Used 2016 Honda Pilot Consumer Reviews
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Cylinder Problem
A Petrs, 04/04/2018
2016 Honda Pilot LX 4dr SUV AWD (3.5L 6cyl 6A)
5 of 5 people found this review helpful
After 40K miles the cylinders are shot, no warranty, no help from the dealership for the $1500 repair. I have never owned a car where major engine work was needed in the first 2 years of ownership. Don't buy the Honda Pilot..engine is the worst.
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Seemed like a good idea
RobH, 11/03/2017
2016 Honda Pilot Touring 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
5 of 5 people found this review helpful
LA little over a year ago we sought to replace our 2007 Toyota Sequoia. With three growing children, we needed a larger SUV and wanted something more fuel efficient than the Sequoia. The 2016 Pilot seemed like a great choice with a fair amount of cargo space and really cool features. Thought we were lucky when we were one of the first to own the new Pilot in July 2015 but turns out we were not so lucky after all. The good: Technology galore: state of the art transmission that shuts off at stop lights to save fuel, side mirror camera, back up camera, adaptive cruise control, lane departure warnings, accident collision assistance, multiple USB connections, memory seats (I’m 6’4” and my wife is 5’4”)and a touch screen radio with XM radio that has memory and allows me to pause and replay songs. Oh, and whenever I change the channel, it brings me to the beginning of a song currently being played so I don’t have that feeling of “darn, just missed it!”. Fantastic highway gas millage with up to 36 mpg on a 120 mile drive into the Poconos and finally, very easy access to the third row for my 8 year old. The bad: Second row space was not as roomy as I thought and my 6’ teenage son constantly put his knees in the backs of the driver or passenger. Lane departure is flat out annoying with the wheel shake while taking a turn a little tight (sorry, I am an aggressive driver). Fuel door wasn’t flush to the body of the vehicle. Fingerprints all over the radio screen. Adaptive cruise control SLAMS on the breaks when it is not necessary and when driving on a winding road and there is an approaching vehicle on the other said of the road, the Pilot detects that we might have a head on collision. Idle stop did not always work and sometime heisted when starting back up at stop lights. The ugly: My wife HATED this vehicle. Too much technology for her and every so often the radio sound “flickers” and the only remedy is to shut the car off completely and restart (terribly annoying). We even had a couple of occasions when the radio/nav screen was completely blank/off. So while the technology seemed exciting, it needs work. Should have known better to buy a new model. Guess we just expected more from Honda. The result: A year later we traded the Pilot in at a loss for a used 2015 Sequoia Limited which I should have done in the first place. Would have saved me $7K but that is how much we disliked the Pilot. Seeing the transmission problems so many people had, glad we took the loss and moved on. It is a shame because we pretty much owned at least one Honda since 1996. That streak came to an end 20 years later and not sure if/when Honda will be our choice again.
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2016 Honda Pilot for sale near you
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Little scared to drive
P.P., 12/18/2016
2016 Honda Pilot Elite 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
5 of 5 people found this review helpful
I love Hondas. Have had a few. Was excited to purchase the 2016 Honda Pilot. We have had the Honda for 1 year and 2 months..it has approximately 19thousand miles. Unfortunately, as the time increases things are starting to break. The passenger windows have had problems going back up...once down it may take several minutes to get the windows to roll up. The dealership is going to replace some parts and hope this will allow them to work again. The second row Passenger seat broke and was unable to move forward or back..the dealership fixed and I hope the other seats do not have problems. The biggest problem is the transmission. The engine started to make a chirping noise about 2 weeks ago when shifting into 4th gear or when you got to about 10/15 miles. I took it in to find out that it is unable to drive and will take 2 weeks to repair because it needs a new transmission. I find it a little scary after researching on the web that this is a common problem. I contacted the dealership where I purchased the car to express my concern. They suggested I call Honda directly. I have done this and now have a case file and they are to contact me tomorrow. With 3 kids and reading a lot of reviews of transmission problems and brake problems will admit am a little scared to drive once they fix. How do I know that this will not happen again or something else? I can't get over the fact that it has only 19 thousand miles and only about a year old. My husband is ready to trade the car in and call it a loss. Recommend doing a bunch of research before purchasing this type vehicle.
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Luxury Family SUV
Angela, 08/07/2016
2016 Honda Pilot EX 4dr SUV (3.5L 6cyl 6A)
5 of 5 people found this review helpful
This car is a great compromise for the big family that doesn't want to go "minivan". My 7&10 yo kids love the 3rd row & can get in/out without assistance. 3rd row access for adults is not terrible for the smaller physically fit, but more challenging for the larger or not so athletic (like getting into the back of a 2 door coupe). But once you're there leg room & comfort aren't bad for a 3rd row. If wanting to seat adults in 3rd row, I still suggest minivan with 2nd row captains chairs. Also, since the 2nd row does not offer captains chairs or removable center seat (unless you go Elite trim $$$) it's a bench with a 60:40 split. So if you put 1 car seat in 2nd row, you can access the 3rd on the opposite side. If you put 2 car seats in 2nd row, you can't even get to the 3rd row because you can't fold the seat forward with a car seat on it. So just keep that in mind if you have lots of littles. My 2 are just using the 3rd row, leaving the 2nd for guests. & they have folded the 2nd flat & use it for a foot rest or game surface (cards, battleship) for trips. My kids are happy to have AC vents & controls in the 2nd row, but have been complaining of low air flow in 3rd row vents. I have to crank it on extreme High to get any air into those way back vents. But it has been 100F this month so may just be a summer thing. Overall we absolutely love our Pilot EX. And our insurance rate went down with all the safety specs, despite the hefty purchase price! A very welcome surprise 👍🏻
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Entertainment user interface and transmission
Paul Pelleiter, 02/09/2016
2016 Honda Pilot Touring 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
5 of 5 people found this review helpful
I've owned 10 Honda/Acura cars. I am very loyal to the brand because dependability is important to me and so far my experience with Honda has been fantastic. I've pretty much done only scheduled maintenance in over a million miles of driving collectively on all my Honda cars. Honda and Acuras have always been very smooth and have a feeling of 'harmony." That is, everything works together well to provide an excellent driving experience. However, I am seriously considering another brand for my next car for two main reasons. First, the interface for the entertainment system is junk. It is unusable by the driver while driving. Try manipulating a touch screen, the is not always responsive, while staying in your lane or being on a rough road. it's impossible. Also, the voice command is garbage. It almost never works. It does not understand what is said. I've even had it ask me to choose the number of a song. I choose the number - it plays that number - but it is a different song than the one displayed. I can only guess that the system has incorrectly indexed the iPod songs. The multi-controller wheel in the previous generation Pilot is a dramatically better interface. Having a cool looking all touch interface means nothing if it is unusable. The second issue is the 9 speed transmission. One day it can be excellent the next day it is horrible. The shifts can be all wrong making it impossible to drive smoothly, especially around town in stop and go traffic. The transmission surges when applying the brakes. It is very disconcerting to have the car speed up when you step on the brakes. This happens because the transmission often downshift and accelerates the car, or up-shifts and reduces transmission braking when you step on the brakes. It's hard to believe Honda actually drove this transmission and used these radio controls before increasing the car. If they did, they must have known of these issues yet released the car anyway. My faith in Honda engineering is severely shaken. The new Hyundai's are starting to look appealing.
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