Used 2014 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A) Consumer Reviews
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A very sad update to "16 Months of Fun and Comfort
BendBob, Bend, OR, 08/19/2015
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
8 of 9 people found this review helpful
I could not see a way to update or edit a previous review. It is with a very sad heart that I must update my previous posting, "16 Months of Fun and Comfort" If you read my previous review you'll see that we LOVED this car. But within weeks of posting that and with many miles already on the car, we began experiencing the same frustrating and dangerous transmission issues as everyone else. We just worked a deal to trade the car back in to the dealership on a used Grand Cherokee. We should NOT have had to do this! We were at the point of having the trans replaced, but after reaching out to a number of people who also got new transmissions installed, nobody felt it was a long term fix. Since our own experience did not begin until nearly 40k miles, there was just no way to have confidence in this car anymore. I cannot recommend strongly enough to avoid this car until ZF comes up with a working transmission. With all the lawsuits piling up now, and after paying a record $105M fine for poor response to such issues, I expect they will drop this model after the next year's production run. Such a shame!!!
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Never Buy this vehicle
Bill, Parkton, NC, 12/23/2015
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
7 of 8 people found this review helpful
Very thankful for good consumer biased Lemon Law. This vehicle went back to Jeep for Lemon Law. Total ownership was just over 1 year. It was mostly in the shop for 5 months. Another month or two for Lemon Law to flow through. We had a 6 cylinder Trailhawk. Options for Edmunds were not available. It took multiple times in the shop to figure out the driver rear knuckle was machined wrong from the factory. The dash was removed a few times before the entire HVAC was replaced. The defective HVAC would cause a vibration/droning intermittently. The final straw was an intermittent cooling system leak. Dealer acknowledged there was a problem. They were unable replicate at the dealer. It would leak at odd times. The transmission was never correct. The Jeep 9spd was almost like driving a Nissan CVT. Rear cargo storage was less than expected. The wheels for the moonroof cover would constantly rattle while on the road. Infotainment system worked great. Satellite radio would cutout in the city. Front seats were comfortable. Navigation worked ok. Not as good as Google Maps on a smartphone.
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2014 Jeep Cherokee for sale near you
3 of 49 listings
- Limited 4dr SUVMSRP: $14,347In-stock online
- Latitude 4dr SUVMSRP: $7,990In-stock online
- Trailhawk 4dr SUVMSRP: $9,896In-stock online
See all 49 listings
Tall Wagon With Jeep MoJo - Hot
brucebolen1, Bend, OR, 02/20/2014
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
9 of 11 people found this review helpful
4x4 Trailhawk V-6 has excitement and passion. Owned many SUVs like Tahoes, X5, ML and original 87 Cherokee. Drives like a luxury vehicle, refined, comfortable, fast, powerful. Interior design, materials, fit and finish and seat design first rate (better than Grand Cherokee). Interface screen, nav and controls (with backup) is very intuitive and the best in the business. Love exterior and interior style including front end. Blacked-out trim on a white Trailhawk with black hood trim is awesome. Passing power is totally appropriate for the situation with partial-throttle downshifts (9-speed does not mind skipping a gear). Low RPM at any speed. Uses regular 87 octane gas.
I hate this car!
jenjane11, Douglasville, GA, 05/17/2014
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
18 of 25 people found this review helpful
I was so excited to get a new Jeep Cherokee Trailhawk. I have been a Jeep owner for the past 14 years. I dislike the hard shifting in the lower gears. It has been in the dealer 3 times now with 4000 miles. The first time was due to a clunking noise when shifting - I was told there was nothing wrong. 2nd time for an oil leak. Now it has been in the garage for 2 days due to a transmission fluid leak. It was barely drivable- stuttering at every accererlation in low gears. Ridiculous!
Power Transfer Unit Problems
NY_Girl, 01/22/2015
Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
5 of 6 people found this review helpful
Bought a 2014 Trailhawk at the end of the year. We are now at less than 7000 miles on it and the Power Transfer Unit is toast. Back to the dealership and they expect to have it a week. Prior to this issue, I had no major complaints. Beast in the snow and not bad on gas. The interior makes you feel like you are in a much more expensive vehicle. The heated steering wheel gets a little too warm and wish there was a little more headroom...minor issues until the PTU problems. Dealership said we were not the first ones to have this problem. Little consolation though. Hope Jeep figures it out!