Used 2010 GMC Acadia Consumer Reviews
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Fine until 100K Miles
Peggy B, 03/03/2017
updated 03/16/2020
2010 GMC Acadia SL 4dr SUV (3.6L 6cyl 6A)
3 of 3 people found this review helpful
We needed something that would seat our 3 kids plus have plenty of cargo room. We were between this and the Honda Pilot. (Spouse favored the crossover look and he was paying for it so here we are). The interior layout is great. Things to be aware of: Get an accurate cost of how much replacement tires are. Changing the rear wiper blade requires a new assembly arm (roughly $80). After about 100K miles, change the oil by the 3 month/3,000 mile marker or be sure to add a quart. After 100K miles, it seemed like a lot of things started going wrong. This car was also involved in a recall, which I had to have done twice because the dealership gave me a refurbished part. Thank goodness the headlights don't have to be changed often (I had mine changed for the first time at 160K miles) because you have to take it to the dealer so they can drop the bumper to access them. And guess where the battery is located? Under the passenger seat. (You can still get the car jumped by attaching the cables to other things under the hood.) Also after 100K miles, one of the tires routinely loses air every 6-8 weeks. The power steering is starting to go, and the passenger air bag light is blinking. If you have time, ask your local mechanic what they think of the car. Mine showed me three others on his lot and said these cars have a variety of factory defects. The thing to be most aware of are the multiple blind spots created by the frame and head rests. On the plus side, the cargo space in back along with the cargo net and movability of the two sets of rear seats is good. The radio and heat controls are well-placed. The heat and A/C are well spread throughout the back seat area (vs. the GMC Terrain which didn't have any rear climate controls per our rental during the recall). It is excellent for carrying multiple golf bags or bicycles. Unless you get this make and model for free, put any amount of money toward a Honda or Toyota instead.
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Another chain bites the dust
Steven M., 02/08/2017
updated 02/19/2020
2010 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
3 of 3 people found this review helpful
Bought this car in 10/2016. Computer was reset because of P0008 engine code in 2/2017 light came back on. Only 4000miles later and it had stretched timing chains. When we bought the car it had 94,000mi on it and when we replaced the timing chains it was at 98,000mi. 2007 and 2009 model year Acadias have a CSP that cover stretched timing chains. The CSP states 10yr 120,000miles. By having this CSP available for those model years GM is fully aware that this is a problem. I contacted GM and they refused to help us with the cost and Dondelinger GM dealer in Bemidji, MN also refused to help with the cost. The service writer named Tim told me they have at least three of these cars in for timing chains a week. Our total cost was $2,011. I find this unacceptable on GMs part but obviously they don't care about losing another customer even know their website states "Your complete satisfaction is important to us, and we're here to help". I have found this to not be the case. Also we have yet to see 16mpg city driving. Granted we bought the car in October so the winter may take a toll on that. We ended up selling this car in March of 2018 as the fuel economy was simply not what we expected and I could get better fuel economy with a full size truck. We found this car to unreliable with the timing chains problem. We also noticed that the GMC Acadia was not holding its value due largely to the timing chain failure.
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Finally fixed
jus10credible, 10/03/2009
2010 GMC Acadia SL 4dr SUV AWD (3.6L 6cyl 6A)
3 of 3 people found this review helpful
This is my third and hopefully final post. My Acadia is finally out of services. It spent 16 Days in the GM service dept. My stability system went down. The dealership didn't know what the issue was. After 16 days I was told that there was a pinched wire. Not sure if that was the case. But the vehicle is running smooth now. I hope that this will be the last of my issues with the vehicle.
No longer impressed
memery0913, 07/28/2012
2010 GMC Acadia SLT-1 4dr SUV (3.6L 6cyl 6A)
3 of 3 people found this review helpful
Initially issues started out as minimal: back up camera malfunctioned. On day scheduled to be replaced sat in the waiting room for two hours to be told didnt have part; paint on hood started bubbling up b/c of rust. Fixed it no problem/complaint; Issue with brakes, waited over two hours (with infant) to be told they had to keep it; Service airbag light has been on 2x in last month. On 2nd attempt ordered part, but didnt tell me without being questioned. At 35979 had full service check and told car was in full working order. At 36102 car seems to continue to run after key is out of ignition.
GMC Dealer near richmond VA
unhappyperson, 09/01/2012
2010 GMC Acadia SLT-2 4dr SUV AWD (3.6L 6cyl 6A)
8 of 11 people found this review helpful
I do love my Acadia however just recently I had to move to Guam (military). Before I left I called my dealer & asked if my Acadias extended warranty was going to be good. They said yes & have a safe move. Since then my acadia has been having powersteering issues. I called the dealer & they didn't even bother calling the company to see if they would honor the warranty even though guam is a us territory. They haven't called me to see if they could do anything. Basically they took my extended warranty & ran with it. Now I'm going to have to pay out of pocket because GM hasn't come out with a recall even though lots of customers have been having the same issue. I won't purchase another GMC
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