Used 2013 Chrysler Town and Country Consumer Reviews
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World's most versatile vehicle
Where to start? Well, for all the hype given to SUV's in recent years, I think the critics should emphasize the truth about today's mini-vans. They have all the bells and whistles now. They might not be as stylish or "cool looking" on the exterior as many SUV's, but if you're older than 16, you can probably live with it. The critics should emphasize the truth about the T&C and Caravan; there is no other family vehicle with more versatility. The stow 'n' go feature is second to none! How nice is it to be able to go from a 7-passenger van to a large cargo van in just minutes? Guess! Ever heard of a van that's actually fun to drive and has a great ride? They make them now!
Transmission defect
Our 2013 Town & Country van is great in many ways but the transmission has a noise that is caused by a redesign in the square cut gears. Between 15-20 mph it makes an irritating noise that Chrysler has no fix for. They basically say it is driveable so I have to live with it. The dealership has found that this is common with other new vans on their lot. This noise is persistent and louder than when we first noticed it (7200 miles now). No repair, no replacement, nothing but a continual noise. I would have looked at other vehicles if I had known that this would be an ongoing nuisance.
- Touring-L Passenger MinivanMSRP: $4,79536 mi away
- Touring Passenger MinivanMSRP: $6,99540 mi away
- Touring-L Passenger MinivanMSRP: $9,90050 mi away
Just purchased, a few thoughts
My wife and I just purchased a new 2013, and have under 1,000 miles on it. We compared the Honda Odyssey, Toyota Sienna, and the T&C. We loved the ride of the Honda, the 2nd row leg room of the Toyota, but the likes really stopped there for anything outside the T&C. Options on the T&C are more plentiful for less money (rear entertainment, nav, heated seats...). Of note, the T&C is the ONLY one to offer remote start. The DVD in the Sienna looked like a shotty 3rd-party install, while both the Odyssey and Sienna dashboards felt very poorly and/or cheaply designed. UPDATE 6/2016 So 40k miles in, still no real issues. Complaints are still road noise and rougher ride (could be OEM hard tires however). Fuel mileage isn't the best around town, but good power is a trade off. Have an issue where the nav won't update, paid (yes paid, no free map updates) $150 for an update and the unit would 't accept it, Garmin couldn't figure it out and actually said to have the head unit replaced so they can inspect. Still haven't had the time to do that so no word on how it worked out. Bought an inexpensive HDMI media player that I could plug into the rear 110V power and use an IR extender so I can load a bunch of our movies I put on an SD card, so we don't have to mess with changing DVD's and Disney super long menu intros - so we love the media connectivity! It'd be nice to be able to directly load movies to the HDD, but I'm sure that's to come. Transmission: haven't had problems other than when using Econ mode. Then the reverse to drive and vice versa are delayed and very hard. Coupled with the very low 3-4 (I think) gear shift RPM and no torque, we usually don't use Econ and it's fine - use it for road trips and we get 1.5-2 mpg higher and don't worry about the low speed shifting so win-win there! Stow-N-Go has been great, lots of extra storage on trips if the mid row is up, and rear seats can be configured for nice holding spots or jump seats, whatever way we want. All-in-all very happy!
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Side doors and radio stereo system quit working ou
The mechanism that makes the doors open gave out and the door won't open at all. This is dangerous, and cost $700.00. To fix. Wow. How cheap of a detail.after all these years this company still can't do a better job with the side doors? And the front seats molding won't stay on. Come on. Radio and stereo system quit working right out of the blue now no movies for my grandchildren shame on chysler corp
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Engine repairs at 40k
If you buy a 2011 through 2013 tc you will be having the engine fixed. The engines have a flaw in them and right about 40 miles the left engine head will start failing. If you question me google problems with penta star engine heads or missfire on penta star engine. Even after they fixed it it still ran rough. The electric sliding doors are a pain in the rear. It's a good value but my wife and I usually keep a car 10 years but we took on another car payment just to get rid of it.
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I love this Minivan.
I bought a 2011 Town and Country Touring new (the base model among the three models)in August 2011.Currently it has 40,000 kms (25,000 miles)mileage.So far so good.Everything works well despite the unpredictable climate here in Ontario,Canada.The only time i bring it to the dealer is for the scheduled oil change at 8000 kms(5000 miles).I bought it for CAD$ 30000 but loaded with lots of luxurious features.To name a few :power left and right sliding doors,power rear door (liftgate),power windows including the quarter windows,satellite radio,remote engine starter,push button engine starter,intelligent key(i don't need to bring out my key or fob from my wallet to open or close the doors,the doors will just unlock automatically as you touch the door handle and a push button near the door handle to lock the doors but of course it is also equipped with a keyless feature when you are meters ways from the van,a rear camera,tow n go feature ,dual air control,a 110v outlet.One more thing i like this van is the 283 hp powerful V6 engine,more power than the Odessey,Sienna and other minivans in the market.
Best Chrysler mini van Chrysler ever built.
I am amazed at all the features Chrysler put on this mini van for the price. Fit and finish is excellent. Much better than it was on my old 2005 Dodge GC. Materials are better and gone are the hard look plastic. They seemed to have added almost every safety feature you can think of. Ride is a little firmer than on my old Dodge, but still smooth, with less leaning on curves and handling is more precise. The engine is stronger although not quieter. Mileage about the same as in my old Dodge, even though it has a six speed tranny. Second row S&G seats are a little more padded. The inside of the T/C is just beautiful. Chrysler did a great job on this mini van.
The best mini-van out there right now - and the best value to boot
We moved to the 2013 Town and Country last month after three consecutive Toyota Siennas (04, 09, and the new design 11 in AWD). Where the Sienna's went down in quality from our observations, the T&C is really good so far - not all the incessant rattles that plagued the last Toyota. The ride is much more comfortable and not floaty like some soft rides can be - they really got it right. The interior is fantastic - really nicely done and really well equipped - a lesser Toyota or Honda costs much more. This is also a great MV to drive - great visibility, refined ride and well controlled noise, great car-like (for a MV) driving position. The three kids love it. I love it. My wife loves it.
Run away from the Navigation System
These are facts, not my opinions. When the car is new, the nav system (Garmin design) is super. It doesn't have voice command function, but otherwise is very good. Eventually, you'll want to update the maps and point-of-interest information with the latest. Chrysler does not sell the updates, you have to go to the source - Navteq (now known as "HERE") and purchase the update for $149 (there is no lifetime update option). That's the same for most nav system updates today, regardless of make and model of your car. For all other makes and models, you just order the update at the Navteq website and they send you a DVD or other media and you apply the update yourself. But, for the 2013 Town and Country equipped with the 430N radio with a code of RBZ (found on lower right hand corner of the radio faceplate), you are forced to go through a strange procedure where you insert a USB drive into the front of the radio, initiate some commands via the radio menu and then the radio is supposed to write info about the navigation package to the USB drive. You then plug that USB drive into your PC and the website analyzes the information (looking for what, is undocumented) and decides whether you need the update. The problem is, many of the radios do not write the info to the USB drive due to some quirk in the radio software. I had the dealer update the radio software to the latest level, but that made no difference at all. Many calls to Navteq and a Chrysler support line got me nowhere. Navteq says that the problem has been reported by many other owners and they sent reports to Chrysler, but with no response. When I raise the issue with Chrysler, they again tell me that they don't sell map updates. For the price of an update ($149), you can purchase a stand-alone unit from Garmin with lifetime free map and POI updates and not have to deal with Chrysler at all.
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Town and Country Tourling L
Purchased the vehicle June 2012 and have about 12,000 miles on it. Just brought it in to have the transmission module reprogrammed. The recall did a big improvement on the smoothness of the shifting especially in the Econ mode. If you buy this van get as many options as you can afford because they are well worth it. Power folding third seat, twin DVDs, heated first two rows, remote start, Nav, bakup camera, Sirrus.... They are all great. I had a 1997 T&C that my son (and family) is driving it has 175K on it with a replacement tranny 1 year old. For price and performance you can't beat what Chrys offers... well pleased. With the stow and go seats, its a winner.....
Awful reliability
Bought the car 1.5 years ago at 14k miles, and since then I've had to replace the a/c blower motor and power sliding door latch on the passenger side. The blower just squeaked by in the warranty period, by about two months. But the power sliding door latch will cost me $1143.32 including labor. Clearly, Chrysler designs components to last about 3 years, just to outlive the warranty. I wonder what will break next. This car is cheaper than the Japanese ones for a reason. In contrast, I have a 2006 Toyota with 140k miles, and in 2 years I have had to replace nothing but the battery.
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Great Van
Great all-around minivan. Chrysler may not always have the highest quality interiors, but everything else about this van screams versatility, reliability, and value. The Pentastar V6 is a monster...same base engine in the Charger and the Challenger, among others. Chrysler is the only name in the business that does TWO rows of foldaway seating with Stow and Go. This is my third Chrysler minivan and won't be our last, even though they have changed the name to Pacifica...
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Quietly sits in the sidelines
Update- After owning the 2013 T&C for a few years it became more clear that the transmission is just not that great. I never seems to know what to do, or how to do it right. Its been updated with the most recent transmission flash but still doesn't shift very good. Around town it does OK, but the deceleration feature when you let off the throttle is annoying, and while on the freeway and climbing slight uphill grades or easily increasing the speed, instead of smoothly engaging into a lower range or unlocking the TC to offer some pep it will instead violently throw itself into a lower gear which jumps the RPM's way up and bumping up the speed too quickly. Then because you're going too fast, it shifts back into OD and repeats the overly aggressive act at the slightest touch of the pedal. VERY annoying... But, if you turn on the "Eco" button then it will hold the OD gear much much longer throughout the throttle for a more pleasant less shifting experience. Although driving in Eco mode in town is horrible because the torque management is obnoxious when the transmission is clearly skipping gears to be more economical giving a weird feeling like there's a flat spot in the throttle. Strict emission requirements creates these problems too. All in all the van is enjoyable but the transmission is definitely the design problem of this vehicle...
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Mini Van Rules! (Still rules after 9 years!)
I've had close to 70 cars over the years, including a 63 Imperial, 65 Mustang, 67 Plymouth Satellite 383, 69 El dorado, 71 Toronado, 77 El Camino, 77 Coupe De Ville, an Audi, Numerous Toyotas and Hondas, Ford Pickups, a stunning Silverado, 4Runners, Volvo, and the list could go on. Some were really stylish. The Mustang was a 289 loaded poppy red convertible. My 2013 Town and Country beats them all. It may not be the most stylish, but definitely the most versatile, comfortable, stable, quiet and has lots of quality. We took 2 trips from Arizona to the Northwest, about 3000 miles each time. I didn't go past the speed limit, and got an overall 30MPG on both trips. In town mileage isn't great, but most of my driving is highway. We bought it new, and now has close to 95,000 miles. I can't recall any repairs I had to pay for outside of maintenance. There were some minor warranty issues. It doesn't rattle, and the leather interior looks like new. Honestly, this car has held up better than our 2006 4Runner that we bought new. (4Runner also a great car - 2nd best!). You can buy these Chryslers dirt cheap. I just pretend I'm driving my old Imperial. The Town and Country has 283 horsepower, the same as a 57 Chevy with Fuel Injection. I love this Town and Country and may soon replace it with a Pacifica. Get past the stereotype soccer mom minivan, and appreciate these vehicles for all they can do. If that doesn't work, just imagine you are driving a luxury vehicle from a couple of decades past, but with the latest innovations, such as satellite radio, navigation, etc. And tell yourself how smart you are for not succumbing to peer pressure and advertising. Long live the minivan!
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2013 a Must See!
I am not sure why the Town and Country is not considered a top class minivan. The base model, Touring, provides everything a minivan driver craves from the top class but has to pay an arm and a leg for! The Touring model came standard with DVD, Back-up camera and Power Lift gate! My Honda Odyssey EX-L did not come with these options as standard options. The dash is equipped with a lot of gadgets including Bluetooth. The kids have plug ins in the back for their ipods. The drive is WAY better than my Odyssey. It is very quiet. The engine does sound a little loud when leaving a red light but it levels out quickly. There were so many incentives that this van was cheaper than a used one!
Great family car!
I didn't think I would like owning a van, but now I don't ever want to go back (as long as we have kids). I love all of the seating options. We find on road trips it is nice to put one of the second seats down for the ability to put a large cooler and toys for the kids in easy reach. The entertainment package is nice for road trips or just a quick trip to the grocery store. Very comfortable ride.
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2013 Chrysler Town & Country
Car was great for me and I didn't have any problems with it. Used it for long trips for fishing and golf.
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Great Bang/Buck
Bought this to drive fwy. to/from airport with riders. Limited model is very comfortable. Only trouble was the torque converter at 94k miles, but was fully covered by the 100k warranty! Great visability and features! Dual tv's, heated seats & steering wheel, power everything, 110 vac, leather...... 10/2019 update: We moved to P/U truck country, so she had to go. Sold her to a neighbor (127k mi.) who loves her! I enjoyed this MoPar so much it became my standard when looking for a truck. Ended up with a beautiful '13 Ram 1500 Hemi. Has my Chry. features!
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Excellent Minivan
There was only one problem. The very back right seat would lock in the stowed position. It took three tries to get it right. A small spring was the culprit. Fuel mileage drops to 17 mpg for short trips for groceries in the dead of winter in MN. It is usually 24-28 for road trips. The power is adequate and the transmission is flawless. Stability is surprisingly good. This is my third Chrysler minivan. I preferred the size of the smaller previous model. My next van will be a little smaller.
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Transmission blown at 89,000 mi.Chrysler no help!
Looks nice, dual DVD entertainment system and Heated steering wheel are all positives. Blowing a Transmission at under 90,000 miles but Chrysler not helping at all because its 6 years old and the powertrain warranty covers 100,000 miles/5 years, whichever comes first. New Transmission cost over $4200 and in my opinion should have been covered under a warranty. Chrysler should be ashamed of themselves.
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cheap front wheel roters
have a 2013 town and country with 17,500 miles on it. I live in Colorado and of course went to the mountains last weekend, scariest ride of my life. had my wife, daughter and two grandchildren in the car, going down a steep grade when I pressed on the brakes the car shook like it was going to break in too, more times I put on the brakes the more it shook. checking with brake specialist later it appears the front rotors don't dissipate heat as fast as they should, appears Chrysler didn't put in higher grade rotors in case you every went on steep mountain roads, saved many millions but hoped nobody would have a bad situation like I did, wont ever buy another Chrysler product.
Steer Way Clear of This Lemon
I thought I'd do some poor worker in Detroit a favor by buying American. I convinced my very skeptical wife that a brand new 2013 T&C had to be decent automobile and that we'd be saving several thousand dollars by not buying Japanese. I cannot tell you how much I regret this. This vehicle is an absolute lemon. The transmission is worse than anything I've every driven, it clunks into drive & slingshots forward with the slightest acceleration. Chrysler is well aware of the issues, but refuses to fix. The low tire pressure light will not turn off even though nothing is wrong and the dash board's developed quite a rattle. Dealer wants to charge a hefty diagnostic fee to remedy. Update: Was driving car with children to dance recital when van somehow goes into low power mode. Low power mode means it only runs about 10 miles per hour and has no acceleration. Luckily we were in the right lane of a very busy/fast road and were able to pull over and call for tow truck. I had to force it into park at which time it made a huge banging noise. Dealer finally took a real look at it after having it towed to them. Chrysler finally did something and agreed to replace the transmission controller and the problems seemed to go away, but I was thoroughly fed up with it by this time. Finally sold it to a dealer for $16,500 and bought a slightly used Japanese minivan from one of the leading manufacturers. By the way, nobody wants to buy a used T&C for anywhere near Kelly blue book value.
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Great family vehicle!
I have no complaints about my 2013 Chyrsler Town and Country outside of speed of acceleration. I traded a Jeep Cherokee in for the Town and Country to fit my growing family of 6. The power of acceleration is much different but it is a different vehicle type. Not sure if this is with all types of Chyrsler Town and Country but I would love to have that powerful Jeep engine in a Town and Country package. 4 stars is only because there is no 4.5 star option.
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Vacation 2017
I bought the van with vacation in mind I t has worked very well for that. Has been very useful since then. The Town and Country is still very comfortable and great to take long trips in.
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Don't buy it
I had a 2007 Chrysler Mini Van that was running fine with few to No issues. Gave it to my son and we bought a 2013 loaded Chyrsler T/C with 50K miles. Bad decision. The van is lighter so it bobs over the bumps up and down and has a tweaky bouncing ride up front. Then tranmission lines leaked and could not be tightened to they had to be replaced at 70K. The 6 speed transmission always wants to jump up to the next gear with the lightest touch on the gas. I am always shifting it down and holding it in that gear so it won't keep upshifting. The battery died at 60K. One key fob died. The computer board died so every electronic device in the car plus the wipers and AC was on and off hundreds of times per day until we got it to the dealer. That fix cost $700. So this was our 3rd Chrysler Mini Van and definitely our last.
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I will never ever recomend this minivan to any one
I read alot of reviews before I wright mine. believe me this is the worst mini van. first for the value second mechanical third on gas. I bought a 2013 in 2014 nov . one and half years old and I also have a 2006 Honda odyssey for the last 8 years . this town & country is nowhere even close to Honda odyssey . those review that says good about this mini van they are not real.
Put over 140K on this Van
Bought a used 2013 TC with a little over 30k on it. Had for it 6 years and put over 140k on the Van. Have 4 kids and went on many of trips. Here are the good, bad and ugly with this Van. Good--Great premium options compared to Honda/Toyota for the price. A lot of space for long road trips, even have stow and go space if not using. Never once was left on the side of the road or broke down while driving. Decent gas mileage on highway. Low maintenance cost over the life of the vehicle until the last stretch. Very easy to work on if you are mechanically inclined. Bad--Had replaced the struts and shocks twice due to rough ride (once under warranty) and it never seem to ride better, even though they state it is a luxurious ride. Replaced alternator around 120k, replaced thermostat at 130k, broke a coolant line at 140k, at 145k it started to get the Chrysler Tick (goggle search) bad rocker arm on left cylinder head. A/C wasn't working correctly around 155K, charged and would blow cold in front but Hot in rear. Ugly--The Rocker arm issues was the left cylinder head going out and was starting to have misfire and running rough issues. Replaced all parts and new plugs, cleaned throttle body and still didn't run like it use too. Decided to trade it in due to these issues, or would of still owned it. Overall decent car that didn't cost too much until later in it's life span, but to me they don't make em like they used to. I have seen and heard others that have this issue before our did, so consider ourselves decently lucky.
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It’s not worth the cost . Don’t buy!!
The vehicle is over 100,000 miles and over 7 years old, it’s not worth the cost. I want to keep out of the repair shop.
Best minivan... period!
Nothing else compares!
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I don't recommend this mini van
This van makes a lots of road noise it is like you drive with the window open when you go over fifty
Super Reliable and Roomy
I love mine and even though it has 208,000 miles on it, it runs like a top. The AC is cold, and the ride and handling are great. It also has enough room for 7 people or an entire Horn Band Sound System. Amazingly the transmission continues to perform well.
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Town and Country
Repairs have been very expensive, even for minor problems.
Amazing Van
I've been a minivan driver for about 20 years .The Chrysler town and country is definitely my favorite as far as Convince and Luxury
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Grade A1 +
This is a super good vehicle .
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