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Used 2018 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A) Consumer Reviews

4.0 out of 5 stars
15 reviews

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3 out of 5 stars

No frills, quiet ride, power window issue<350mi

DANNE Baker, Underwood, IN, 07/16/2018
Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
51 of 53 people found this review helpful

I purchased the Pilot Ex-L new. Less than thrilled for the price paid. Day 1, I Noticed the windows rolled down and up more slowly than my previously driven 10 yr old Camry. Also, the windows make a hideous, squalling noise on rolling up. I have Less than 300 miles and already requires a service visit to lubricate window motor and bearings of some type. When researchibg online I found this is an ongoing problem on older Honda vehicles, also. One would expect quality control to have corrected this issue in a $40k plus vehicle. The Dealer seemed Irritated to have to schedule service when realizing vehicle was not purchased from their location. I do love the amount of space, cubbies, cup holders, etc the vehicle offers. However, fit and finish is lacking. I detest the infotainment ctr...not user friendly, nor does it link well with Android phone systems. Very likely, I Will trade this one sooner than later for a different SUV....a Highlander, Lexus, Acura, Infinity, GMC, Chevy, etc.

Safety
3 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
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2 out of 5 stars

The thumper

Thomas Blatt, Huntington, WV, 04/29/2018
updated 05/11/2020
Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
52 of 60 people found this review helpful

There’s a very noticeable “thump” in the right rear every time I hit the slightest bump in the road. I can not imagine Honda putting a nice vehicle out with this annoying thump, thump, thump. And even worse, the service department will not even drive it to check it out. This my last Honda!!! I traded this piece of junk on Sept 8th 2018.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

New 2018 Pilot EX-L AWD Owner

James Deitrick, Belhaven, NC, 09/21/2018
Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
13 of 14 people found this review helpful

I have only had the car for three weeks and have 1000 miles on it. Overall, I like the car. It looks great inside and out. The seats are very roomy and comfortable. We like the fact that it has Apple Carplay so you can display your GPS from your Iphone on the information screen w/o spending an additional $1000 for a NAV system. The engine seems "peppy" enough. There seems to be more road noise than with some other mid-sized SUVs we test drove and we do have a small "rattle" in the back somewhere that we cannot identify. The mileage readout shows much higher mileage than you are actually getting (as much as 2.7 mpg higher than actual). The three row seating is nice. The third row is very comfortable once you are in there; however, getting in and especially out is for kids or young adults!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

EX-L. 2018: AWD

Fern, Myrtle Beach, SC, 10/22/2018
Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
7 of 8 people found this review helpful

The car can be a little noise on some pavements. I replaced my 2001 ACURA MDX with the ex-l in May of this year. Due to the back to back hurricanes, I took two 1500. Miles round trip from South Carolina to Florida. Mileage on highway averaged 29 MPH. Roomy, can carry up to 8 people. I don’t have the sensors that’s optional. And I added the rails and luggage rack. With serious radio, after 3 months you have the option to continue with cost.. I LOVE DRIVING MY SUV. I acquired my SUV in May of 2018

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Will Never Purchase Another Honda

AJ, Shingle Springs, CA, 10/08/2019
Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
9 of 11 people found this review helpful

Let's start with Mechanical. Transmission is garbage. 3 second delay every day when I shift from park to drive or reverse. I have to sit there and hope it decides it's going to actually work. Also transmission will not brake car on declines. I live in the mountains. The transmission should brake the car when downshifted, but it won't it will just gain speed until I'm forced to brake. Unacceptable. The road noise is unbearable. I'm an audiophile. I checked the dB level in the car for road noise and it was 80- louder than a vacuum cleaner. It's so loud that the stereo is not heard at highway speed unless it's cranked way up. Suspension sounds like someone is beating a bass drum at the slightest of bumps. The stereo is so bad that there's a class action law suit against Honda. It's literally worthless and worse than 1986 Chevy Celebrity I learned to drive on. I can't believe anyone likes this car. Clearly the 5 star reviews are from people who have never driven a well designed and manufactured vehicle.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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