Used 2014 Jeep Cherokee Consumer Reviews
Big disappointment
Bought the 2014 jeep latitude for my daughter , thinking it would be a safe car... Boy was I wrong! It has been serviced 3 times already for transmission issues... It won't accelerate.. Shifting very hard.. Can't find the right gear half the time... It rides great on highway if you can get on highway without getting killed .. If that's not bad enough we now get a gas smell throughout the car after filling the tank... And they say they can't find anything wrong... DO Not buy this car...
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
car unsafe
I was so excited when I bought my 6cylinder 2014 Cherokee new. It had alot of features for a great price and we already had a grand Cherokee we were very happy with. It turned out to be the worst car I have ever driven. The transmission wasn't a problem during initial test drive but started to act up soon after the purchase. I found myself taking different roads to work because I feared it wouldn't pull out when I needed it to. Also had a bad vibration or wobble in front end. After numerous visits to dealership they said hopefully a service engine light would come on and maybe then they could help me. About 3 weeks later the transmission failed completely while driving! Thank god I wasn't on a highway or I could have been killed. Tow truck driver had trouble even getting it on truck because it wouldn't go into neutral. That was it for me. Chrysler finally approved new transmission control module but too little too late for me. I looked into lemon law but was told it could take months to go thru the process and I needed a car to drive. Had part replaced and drove to a non jeep dealership the next day and got rid of it...and lost $10000 from what they would give me for trade verses what I had paid for it only 1 year earlier. My husband and I felt our family's safety was obviously most important. Stay away from this vehicle. Chrysler needs to do something because it is unsafe to be on the road.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- Latitude 4dr SUVMSRP: $6,9997 mi away
- Limited 4dr SUVMSRP: $9,60820 mi away
- Latitude 4dr SUVMSRP: N/A16 mi away
A very sad update to "16 Months of Fun and Comfort
I could not see a way to update or edit a previous review. It is with a very sad heart that I must update my previous posting, "16 Months of Fun and Comfort" If you read my previous review you'll see that we LOVED this car. But within weeks of posting that and with many miles already on the car, we began experiencing the same frustrating and dangerous transmission issues as everyone else. We just worked a deal to trade the car back in to the dealership on a used Grand Cherokee. We should NOT have had to do this! We were at the point of having the trans replaced, but after reaching out to a number of people who also got new transmissions installed, nobody felt it was a long term fix. Since our own experience did not begin until nearly 40k miles, there was just no way to have confidence in this car anymore. I cannot recommend strongly enough to avoid this car until ZF comes up with a working transmission. With all the lawsuits piling up now, and after paying a record $105M fine for poor response to such issues, I expect they will drop this model after the next year's production run. Such a shame!!!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
EXCEEDS EXPECTATIONS
This is the best vehicle I have ever purchased! It performs like a sedan in terms of quiet ride, smooth ride, easy to park and move; yet has fold-down flat cargo capacity that is huge!!!!! I can haul so much and yet, when I need to travel on a trip, I have enough cargo room for suit cases. I highly recommend this awesome vehicle!!!!!!!!!!!!!!!!!!!!!!!!! From Wisconsin and I do not have a 4 wheel drive version, I have a front wheel drive version and it's great in the snow too!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Dogs can open the windows while driving!
It seems when I go to accelerate, my Jeep Cherokee Latitude hesitates. This can be frightening when you are expecting the vehicle to go and it doesn't. My other suggestions would be to change the front window opening mechanism because if my dogs are in the front seat and the air is on, they can step on the window button and open them. If I lock the windows, then I can't open them for the dogs to stick their heads out when I want them to be able to do that. When the window is partly down, there is no way to keep them from opening them all the way. I had a Jeep Liberty and those window controls were dog proof and much better. The other suggestion is to move the voice controls from the steering wheel location. My husband continually hits that button on accident and has to say cancel. The best feature is the remote start, heated seats and steering wheel, but you can get that on other vehicles.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value












