Used 2016 Honda Pilot Consumer Reviews
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Great SUV for the money
Pros: Very quiet, smooth riding, handles good for an SUV, high quality interior, fit and finish, loads of interior room, excellent sound system, lots of safety features, can surf the web and watch Youtube videos. Cons: Hondalink doesn't work more often than not, bluetooth drops out occasionally, Wi-fi doesn't always connect to phone (tethering), gas cap cover doesn't fit correctly, no dual exhaust tips, 9 speed transmission acts hesitatingly at low speeds and when downshifting going downhill. Overall, this car is expensive (Elite model), but you get more for your money than most other SUV's. This SUV is actually fun to drive like most Honda's are. It is very quiet and smooth riding on smooth roads. Rough roads, not so much. It is actually quieter than my Mercedes. No car is perfect but this one comes pretty close. I love this car.
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Test Drive... the Radio - Don't purchase '16 Pilot
Gripe review. This $40K vehicle is not what the quality or integrity I thought I was getting. I have only purchased Honda's for the past 25 years and am sad to say this is my last. Everything about the car was what we expected except that we never used the radio when we test drove it. Once we literally pulled it off the lot and started to listen to the FM stereo we noticed it had an issue. The sound quality was poor. It's volume would go up and down on its own and sounded muffled. I brought it to dealer and make the long story short it's a known defect with my dealer and AHC. BTW - currently there is NO FIX and no ETA. For more details see the following link from Piloteers: http://www.piloteers.org/forums/114-2016-third-generation-pilot/83922-fm-radio-sound-quality-problem.html Here's my question that Honda cannot answer. If this vehicle has all these safety features (Sensing) how can I trust that it even works when I need it when they can't make a basic FM radio?
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- EX-L 4dr SUV w/Rear Entertainment SystemMSRP: $19,9989 mi away
- EX-L 4dr SUVMSRP: $15,99518 mi away
- EX-L 4dr SUV w/NavigationMSRP: $17,5759 mi away
Engine Temperature problem/Faulty Radiator's
Hi All, I have brought this vehicle in Mar 2016 and not event completed 3-months. I had the following problems with vehicle. 1. After stopping while going forward- clunk or sound of something loses- weard sound. 2. My office commute is 5-miles/day- within 5-miles yesterday i got this alert Engine temperature hot 3. Acceleration raise automatically when you are stopping in signal. I called Honda care and going to the Dealer today and will update. Update from Honda Customer Care: I complaint on Friday 10 Jun 2016, however i haven't received any response from them and their turn around time in 2-days. I got call on 14 Jun 2016 and its disconnected within 2-rings. I tried called daily 4-5 times and left voice messages no message/call back from them. I got a call on today 20 Jun 2016 after getting my car. Service Update: There was a faulty radiator fixed in my Car by the Honda company and this made mixing of coolant/transmission fluid. Now they told that replaced the radiator and some hoses in my car. I dont expect this after spending 50k in my car from the Honda Company. I hope this review will help you. Thanks,
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Total miss for Moms
I love just about everything about my Pilot. Lots of room on the inside, comfortable, good storage. However, they missed a couple of VERY VERY VERY important features for a busy, distracted mom. 1) The bluetooth is more of a pain than it is worth. You are limited on dialing while driving - I spend lots of time in stop and go traffic, and that is when I make my calls, but I have to use my phone to make the calls, then transferring over is dicey on whether or not it works. 2) The touchscreen is good in theory, but doesn't translate well to driving and trying to use it. 3) The Pilot also does not have volume knob. It may seem like a small detail, but if you hear a funny sound coming from the kids in the back, and you need IMMEDIATE silence, you won't get it with the Pilot. You don't realize how often you need your radio muted, until you drive this car and realize that you have to hit the volume "area", and then get your finger on the TINY mute button, all the while you have a child puking in your back seat. Or you can choose to use the steering wheel control, and hit the down arrow 47 times. Either way, it is a total nuisance. Had I know this before, I would NOT have bought the car. Its THAT important. My husband thought I was being dramatic, then we took the Pilot on a 3 hour trip. At the end, he agreed the entire touch screen was worthless, and the muting is a real problem.
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Horrible transmission problems on 9-speed.
The 2016 Honda Pilot is almost a perfect car except that it has major, major transmission problems that aren't readily evident in just a test drive. We just purchased a 2016 Honda Elite and the transmission really is a mess. It can't find gears correctly, when on a downhill and you brake the car actually speeds up because it upshifts while you are braking, there are head-jerking episodes that are unexplained, when trying to climb hills it downshifts so much that you actually fight the car to try to get it up the hill. We are so disappointed I can't even tell you. We paid $51,000 for this car at a Honda dealer in Northern Virginia and it only has 265 miles on it and my wife refuses to drive it anymore. She was in tears at the dealership and they, so far, have taken no ownership of the problem. By the way, if you think that this is just us then go and look at other reviews on forums for the Pilots on the Internet. It is known that the 9 speed has a real problem. Honda does not seem to be addressing this which is shocking given that it is happening on the 2 highest end models -- Touring and Elite. But I'm getting the feeling that they don't care or don't know how to fix it. With literally just 265 miles on the car we have listed it for sale. We are going to take a major loss on this car and get rid of it right away. I have nothing but the worst feelings about Honda as a company and brand. Do not buy this car. Do not buy this car.
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