Used 2017 Chrysler Pacifica Limited 4dr Minivan (3.6L 6cyl 9A) Consumer Reviews
A cross country delight!
We have had our Pacifica for about five weeks. We ordered our Pacifica early last summer. Shortly after it arrived in late Sept. we drove it from our home in Northern MN to SW FL. We now have almost 4,000 miles on our Pacifica. It has been several years since we have owned a van the last of which was a 2004 Honda. We could not be more impressed with our new van. We averaged between 28 and 30 mpg on our trip to FL often driving into headwinds at freeway speeds. We paid extra for the safety tech pkg, which provides blind spot monitoring, adaptive cruise control and lane departure monitoring all of which are great safety aids. The Pentastar V6 with the nine speed automatic work flawlessly providing great performance as well as outstanding fuel economy. This vehicle is very smooth and quiet. It has a very solid feel with no rattles or vibrations and handles surprisingly well for a van. The seating position for the driver is outstanding providing a great view of the road. The Uconnect technology system is very intuitive and easy to use. The stow and go seats are an engineering marvel. They are very easy to use and make the Pacifica a very capable vehicle. The hands free doors and tailgate are an added bonus. We expect to own our Pacifica for many years. In recent years we have owned Two Lexus RX 350's, a Honda van and two Jeep Grand Cherokees. While I know some people have questioned the quality of Chrysler products our experience is they are as good or better than the other brands we have owned. If you are in the market for a van or full size SUV you owe it to yourself to test drive the Pacifica. You won't be disappointed. We have added 15,000 miles since we posted the original comments on our Pacifica. All that I would add is we have had no problems in the first year of ownership of our Pacifica. We now have other friends that have bought Pacificas. Everyone seems happy with their choice. Our Pacifica now has 36,000 miles. It has been trouble free and enjoyable to drive. We are getting a small amount of tire noise as the tires approach the end of their useful life. I will be replacing the original equipment tires in another 5-10,000 miles.
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climate control fail
I have had the car for one day. The panel vent mode on the climate control worked on the first drive, but is now inoperative. Foot well and defrost work fine but the panel vent mode is dead. Update to follow after I go to the dealer Monday, tomorrow. And the "kick to open" side doors and lift gate are only working about one out of ten tries. I'm doing exactly as the manual instructs so I don't think it's user error. In less than 24 hours I'm having more issues with this car than I have had in the last 11 years with my Lexus LX... I hope it's just a couple minor glitches. One Year Update: I had a fuel pressure sensor fail and left the car at the shop for two days to get that fixed, no charge. My UConnect display sometimes freezes while playing music, and continues to display the same artist and song while the entire playlist just keeps playing along. The cruise control allows the car to speed up as much as 10 MPH faster than the setpoint on a downhill. That's ticket territory. On my Lexus, the cruise control holds rock steady uphill, downhill or sidehill! The "kick to open" seems to be working better. The premium audio system is not that premium. It seems like the frequency response is off. Music you are VERY familiar with seems like half the tonal nuance is missing. My Lexus sound system is head and shoulders above this product, it's frankly shocking how good it is for a car. Well this is a $40K car, not an $80K car so I guess the value for money is fine. I like the ventilated seats for our hot Texas summers. I like the auto set parking brake when you park the car. You can also set the parking brake while stopped and in gear, and it will release itself automatically when you step on the gas. The side traffic warning lights in the side view mirrors are handy. The back up camera is miles better than on my Lexus. These are things lots of new cars have, not specific to Pacifica, that my 12 year old Lexus does not have. So I guess a lot of what I like about it is the newness of it...And 25MPG beats the hell out of 14.7 that my LX470 gets! Overall I like it a lot, with a few little annoyances. There have been no recalls or major points of failure. We bought it strictly for the Stow and Go seating. Once you stow the seats in the floor, you can fit a ridiculous amount of cargo back there. Including 4x8 sheet goods flat on the floor!!! THAT is utility, and no other minivan has this capability. As well it has a low sill, so lifting debilitated 90 pound dogs through the big cargo doors is a LOT easier than other cars. That is huge for us. So I give it a B plus or even an A minus overall. Stay tuned for the next update... Update 10-18-18: 35, 000 miles. There have been several recalls and service bulletins for the cruise control, the main computer, the outside temperature gauge, and a few other problems. I have to drop the car off at the dealer and get a ride from someone, not too convenient. So this car is far less reliable than a Toyota/ Lexus product, but all the problems have been fixed under warranty. But, once the warranty is out, I expect to be paying for some repairs. I am willing to put up with this for the value of the Stow and Go seating. If you don't care about having a huge flat stowage space that can accommodate 4x8 sheet goods flat on the floor, you might want a Toyota or Honda van. I'm sticking with this one for now.
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- Touring-L Plus Passenger MinivanMSRP: $16,88252 mi away
- Limited Passenger MinivanMSRP: $10,88024 mi away
- Limited Passenger MinivanMSRP: $14,198In-stock online
TERRIBLE TRANSMISSION THEY WON'T FIX
AGAIN, NOTHING CHANGED :). Nothing has changed. They don't honor the warranty, the clunking sound is still there. Their transmissions are bad. NOTHING HAS CHANGED! TOO MANY PACIFICA OWNERS COMPLAINTS OF CHRYSLER NOT FIXING THE TRANSMISSION! BUYER BEWARE, ESCALATE YOUR ISSUES, GO TO ARBITRATION, NOTHING WILL WORK! CHRYSLER WILL IGNORE YOUR COMPLAINTS! I bought this $50,000 vehicle. All the bells and whistles, but Chrysler just can't get the transmission right. It clunks and shifts hard like you're being hit from behind. DON'T BUY THIS VEHICLE until they RECALL THE TRANSMISSION
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Love my Pacifica
I have been waiting for this car to come out and it meets and exceeds my expectations. I love it! I drive a convertible to my clients and drive my pacifica with my grandchildren and on trips. The vacuum in the car is great. I wanted it with EVERYTHING on it and I love it!
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Worst car in my 45 years of owning cars
This car is more unreliable than my 1995 Malibu, which I thought at the time could never be topped as the worst, most unreliable car ever. Don’t be fooled. I’ve owned my limited pacific for less than 6 months and I have a list of at least 15 things that have broken already. I woke up this morning with a non existent uconnect computer on top of everything else, which means you can’t run the heat apparently. Honestly, I am not going to waste my time listing all of the other major problems including the transmission already?! Bad job Chrysler. Worst car I’ve ever owned. Good thing I have the unlimited warranty. You will pay for all my trouble and inconvenience. Horrible
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