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Used 2012 Dodge Journey Consumer Reviews

3.5 out of 5 stars
35 reviews

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4.88 out of 5 stars

The RIGHT-SIZED Crossover!

misterfusion, 05/01/2012
2012 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
6 of 6 people found this review helpful

Do not overlook this gem when cross-shopping! The 2012 Journey hits a sweet-spot in terms of size: Smaller than a Traverse/Highlander, but bigger than an Equinox/RAV4. Put another way, this is the smallest CUV with a usable 3rd row (unlike the Mazda5 or Mitsu Outlander for example). Interior quality cannot be overstated -- class-leading in many ways. Highly versatile interior configurations, if you get the right packages (see Edmunds review). I did my research and did not even consider the 4-cyl, especially since the mileage with the V6 is about the same! Ride & handling are great for a vehicle this size/weight. Mileage is right on the EPA for city/hwy. 9 months, 17k flawless miles!

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4.13 out of 5 stars

I think i got the lemon

Nicholas Burke, 04/15/2015
2012 Dodge Journey R/T 4dr SUV AWD (3.6L 6cyl 6A)
18 of 22 people found this review helpful

I purchased my Dodge journey used, it hat 29,000KM on it in march of 2013. Since then it's been to the shop more times than I can count. The transmission has been rebuilt twice, had two gears replaced, all seals replaced in the front axle, rear axle and rear dif. The front bearings have been replaced both left and right. Radio, power steering pump, and reservoir have been replaced. It's currently in for an exhaust leak. There is only 66,000KM on the car, it's not even 4 years old yet. In service date is November of 2011. I still have issues with the transmission hard shifting or just not finding the right gear to be in.

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4 out of 5 stars

Great family car for little kids

Jeff, 12/03/2017
updated 06/09/2022
2012 Dodge Journey Crew 4dr SUV AWD (3.6L 6cyl 6A)
18 of 22 people found this review helpful

[2022 Update] Still chugging, 151K miles :) No major issues to note.  Replaced the alternator, but I would expect that around 150K. Fuel milage hasn't really changed at all.  We're still getting around 25mph on the highway (at 60mph), and 14-16 in the city.  Combined floats between 16-18 depending on the highway miles. Also worth noting, we tow a small travel trailer for camping and the Journey does pretty well. Obviously not a heavy-hauler, but it does fine.  We've put several thousand towing miles on it, and the only real issue is that it heats up on steep passes when the outside air temps get into the 90's. If we have to tow in the heat, we take it slow and let the car cool down a little before hitting the big passes. [2020 Update]  We've now had the Journey for 6 years, and it's been a great car.  120K miles, with 10K road trip miles of 300-500 miles/day most of which towing a small travel trailer.  The Journey keeps taking the hits in stride :)  Originally I recall seeing some complaints on here around resell value, but the longer we own the Journey the more the depreciation curve starts to flatten out.  We currently have 120K miles, and looks like our trim resells for $9-10K private sale.  For comparison, a Honda Pilot with 120K resells for $12-13K so all things considered they're much closer in price now (when we bought our Journey for $20K in 2014, comparable Pilot's were going for $30-35K). We've had a few issues, but nothing major.  Bluetooth module had to be replaced in 2016, but no problems since.  The Journey died on the freeway and we had to get a tow, but then it started the next day at the dealership's shop.  They said it was a fluke, but blamed the fuel system and replaced the fuel pump under warranty.  It was 110-degrees in Phoenix, so I suspect something in the ECU/electronics overheated.  Again, probably a fluke but Dodge took care of us with with the warranty. Only other issue was the outside-air blender door stopped actuating in 2017, but that was also repaired free of charge (except for $100 deductible) as part of our extended warranty.  So all told with the warranty we paid $22.5K for our Journey and all repairs thus far have been covered under warranty. If you plan on keeping your Journey past 100K miles, then I don't think the depreciation & maintenance will bother you.  Only one major break for us that was covered under warranty. Upon browsing the most negative reviews, people are mostly upset about the drop in resale value after a new purchase. That is totally a bummer, but that's part of what makes the Journey such an amazing used car :) You can get a TON of car for your dollar with the Journey. Also, something dealer won't tell you... YOU CAN STILL GET AMAZING EXTENDED WARRANTIES DIRECTY THROUGH DODGE ON USED CARS! I'm sure there are limits on how old, but we got an extended full-coverage plan for a great price on a two year old Journey with 40k miles. After out $100 deductible, nearly everything else is covered! So take advantage the drop in resale value, and get a warranty through Dodge! We're 3 years into owning a 2012 and had very few issues outside of regular maintenance.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Good family car

Mr Gilbert J Heroux, 03/10/2016
2012 Dodge Journey American Value Package 4dr SUV (2.4L 4cyl 4A)
8 of 9 people found this review helpful

Good view all around. Lots of storage space. Good mileage. Handles nice on the open highway.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

2012 dodge journey rt

Don Stafford, 03/11/2015
updated 03/14/2018
2012 Dodge Journey R/T 4dr SUV AWD (3.6L 6cyl 6A)
8 of 9 people found this review helpful

will buy another.Love this vehicle 8.4 inch screen with Nav is so easy to use . Other vehicles I tried had too many buttons ride is great and leather finish are top of the line quality

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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