep Grand Cherokee 4xe Overland 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
25 of 28 people found this review helpful
The GC 4xe is an amazing plug in hybrid that can tow 6000# (in the pricier trims). But don’t expect to get a hitch on the base model. To tow 6000# with the base, you have to order a $600+ tow “prep” package which does not include a hitch or wiring, which will cost another $2000 or so for 2” receiver, wiring harness and installation (you practically have to disassemble all the base trim to install). So get a Trailhawk or Overland if you’re going to tow. The 26 mile electric range is great for running errands or commuting and will increase the mileage if the gas motor is only used sparingly. The technology is amazing and will tell you anything short of Santa’s arrival time. It handles very well, cruises the highway with ease, and absorbs bumps well. The 4x4 system is reassuring, and interior adjusts well for your comfort. If you have Yakima rack components, you’ll want to get their landing pad #19 to attach to the 4xe roof rails, then you can use control towers and anothers to carry crossbars and stuff. Oh, the radio manual is almost as thick as the owner’s manual 😄. I’m very satisfied with my Overland so far! Update: Starting with a fully charged battery, I recently got 27mpg on a 200 mile trip, driving 75mph on the Interstate along with about 25 miles of 62mph on State roads in Wisconsin. Not bad for a truck with 375hp that can tow 6000#! Update 2: On a recent Wisconsin camping trip towing a 4000# travel trailer for a combination of 777 miles, 508 miles gas and 269 miles electric(recharging for local sightseeing, etc.), I averaged 18.2mpg driving 56-58mph State Hwy and 68-71 Interstate. Very satisfied with that compared with 11-12 with my old Tahoe! Incidentally, someone mentioned the lack of a 4xe tachometer, but there is a lineal one across the bottom of several heads-up display screens(1. Driver Info for one), when the engine is running. It is also referred to in the Hybrid Supplement manual page 31.
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Are you kidding me?
chuck forsman, 03/21/2023
updated 09/30/2024
2022 Jeep Grand Cherokee 4xe Trailhawk 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
32 of 39 people found this review helpful
I liked the car a lot until the electric mode mostly quit on me. The dealer says that it goes into hybrid mode when it decides it needs fresh fuel or oil. It was recently serviced and had a recent fill up, so that makes no sense. To make matters worse the car will lurch into a low gear and won't recover until I stop the car and restart it. This has happened several times with me and my wife and it happened when the mechanic drove the car. Still, they are telling me that that is the way the car is engineered. That's dangerous and I'm dumbfounded. Has anyone else experienced the same behavior? What recourse do I have?
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Awesome
Jeepy, 01/01/2023
2022 Jeep Grand Cherokee 4xe Summit Reserve 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
5 of 5 people found this review helpful
We purchase the grand Cherokee Summit Reserve 4XE. It has tremendous. Curb appeal and high end finishes inside. The McIntosh system pushes It over the top along th the night vision and auto elevation. Driving for fuel efficiency takes some learning. Also you will receive a level II charger at home. I you morning errands under 30 miles total, return home for lunch and charge for two hours, you can knock out afternoon miles and barely use ANY gasoline. For my driving (less than 50 miles per day), I’m only using one tank of gas (18 gallons) ever six weeks. With intermediate level 2 charging in the middle of the day, I’m killing the statistics on fuel efficiency. However, long trips are a real game change. I’d you venture further than 13 miles from home for your average trip, you will burn significantly more fuel. It will drag down your fuel efficiency something serious. Will you save money on fuel? That depends on your reference. For a big substantial SUV it does ok. Better than a gas version by far. But e price is way too high to save money in most instances. Factor in the cost of a Level 2 charger and it will take a long ti for most peopl to recover the added cost of the EV power plant. Just going to close by saying I love this SUV. It’s perfect for my life style and driving. Didn’t buy it to save money. Bought it because I love it!
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Fun to Drive
Jack , 01/14/2023
2022 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
4 of 4 people found this review helpful
I have had this 4xe for a couple weeks and put 1500 miles on it. The exterior and interior are great and the ride is smooth. The engine needs more refinement because when it kicks on it sounds like a diesel . If you are looking at purchasing this SUV I wouldn’t recommend it if you drive to work hwy speeds. The battery would just be extra weight you are hauling around because the battery would be depleted quickly. If you are less than 25 miles from work and don’t go on the Hwy like myself and can charge at work it works out great.
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Jeep not so Grand Cherokee 4xe
TxAg01, 12/23/2023
2022 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
4 of 4 people found this review helpful
Battery died and left us stranded twice. Jeep customer service is terrible. It has been in the shop more than on the road in our first six months of ownership. Buyer beware these SUVs have serious reliability issues. For $56k, you can do way better!
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So far so good with the Grand Cherokee 4xe
Rick M, 12/18/2022
2022 Jeep Grand Cherokee 4xe Summit 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
9 of 12 people found this review helpful
Other than it taking 11 months since I ordered the Grand Cherokee 4xe, I was finally able to take deliver the first of December. Other than one minor glitch that my Jeep service department was able to rectify quickly, so far the Jeep has been a pleasure to drive. If I have a complaint, it seems to have less storage than previous Grand Cherokees. This is the 5th one I’ve owned and the glove box and center consoles seems to hold less. Perhaps I should be reviewing this again after owning for more than two weeks, but do far I’m happy with it.
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NEVER BUY
Kadhim Al Rubaye, 10/03/2023
2022 Jeep Grand Cherokee 4xe Summit 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
10 of 14 people found this review helpful
Garbage, I currently own to of the line Summit reserve 4xE. Fully loaded. With only 17000 miles on it, I hear all kind of noises inside the care, something is rattling inside the both front doors. Speakers making a weird sound when you have the base on. It has no power to lift off or when you trying to pass someone. Very stiff on bumps even the small ones. It’s only 10 months old, I tried to get rid of it and the value dropped down dramatically from 83k to 50k within 10 months. Literally the Jeep dealership said we can’t buy it from you because no body is interested in it.
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Like riding on a leather sofa!
Mike , 06/17/2023
2022 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
2 of 2 people found this review helpful
This is my fifth grand Cherokee and my first plug-in hybrid"2022" 4xE base model" The ride is so smooth that it will put you to sleep, it is worth every dollar,test drive one and you'll know why. Also a ton of airbags for safety features.
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Love my first Jeep
Steve, 07/27/2023
2022 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
2 of 2 people found this review helpful
I've wanted a Jeep for 12 years. When I learned that this Jeep was a plug in hybrid, I decided this was the one. I decided to buy it because it was advertised as getting 56 mpg. I've had it nearly 3 months now. I do not get 56 mpg. I get closer to 40. That being said, it is the nicest vehicle I've ever owned. I went from an anemic Prius to a Jeep. Now I can actually accelerate uphill. The leather seats feel luxurious and the ground clearance allows me to go in new places. Until a recent software update the media/control touch screen was glitchy. After 3 months I am still discovering small details that turn the car into a joy. an expensive joy, but a joy none the less.
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Problem with Stellantis PHEVs?
C. Coleman, 04/05/2024
2022 Jeep Grand Cherokee 4xe Summit Reserve 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
2 of 2 people found this review helpful
My Jeep Grand Cherokee 4ex stopped operating on 2/15/24 (vehicle reported failure of electric hybrid engine) and was towed to the dealer that evening. The vehicle is 1-year old and has 10,079 miles on the odometer. It was purchased on 11/15/2022 and is still under warranty. The dealer has been working on it for 7+ weeks and cannot figure out the problem. I called Jeep Corporate and have done little to remedy the problem. Likely a problem with Stellantis' PHEVs (as evidenced by an inability to fix the vehicle over 7+ weeks)? That's my best guess. Will Jeep stand behind their product, so far the answer is NO! I recommend staying clear of this vehicle.
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My New Jeep is a LEMON
Julie, 03/10/2025
2022 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
2 of 2 people found this review helpful
I have a 2022 Jeep Grand Cherokee 4Xe that has been nothing but a lemon! There have been about 6 recalls, I've had to drive with no heat, or defrost in winter and once was out of state on a 4 hour trip! I live in SD and this was always with below freezing temps. Even after the defrost recall, I had issues with the heat not working. Recently, they fixed the battery recall and the very next day, the orange wrench comes on and says to fix electrical. Once, the car even quit on me and sometimes, our music won't play. The dealership, Billion Automotive, has been horrible and does nothing about this and tells me they can try to fix it. They admit it's been in the repair shop so much they will let out of my lease, if I pay the fee! I don't want another Jeep and I just want out of my lease, with no further obligations and feel that should be taken care of by Chrysler for all of the times I've suffered with this car. I'm a realtor and a foster mom, so I drive a lot. Apparently, my Jeep didn't qualify for the buy back, maybe because it has 23,000 miles, but they wouldn't tell me the reason.
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Classy Ride
Fritz, 10/03/2022
2022 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
3 of 4 people found this review helpful
Great quality, and very comfortable, meet's all my needs.
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Cheap 4xe
Mike b, 09/24/2023
2022 Jeep Grand Cherokee 4xe Summit Reserve 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
5 of 9 people found this review helpful
I leased a 2022 jeep grand cherokee 4xe. I had it 4 about 7 months and zi have to say I'm not happy at all. Had to replace the steering wheel because the so called leather was coming off. All together 4 recalls had to get done and now my so called leather is coming off on the driver's seat. They are going to fix it but damn 7 months. On the sticker it says NAPPA LEATHER no way this is leather. Doing that in 7 months. Never again
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Supper car missing electric miles
Car nutt, 05/25/2023
updated 05/28/2024
2022 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
2 of 3 people found this review helpful
Battery should provide you with more miles . If you had 50 miles of electric this car would be a home run
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The Summit
Cee, 07/13/2024
2022 Jeep Grand Cherokee 4xe Summit 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
1 of 1 people found this review helpful
I've been pleased with my purchase. The amenities are great: huge sunroof, seat warmers, seat massagers, hybrid with full electric ability, suspension lifts and lowers with button, night vision on dashboard, etc. I work 7 miles from home so I've been able to ride on full electric with no need for gas. I will say though, that the only annoying thing is that a full charge only allows for 26 miles of traveling. It also has charge regenerating ability so it gradually recharges as you drive. It works for me because I work so close to home, so I charge about every other day...and if I dont charge I just go off of gasoline. The other challenge with charging, is that if you use your normal home outlet, it takes like 13hrs to charge from E to Full...that's a long time. I'm still happy with my truck and it's design and style are killer sweet. My only wish would've been for the electric charge to render a higher amount of miles traveled...to at least 50miles.
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Most frustrating vehicle EVER!
Dana, 03/11/2025
2022 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
1 of 1 people found this review helpful
I loved Jeep, especially the Grand Cherokee. Looks good, rides nice with a little bit of luxury. Nothing feels cheap about it. However, this Jeep has been problem after problem with no resolution. Immediately there were recalls that I received, nothing that seemed too significant; the rear view mirror camera had an issue. Simple stuff that wasn’t too serious. Then it started, the U-arm for the steering wheel, the control arm and then the high voltage battery that could combust at any moment. With the battery issue I was warned the battery could explode at any point, so charging was not suggested and parking away from structures and building was advises. There was no fix for this issue for approx. 5 months. Finally, an update came out. That was it, an update! Other issues I’ve had and currently still dealing with, the heater has been an issue since 17k miles. It was fixed for last winter but once again isn’t working this winter at 30k miles. The heater works intermittently, with no understanding of why it works sometimes and not others. I’ve taken it in 4 times and ride with the mechanic foreman and he agreed it was blowing cooler are for being on high heat. I have a thermometer in the vent and watch the temp blow warm air but then rapidly drops from 120 degrees down to 50 degrees. I’ve been in 16 degree weather and had no heat. Absolutely frustrating. The next unresolved issue is the service 4wd light that keeps going on and off. They say it’s a sensor issue but I’d rather not find out that I don’t have 4wd in the middle of a snow storm going up to the mountains and slide off the cliff. The latest light that has come up is a red wrench that says service high voltage battery system. This is post the update for the recall. I currently have a lemon case going with this vehicle and can’t wait to get out from under this Jeep. I was advised to call customer service. Which was literally a daily headache for a month straight. No body would call back when they said they would, I spent hours upon hours on hold, was passed to a dozen different people, and ultimately was rejected that my car was a lemon even though it’s been in multiple times for the same reason, and (at the time) there was no resolution for the recall. I’m really bummed this car is such a problem, again, I loved Jeeps.
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EV Charger System is stop working
Michael, 03/12/2023
2022 Jeep Grand Cherokee 4xe Trailhawk 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
3 of 10 people found this review helpful
Buttery is stop working after 3 weeks.Jeep customer Server is very, very bad .also there’s few technician who can fix this buttery problem . I’m waiting 4 weeks to fix this issue and it’s still is not done.No more Jeep for me
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PHEV is just perfect technology.
Jim, 12/10/2022
2022 Jeep Grand Cherokee 4xe 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
1 of 2 people found this review helpful
We have a Wrangler 4xe and the GC 4xe is even better. Rides and drives like a refined luxury SUV.
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