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Used 2017 Ford Escape Consumer Reviews

3.5 out of 5 stars
199 reviews

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3 out of 5 stars

Buy more gas than you expected!

John Erbentraut, 02/20/2018
updated 08/29/2019
2017 Ford Escape SE 4dr SUV AWD (1.5L 4cyl Turbo 6A)
4 of 6 people found this review helpful

Traded a Nissan Murano for a new 2017 Escape expecting better highway mileage. We were getting 25-26 mpg at highway speeds. The Escape goes through a gallon of gas every 22-23 miles! Very disappointed! The dealer told us that all the settings were correct and there was nothing that can be done. The gas tank is very small requiring more stops. We expected better. If it was not for the big discount, we would have purchased something else, probable next time. Having driven the car for 20,000 miles, we have found that the mileage has not improved at all!

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Ruby is great

e davis, 06/26/2017
2017 Ford Escape SE 4dr SUV (1.5L 4cyl Turbo 6A)
4 of 6 people found this review helpful

The car is awesome ... this is my second one ... drives wonderfully

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

junk

jimadkins2506, 08/19/2017
2017 Ford Escape Titanium 4dr SUV AWD (1.5L 4cyl Turbo 6A)
10 of 18 people found this review helpful

This is the worst auto I ever owned,Ford is doing a buy back,and its been nothing but problems.I will never own another Ford.

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2 out of 5 stars

Before you buy a Ford Escape know this.....

Merry Sm, 12/20/2017
updated 06/27/2018
2017 Ford Escape SE 4dr SUV (1.5L 4cyl Turbo 6A)
13 of 24 people found this review helpful

My main complaint is safety or the lack thereof. Yes you have many air bags but Know that when you buy a Ford EcoBoost that everytime you stop whether it be a red light, stop sign or traffic backup the engine shuts off and the STEERING WHEEL LOCKS so if you need to get out of the way fast you're pretty much screwed. The ecoboost kicks on quickly but it's that 1-2 second delay until it does that can be the difference from being in an accident or not. There is a control on the dash to disable the ecoboost but by default it is "on" so everytime you get in the car you have to push the button to turn it off. This of course defeats the purpose of the ecoboost which is to save you a few dollars in gas. Engine off...no fuel consumption. Ford Engineers say this is how the Ecoboost was designed to work and the steering wheel locking is not a glitch. How the Federal government allowed Ford to lock the steering wheel while in gear is beyond me.Now to the engine itself. It's a zippy little 4 cylinder but is not very fuel efficient compared with other 4 cylinder engines. It only gets about 2 gallons per mile better gas mileage than my 6 cylinder Jeep so with the ecoboost off don't expect to see any real savings. Now to the interior which is mainly plastic. In a new car off gassing (or as some call it "out gassing") will be there for several months. Not so good in winter when you want an open window to get rid of the fumes which now brings me to the ventilation system. If you have the heat on blowing through the dash or windshield then don't expect much volume on the floor and vice versa. You will have cool to cold ankles and feet. If you put the blower on high wear ear plugs. It's on the loud side. Now to the controls. First you have to find the keyhole to start the engine if you don't buy the Titanium package which has a push button start. The steering wheel design on the lesser packages effectively hides the keyhole so you have to bend or peek through the steering wheel to find it. The telescoping steering column is a nice feature but doesn't negate the inconvenience of the keyhole. The lights and fog light are located in such an awkward spot that you have to take your eyes off the road to find and use them. Trying to see them through the openings in the steering wheel doesn't work. The hatch release button is in the same location. The seats are narrow and not very well padded and the spacing between the driver's seat and the door is awkward. Upon exiting the Escape I am constantly scraping my calf against the bottom door frame. All in all for the cheapness of many aspects of this car I would say it is way overpriced and you can get more comfort and conveniences at a lesser price with other manufacturers. Oh....did I mention that there is a problem with the radio cutting out every time the ecoboost kicks in? Well it does and Ford is now getting complaints about this same problem from other buyers. I wish those other buyers better luck than I am having. Ford has been "trying" to figure this out for 5 months now. The dealer is no help and actually hindered the progression of getting this resolved and that's after going back and forth to him 10 times. So to all out there, beware of Ford and their so called EcoBoost economy innovations that they are now also putting into their trucks. Never again will I buy a Ford. 6/27/18 - Edmund's sent me an email asking if I would update my review so here it is. There's not much more to add other than the Ford Michigan Engineers are "still" trying to figure out what is causing the radio to cut out every time the ecoboost kicks in. Seems there are other Ford owners complaining about the same thing so the Ford Michigan Engineers sent a "recording" device to my Ford dealer so the dealer could install the device in my car, drive my car, and record the operating system and send the recording device back to Michigan for analysis. This was done way back on November 17, 2017. Well it turns out that this recording was "bad" from what I overheard the Ford dealer telling his mechanic and a new recording had to be made. This was done on June 15, 2018 so it seems that not only the Ford dealer procrastinates but Ford Michigan does as well. Numerous back and forth trips to the Ford Dealer Service Dept. and seven months for Ford Michigan to decide the recording was bad. So from beginning to end it is now going on 1 year since I paid in full and took possession of this Escape on July 21, 2017. Here's my advice to you. If you're willing to try an ecoboost, "hope" you have no problems with it, lose the benefit of gas saving cost (I keep the ecoboost turned "off") then go ahead and buy it keeping in mind my ongoing experience knowing that Ford drags their feet and you will be going back and forth to the dealer many, many times with no resolution even after close to a year. To this end I stand by my original review.....Never again will I buy a Ford.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Escape review

Frank Pones. Sr, 10/06/2016
updated 04/11/2018
2017 Ford Escape Titanium 4dr SUV (1.5L 4cyl Turbo 6A)
9 of 17 people found this review helpful

Great quality for the money as far as looks and comfort. The ride is more truck like then SUV what I mean by that is there is a lot of side sway in the vehicle's ride. So much so that I decided to trade it in on a 2015 Lexus RX 350

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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