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Used 2014 Jeep Cherokee Consumer Reviews

3.1 out of 5 stars
128 reviews

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3.88 out of 5 stars

Put the 3.6 not 3.2 liter engine in this!

buffalotom, 02/22/2014
2014 Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
19 of 60 people found this review helpful

Great great great car, I was so happy to see this come out, excellent all way around and the off road features are unsurpassed.

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2.5 out of 5 stars

I HATE JEEP CHRYSLER!!!!

kmontijo, 06/27/2014
2014 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
9 of 31 people found this review helpful

WORST, MOST HORRIFIC experience I've ever had! bought a new 2014 jeep Cherokee on 3/25 to have it in service 2x already cuz the engine is grinding &screeching when we accelerate, the trans knocks, & there is a clicking noise coming from behind the dash every time we shift. take the car to be looked at, told there is nothing wrong w/ the car (are you kidding me!?). have the same problems w/ the engine & back again on 5/17, have a tech acknowledge there is a problem w/ the engine, have the car in service for over a month waiting for this factory rep that came on 6/23, test drove the car, & said, "yes, this is normal. This is a new engine & its supposed to do that" (again, ARE YOU KIDDING ME!)

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4 out of 5 stars

I normally buy Fords

modeladriver, 08/24/2014
updated 09/14/2020
2014 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
1 of 2 people found this review helpful

After test driving almost every Ford SUV my back was killing me. This car stopped the pain on the test drive. I have read about the programming problem on the early 2014s. Mine is August 2013 but have had not a bit of trouble. Sometimes the tranny thinks too much when deciding gears but most of the time it is smooth. A pure joy on a long trip and I can drive for hours. The interior is well crafted and the car looks more expensive than it was. I have the six cylinder and get a hard 32 mpg on the highway with 27 around town. I will achieve 110 mph rather quickly. You never get to the ninth gear. I am glad I bought it. Update - two years later. The car has smoothed out considerably and is performing nicely. It is a keeper. 3 years later... I would have bought the Outback. Four year update: The car has never failed me and runs good. Looks good. Still do not like the transmission but learning that all nine speeds do this. Wife loves the car. Over four years and still have the transmission issue. It slips then it doesn't. It has more road noise then my Ram or Chrysler 300. Still better than any GM car I ever owned. Never failed and drives great. Still rather have the Outback. We are working on the sixth year. The transmission got worse to the point we were shopping to get rid of it. Chrysler [FCA] issued a recall before we did for only the 2014 models to fix the clutch that was forcing the car into neutral on the highways. The mechanic told me it would fix our age old problem. It did! The car seems to be geared lowered but the slipping has stopped. I used some of the $30k I saved and bought tires and that removed the road noise. We won this round! Fast forward 2019. Transmission slipping. FCA recalled just our year and they worked on it in August. It seemed to gear the car down but the slipping stopped. Due to this we chose not to rent a car for the NE trip but drive this . We drove 3900 from Georgia to Maine and back. On the way the transmission started slipping in West Virginia when we hit the mountains. It slipped the whole trip with a little rough motor action in NY. It made it back but six years of this crap was enough. I traded it for a Highlander. The engine was a 6 cyl not a 4cyl. Aug 2019 we drove to New England (3750 miles) after FCA uploaded another fix on the transmission. It seemed geared down more and the hard shifting stopped. We got to West Virginia and it started again and continued through Maine and back. With less than 100k miles we traded it in. We were tired Boss.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4.75 out of 5 stars

VW bug to a jeep

sk_jo11, 09/17/2014
2014 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
1 of 2 people found this review helpful

Most amazing car!!! I cannot convey to you how amazing this car is. It is perfect for everything. I use it driving to work and get 28-30 to the gallon on mixed roads with hills. 24-26 In town. And up to 36 on the highway but usually 32 on a trip. Millions of features and you can customize your dash. Tons of room. most comfortable seats since my 1991 chrysler new yorker. I am telling you this is SO worth it. The remote start and heated seats in cold weather is the best. Heated cloth seats was the best invention ever!!! Yes brand new so there will be problems. Not only brand new car but brand new model. My fog light sticks on, but dealer will fix it. I love this car it is the best investment.

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3 out of 5 stars

I wanted to like it a lot more than I did

Jeff C, 06/05/2017
2014 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
1 of 2 people found this review helpful

I turned in our 2014 Jeep Cherokee 4x4 Latitude V6 at the end of a 3-year lease. Except for the transmission that seemed to want to scare us on a regular basis, this was a solid vehicle. But unfortunately that was a HUGE if, as the unpredictability of the transmission from a stop made it solidly unsafe. Cons: unpredictable transmission that felt like it slipped into first gear. Multiple flashes and trips to the dealer yielded 'no problems'. Oddly, one trip for an oil change fixed the problem, until they did the next repair and it went back to slipping. The 4-5 recalls didn't help, although all were covered at no cost to me. The tires wore out after only 18,000 miles. Wow. The cruise control worked fine on the flats, but in the hills it would wait until 4-5 mph down from the set speed before kicking in, and there was zero control going downhill. The transmission Sport setting turned off the DSC (stability control). Why? Did they think we're running the Jeep on a track? I used Sport in traffic and on hills to make the reluctant transmission more responsive. We also experienced a few nagging buzzes/rattles that the dealer couldn't find. I couldn't help but hit the phone activate button the steering wheel at least once a trip while making a turn. Pros: Beautiful, well thought-out interior. Excellent controls (other than the phone button location). Plenty of room. We loved the hidden storage under the passenger seat. We never got stuck, even in nasty ice & snow. Blizzaks definitely helped. The cabin heat worked well and kept the windshield clear. The sound system was well-balanced. Plenty of power with the V6. I just wish they'd paired it with a standard 6-speed auto.

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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