Used 2014 Jeep Cherokee Consumer Reviews
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Love this cherokee
my wife & I wasn't fans of the front end design but all it took was a test drive to forget about that! it stickered $31,380 minus the rebate you CAN NOT go wrong it had the features we wanted & nothing we didn't. we traded our loaded challenger rallye sst and it beats that car in comfort and drivability alone! the dealership was 102 miles away we got 31 mpg, storage space is everywhere, the manual passenger seat is comfortable, the upgraded Uconnect 8.4a is user friendly not to mention the electronic dash, the gas gauge :( cant tell if its at 3/4 or 1/4 tank. BUT we've only had it 2 days and 3x's its had trouble starting not for sure why only got 165 miles on it. didn't like NO CD player.
basically a nice car but some maddening quirks
First, I have the Trailhawk with the Pentastar V6--this site won't let me enter that model--not the 4 cylinder. I like the car so far; it drives and handles well, I get up to 30 mpg on the highway (but much less than 20 mpg in the city), the visibility is fine except for the very thick front window posts, and the safety features are fine. The backup camera has the best implementation of any backup camera I have seen. It seems very capable offroad, but I dislike that you can only choose among different 4WD programs instead of choosing how you want the 4WD to work myself. But it has some weird quirks that are really irritating, and the lack of cargo space--a victim of its exterior design--is a bit bothersome. The ground clearance is inadequate but it's competitors are worse--or at least not better. Now i've owned the vehicle for 20 months or so and still like it a lot but all the quirks mentioned above do bother me a bit. Also the emergency flasher button is placed so that whenever you use the UConnect touch screen you accidentally activate it. And to open the gas cap you have to open the door and get out of the car to see and press the button. But still I am pleased with the vehicle and enjoy driving it. Now it's three years, and really I don't have anything to add. All the good is still good, the cargo space and ground clearance still are inadequate (interesting that the newly redesigned Jeep Compass, supposedly smaller, has more cargo volume, but a smaller gas tank, which is a deal breaker for me). The update from UConnect was a disaster. All my saved items--radio stations, waypoints, etc.--were deleted; the car wouldn't even run at first after the update, and the guidance voice for the nav system went from being crisp and clear to much less understandable, I suspect in the interests of "feminizing" or even "humanizing" the voice. Bad, bad, bad,
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- Limited 4dr SUVMSRP: $8,98844 mi away
- Limited 4dr SUVMSRP: $9,99945 mi away
- Latitude 4dr SUVMSRP: $5,79945 mi away
Beware of this Car
Could not keep it on the road. The Transmission is horrible and breaks down every week. New Transmission put in at 26,000Miles and kept having same issues with the vehicle. Slamming into gear, slow acceleration. Terrible Vehicle, worst vehicle I have ever owned. Also head lights only show forward range, not peripheral meaning, if you are on a dark country road or a road without many lights on it, you cannot see where you are turning in to. So you can turn into a ditch if the road or driveway does not have an attached curb on the sides.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
16 Months of Fun and Comfort and then DISASTER
With nearly 40,000 miles on the clock and a wide range of road experiences behind us now, we LOVE this car! Our jeep turns heads with its great looks and fits into any parking lot next to Mercedes or Lexus models. However, the knowing looks of other owners betrays that they are aware our Jeep is much more capable. The all wheel drive system seems seamless as we negotiate icy, twisty roads, deep sand or even deep snow. We continue to rack up carefree miles and truly enjoy our ownership experience. The few times we have needed Jeep support it has been there in first class style. We look forward to many more years of this love affair exploring the country. Well, that was then.UPDATE: We have since had the unhappy experience of tens of thousands of other owners who have had the complete transmission fail leave them stranded in dangerous spots. This happened to us a total of 5 times! We knew we were in real trouble when the Arbitrator was in the dealership trying to resolve the dispute with other owners on our last 2 visits to the service department. And I must say we felt lucky in our dealership experience; at least they were open and honest about the issue and as helpful as they could be. I have read and heard numerous reports of others being nearly completely abandoned by their dealer, who just took a hard line "tough s*%t" attitude with them. But, Jeep controls the repair process and it is long, tedious and will repeatedly put you in harms way. The last time we got stuck with a dead transmission was in the middle of a busy highway. Very Very scary situation. The transmission fail issue on this car HAS NOT BEEN FIXED. Many many people have opted for full trans replacement, but I have not heard a single one have confidence that this was truly a long term fix. More like they are just waiting for the new trans to start having the same fail. Face it, you buy a Jeep brand product in the expectation of at least occasionally taking it to a remote location. Otherwise you would settle for a different brand. With the prospect of complete transmission failure this becomes a serious risk if you are 50 or 100 miles from nearest help. Not acceptable. We wound up having to trade this in on a lightly used Grand Cherokee Overland. This was not an ideal solution by any means, but got us out of this dangerous vehicle in the best way we could.
- Performance
- Interior
- Comfort
- Reliability
- Value
OMG NO!
The first week we got it, the engine shut off while we were driving. We had it towed to Chrysler and they said it was fine there was nothing wrong. Now fast forward I was driving and (this all happens out of the blue.) Anyways i was driving going to turn and the engine shuts off I almost get hit luckily the person behind was able to stop. So now I'm stuck, I end up putting the jeep Cherokee in park and turning off I sat in the street for maybe ten minutes. Started it up it started shaking really bad the engine light was, the parking light was on, I start driving it again, won't go over 30mp it shuts off again and I only went maybe 2 miles and I almost got hit again. I get it start again now it jerking and shaking like crazy won't go over 20 won't shift. I had to go up some hill it had some issues but I'm trying my hardest to get this this thing home once I get past some stop signs it won't go over 15mp I get it home. I get a hold of the guy we got it from we says bring it down it the am so now it's morning. I go and start it up everything's fine right. Nope I go to back up it dies, then starts up I go to drive to get to the end of the street then it starts jerking back at forth and dies.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value