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Used 2020 GMC Canyon Consumer Reviews

3.7 out of 5 stars
36 reviews

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We have a limited number of reviews for the 2020 Canyon, so we've included reviews for other years of the Canyon since its last redesign.

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Pros
Cons
5 out of 5 stars

Best Canyon Yet

Tom, 02/13/2019
2019 GMC Canyon All Terrain 4dr Extended Cab 4WD SB w/Cloth (3.6L 6cyl 8A)
33 of 37 people found this review helpful

Sold my 2015 for a 2019 Canyon and very pleased with the improvements. The 8 speed AT shifts much smoother than my 6 speed in the 2015. The ride is also quieter in the 2019. The only suggestion I would give is to equip the All Terrain model with more active safety features.

Safety
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Stay away from the 2020 GMC Canyon

gtp1ok, 09/25/2020
2020 GMC Canyon All Terrain 4dr Crew Cab 4WD SB w/Cloth (3.6L 6cyl 8A)
24 of 27 people found this review helpful

Transmission and electrical issues on my brand new GMC with only 4K miles. GMC and dealer know of the issues but won't do anything to fix. Stay away from this vehicle.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

I really enjoy this truck, but had headaches too

Disappointed in NEPA, 10/02/2019
updated 04/06/2020
2019 GMC Canyon 4dr Extended Cab 4WD SB (3.6L 6cyl 8A)
23 of 26 people found this review helpful

I have had a horrible time with this truck. I got a 2019 GMC Canyon extended cab 4x4 V6 that checked off all the right boxes on paper and looked and drove great during the test ride. Fast forward just three months later and I have transmission issues, grinding vibration sounds from the engine, sounds of liquid sloshing around behind the dash, and a broken AC since mid-August. None of those issues are resolved and we are in October. I brought it in back in August and called to pick it up the same day so they can get the parts. I suffered through August and September in the heat with health issues until they took the truck in. I haven’t had the truck for a couple of weeks now and driving a loaner. The dealer has no ETA and the corporate office does not ever seem to return calls or call back when they promise to call back. This is the worst ownership experience I ever had. If I knew this going in, I would have gave up the features I got with the Canyon for the (supposedly) more reliable Toyota Tacoma. At least I would not be making payments on a broken vehicle. Avoid. 4/3/2020: I am going to update this review. I had very bad luck with a dealership in the NYC area, which I thought would have been good because it was close to my job. They only had two mechanics and their dealership served an entire NYC borough. To make matters worse, my issue happened during the GM strike. Even worse, GM corporate was absolutely uncaring when I called them, they did absolutely nothing for me, except throw me to person to person until I got a head supervisor and by that time (close to two months later in October) she said 'it's fixed and we owe you nothing.' If you have any issues, you can expect that kind of care from GM's dealership and senior corporate management. Since then, I luckily have had no further issues. I installed winter tires in November (Cooper Discoverer M+S 245/75R16 111 S Tires), on 16" black steel wheels. They weren't that great, but for $75 per tire, they were better than stock in deep snow and mud. After the whole fiasco with GM, I decided to upgrade the speakers to something that was better. I installed Focal Integration ISC 165 in the rear and Focal Integration ISC 690 in the front, there was no splicing, with the Metra 72-4572 adapters (plugs right into the truck's wiring harness). The sound is a lot better, but note, it takes a while for the speakers to loosen up for a little more bass response. The bass is nothing to write home about, even after they loosen up. They'd probably shine better with an AMP. The truck got me through the rest of the fall and winter, we are now into Spring. I put on 8K miles since October - no other issues. The truck is doing well, does what it is supposed to, very comfortable. I would recommend the Bose upgrade for this truck as the stock is not great at all. Auto-4WD is a great mode, especially in rain and light snow.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

My first GMC

GeorgiaClay, 02/20/2019
2019 GMC Canyon SLE 4dr Crew Cab 4WD LB (3.6L 6cyl 8A)
23 of 27 people found this review helpful

After driving a Toyota for years and Fords before that I took a chance on a Canyon. Really wanted to like the Toyota but the Tundra was too big and a gas hog and at 6'1" I didn't really fit in the Tacoma (kept hitting my head or knees getting in and out. Also the lack of feature content in the Taco for so much more money was a factor, lack of Apple carplay, power front seats, heated seats (unless you drop some serious coin), heated steering wheel (love it!). Would have like adaptive cruise contol and collision braking but at least I have forward collision warning and lane keeping warning as well as a really good rear view camera and backup assist. Truck drives nicely and is nice and quiet on the highway.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Nice Truck until you buy one

PCOIP, 10/16/2020
2020 GMC Canyon Denali 4dr Crew Cab 4WD SB (3.6L 6cyl 8A)
15 of 18 people found this review helpful

I have the 4x4 Denali Crew Cab, it has a lot of nice features. However, GMC started charging a monthly fee to use their phone APP, I think it's $15.00 a month for something that was previously free. You can't send destinations to it or use the remote lock or start unless you pay a monthly fee. GM Charge for Extra fee for updated maps for navigation. That's on top of OnStar subscription or Sirius XM. My navigation won't recognize Estes Park or other destinations it routes me to Estes Parker? or Colorado Texas. The voice recognition to tell it to call someone doesn't work properly or at all so hands free to change navigation or to make a call while driving doesn't work. In the mornings after the vehicle has sat when taking off it's starts out ok then the power drops like a delay in shifting or loss of power. I've Had GMC dealership look at this today and they say nothing is wrong with it and the navigation issue is just software. The leather seats are basically seat covers and they are hard as a rock. The Chrome on the Side Mirrors look nice but I photograph wildlife from my vehicle which the chrome creates terrible reflections and ruins my photos. I'm just about ready to trade it in for other make entirely. I'm tired GM charging extra monthly for things that should be included on the vehicle it's approaching $50,000 for the vehicle. I'm tired of the hands free system not working which is a safety issue. My 2014 Sierra did not have those issues the phone controls etc. worked fine. If you invest this much in a small truck you want all the bells and whistles to work, not just release something and hope you can eventually get it to work.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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