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Used 2014 Jeep Cherokee Consumer Reviews

3.1 out of 5 stars
128 reviews

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5 out of 5 stars

Consider putting one of these in your driveway

George, 02/01/2016
updated 08/02/2017
2014 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
1 of 1 people found this review helpful

Purchased a low mileage 6 cylinder Trailhawk with all the bells and whistles. We are extremely happy with this vehicle. Ride,fit, finish with attention to detail are impressive. Very comfortable all around. Storage behind the seats is a bit cramped. We have owned (currently) several mid level Mercedes products as well as Infiniti, Acura, BMW, Range Rover, (and Jeep). Not as luxurious as an Range Rover but detail finish is pretty close, impressive ride and quiet with off-road ability, and less operating cost. Interior seems more durable than BMW. Front is a bit odd style wise no more so than Lexus or Audi gaping mouth style but outstanding cars just the same. We have had zero transmission problems but this had been addressed by the previous owner. I would have been upset if I had just purchased new and had to get to the dealer several times to correct problems. Tires are starting to get noisy at 48k miles but still look like they will last for another 25. No significant interior wear, no significant squeaks or rattles. Most of our MB and Infiniti service experiences were positive not as much for jeep. Most of the Japanese brands we had problems were unsolveable transmission related and ALL should have had recalls but the press seems to ignore customer complaints. At least The JEEP brand addresses and corrects problems in an open manner. They should build an SRT model. already have driven 30k + miles with zero issues and has been our primary vehicle.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love My Jeep!

Kat, 03/05/2016
2014 Jeep Cherokee Sport 4dr SUV 4WD (2.4L 4cyl 9A)
1 of 1 people found this review helpful

Currently at 14k miles no major issues. Transmission takes awhile to break in and can still be a bit jerry but nothing big, the software updates helped. I only have the 4x4 with active drive I but this little jeep tames the trails like nothing! Took it up a terrible 5 mile dirt trail to a cabin through mud, snow and ice and was scared wouldn't make it up the mountain but it sure did! No loss of traction or control and plenty of clearance. I was amazed. Putting into manual definitely helps and is a great feature along with snow mode. No chains needed and I just have the stock all season Le 2 tires. City driving is good but sometimes sluggish on acceleration with the little 4 cylinder but hugs the road and fun to drive. Big enough for me, the 3 kids and the dogs. Comfortable and stylish. Love it and am definitely a loyal jeep patron!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Best Vehicle I've ever owned

Chris Richter, 03/10/2016
2014 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
1 of 1 people found this review helpful

Wow after reading all the bad reviews of this vehicle I guess the stars and planets all lined up when ours was built. Our V6 Trailhawk is a early build model Dec 2013. The only issues we've had was a water pump that squealed and a sunroof rattle. Both were fixed under warranty. I've had all the transmission updates done. It shifts very smooth. Yes there are few recalls which is not surprising being that's it's a new model first year build. Other than that it's been very reliable. I have over 40k miles, taken it off road several times. I participated in two Jeep Jamborees. I pushed it really hard. It came through totally unscathed. I'm really impressed with the versatility of this vehicle. It can tow 4500 lbs, great comfort, latest technology, and excellent off road capability. It's possible that many of the negative reviews on here are a vocal crowd that have had bad luck with their vehicles. Hopefully most other owners have had better luck and do not participate in writing reviews. Of course if I had all the issues that others had on here I would be just as vocal and extremely unhappy with my vehicle. I just hope ours is not a fluke.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Pretty nice!!!

Sally, 10/10/2016
2014 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
1 of 1 people found this review helpful

Only thing I dont like is the poor acceleration. But I get 29-33mpg average

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
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2 out of 5 stars

The J in Jeep is for junk

Honesty, 02/03/2019
2014 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
1 of 1 people found this review helpful

Don't buy the extended warranty I have the premier and I am now working and taking the bus because of the fine print you don't take time to read and the service at two dealerships for the past year that I've had this car have been the worst I've ever had to deal with. The bad part about all this, is that my bank says they'll refinance me but I owe that one and nobody wants to give me basically anything for it as a trade in. LOL right now it needs a valve or cylinder they said when I first got it I told him something was wrong with it but it went through one year and through the other. I don't have a checking debit card so getting a car rental that's part of warranty is that the window it's a nice looking car from the outside and a distance, but an American made car I now regret selling my little Rav4 Toyota two-door Sports I had it was nothing wrong with it I just didn't want to have to cars with two insurance. That car never gave me any trouble. But now look at me walking 65 years old and having to walk the catch the bus and that's a nightmare you got a bunch of people bath on disability screaming at each other but until the druggies Etc. This car Jeep Cherokee latitude has given me nothing but attitude.! I can honestly say that I've had Clunkers for sure why that didn't give me so much trouble as this one and that better service. FYI car has a hundred thousand mile warranty it's because the company knows it has issues and then you have to stand in line and wait for them to just look at it at least 5 days plus it comes back with parts missing if you're not careful I suggest you take pictures before and after. LOL I've always had Nissan or Toyota and never had any issues other than I trade them in for are you a model. I was supposed to get a frontier but it was sold the day before I went to get it and the salesman waited to tell me when I got there. He told me jeep was not an American made car. I don't recommend it unless you are married to a mechanic or related to one that can work on it because the dealerships are the worst I'm just talkin about here in San Antonio Texas. Good luck by 1 you're not worth it by a Mercedes we're going to BMW you won't have the trouble and it's worth it quality cars

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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