Used 2019 Ford Expedition Limited 4dr SUV 4WD (3.5L 6cyl Turbo 10A) Consumer Reviews
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Rear AC Problems Lemon
Brian J Franks, Boise, ID, 10/26/2019
Ford Expedition Limited 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
99 of 106 people found this review helpful
10-4-19 we purchased a brand new 2019 Ford Expedition at almost 80K dollars, after leaving the dealership we found the rear AC not working, I immediately texted Brett our sales agent. Brett drove this car from surprise ford to Peoria ford, I then drove it to Goodyear AZ, and it was picked up by one of your service representatives and driven back to your facility where it has been since. Car has less than 100 miles on it currently and Peoria has put more miles on it than we have. Brett told me they would pick the car up Monday 10-7-19 and get it fixed. After their technician Cliff looked at it and made the recommended repairs the unit was still not functioning. At this point we asked for another car which we were told there were no other cars. Bill then said he would work on getting us a car identical or better from another dealer and trade it. I talked to Cliff Friday and he informed me they don't know what's wrong with it and are waiting to hear back from ford. 10-8-19 I called our salesman Brett and he informed me that he has resigned his position at the dealership and he could not talk to me due to Peoria ford pursuing him legally. We never heard back from Bill by Friday 10-11-19 end of day and that is then when I emailed the owner Pat Hickey. I was under the impression from Bill I would have an answer or some clue as to what was going on by the end of the day Friday. In my opinion if I spend nearly 80k on a car and have purchased 5 other expensive vehicles from Peoria in the previous years. We should of been given our money back, provided another car identical or within the week. When buying a luxury SUV and not being able to drive it is very frustrating as we traded in a fully functional very nice fully loaded Yukon Denali. Our kids had fall break last week and they were not able to travel to our home in the white mountains due to space constraints of the much smaller Ford F-150. We were given A F-150 crew cab loaner that does not have the space or the luxury of the car we purchased. 10-14-19 I was on a conference call with the Owner Pat Hickey & Fleet Director Bill and I was told to give the 48 hours which I never heard from them and then resent another email and pat told me he was boarding a flight and Bill would take care of it. 10-16-19 made a formal complaint to Ford and was given the Case # 24576080 Katherine 1-866-631-3788 ext 77814 10-18-19 they performed another repair and it did not fix the car. The Service Advisor Cliff has been texting me and told me that they have another call into Ford and don't know what the problem is. As of 10-21-19 @ 1050 hours I have still not been contacted by the dealership nor ford resolving this issue, and we still do not have an SUV we paid for on 10-4-19 to date. The cars value is nowhere near what we paid for it as we looked at taking it to another ford/Lincoln dealer to trade it in on another SUV so my wife could have a car and they offered us 61K on a 78,000 dollar car. If they were to give us our money back we would be loosing the tax value we saved on trading in the Yukon Denali that we were given toward this car. Update 10-26-19. Car is still at the dealership broke
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2019 Ford expedition limited with Stealth package
mkochend, Pensacola, FL, 10/07/2019
Ford Expedition Limited 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
10 of 10 people found this review helpful
I purchased a 2019 forward expedition limited with the health package 4 months ago and have put 5000 miles on the vehicle now. I have been very happy with the vehicle. It has an incredibly smooth ride. The handling for vehicle the size is also excellent. It is easier to drive than my 2017 Honda pilot delete that I treated in for it. The interior is very well done and unlike my Honda it is easy to navigate the controls. No problems with the entertainment system unlike the Honda. The interior has tons of room and is very well proportioned. Seats are extremely comfortable. If purchasing this vehicle I would strongly recommend this 360 camera system and parking sensors. They are very helpful. Vehicle has ample power for anything you would like to do with it. Blind spot monitors are also a must as the B pillar creates a significant blind spot over the driver's left shoulder. Entry into the third row is very easy with the opening seats. I test drove many of the 3 row SUVs. It was definitely the one that stands out if you are looking for size and capabilities. If you are actually going to use the third row seat many of these midsized crossover things are just not realistic.
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Ugh
Tracy, Parsons, KS, 09/21/2021
Ford Expedition Limited 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
3 of 3 people found this review helpful
Worst purchase ever! Cannot have interior lights come one because they will never go off until the fill like it. Hatch button has been replaced 3 times. Chrome inside and wheels started peeling at around 28,000 miles. At 30,000 miles the timing chain went out. 42,000 it went out again with the turbo boosters. 50,000 brake booster went out and now the screen isn't working properly. This thing spends more time in the shop than driven.
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Smooth Ride
JRB, Paynesville, MN, 10/12/2020
Ford Expedition Limited 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
1 of 1 people found this review helpful
I picked up my new used 2019 Limited with 23,000 miles. I had a 6 hr, drive ahead of me it was great. So comfortable & quite. 65 MPH got 23.4 mpg. :) I looked at Chevs & Toyota and this trunk 2019 rating is up from pervious years and the newer 10 speed transmission was smooth. I did not like the motor stop at stop lights but is easy to turn off.
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75k Miles And Still Going Strong!
G-Man, New Lenox, IL, 11/02/2021
Ford Expedition Limited 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
1 of 1 people found this review helpful
We bought our 2019 Expedition Limited used with 48k miles on it. We always take long road trips with the family (5 kids) and have had no serious problems while on the road. Within the first month owning it however, we heard the familiar "rattle" when starting the vehicles. Several other owners in various forums said it was the cam phasers. Took it to dealership, and sure enough that was the issue. Once mechanics fixed the problem, we've had no further issues....of any kind.