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Used 2023 Cadillac XT5 Consumer Reviews

4.3 out of 5 stars
32 reviews

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We have a limited number of reviews for the 2023 XT5, so we've included reviews for other years of the XT5 since its last redesign.

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Pros
Cons
5 out of 5 stars

Great Crossover!

Skeen Mathias , 10/27/2022
2022 Cadillac XT5 Sport 4dr SUV AWD (3.6L 6cyl 9A)
4 of 4 people found this review helpful

This Cadillac is quiet, versatile, and exceeds my expectations!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Very sporty ride

Owner in Atlanta, GA, 01/17/2023
2023 Cadillac XT5 Sport 4dr SUV AWD (3.6L 6cyl 9A)
4 of 4 people found this review helpful

Ride is very smooth. Excellent acceleration. AWD is strong. Luxury interior. Wireless Apple Carplay. Rear air controls for back seat passengers.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

None to be had

Gary, 06/08/2021
2021 Cadillac XT5 Luxury 4dr SUV AWD (2.0L 4cyl Turbo 9A)
11 of 14 people found this review helpful

Beautiful car, beautiful ride. Unfortunately unless you can afford a loaded one there were none available within 1,000 miles.

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1 out of 5 stars

Bad CADDY

Ej, 04/07/2022
updated 10/11/2022
2022 Cadillac XT5 Premium Luxury 4dr SUV AWD (2.0L 4cyl Turbo 9A)
30 of 45 people found this review helpful

We have owned many cadillacs from the dts to xt5. Never had problems until 2021. Bought a new xt5 platinum and had nothing but problems. Had to have gm engineer come fix it, rear view went bad, had to put in new coaxial, wouldn't work, ordered another part. While it was in garage we made a big mistake, got tired of 2021 being in garage all the time with only 600 miles and bought a 2022 xt5, at 200 miles alerts started from onstar engine and transmission, wouldn't shift out of 1st gear. It had 10 alerts and wouldn't shift out of 1st, not to mention Electric drive and seal in axle leaked. At 600 miles was back in garage for three weeks with another engineer. We have had our fill of cadillacs.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Don’t buy you will be sorry

Susan, 03/05/2024
2022 Cadillac XT5 Premium Luxury 4dr SUV AWD (2.0L 4cyl Turbo 9A)
16 of 24 people found this review helpful

Worst vehicle I have ever owned. Android auto is the worst system going. It doesn’t work properly. Problems trying to hook up 2 phones. If my husband is on his phone and I have to leave, the system will connect his phone and instead of mine. I can hear his conversation all the way down the street. When I get out of range, the system drops his call and he has to make another call. The system will not connect my phone until I turn off the car. I have to buy onstar for a minimum of $400 a year in order to get map updates, or you have to purchase an sd card for $150 or more each year. Every time I start the car I get a message to contact nstar to purchase. This message stays on the screen until I clear it. If I don’t clear the message it covers up the icons that are available to use. Customer service for gm and onstar will tell you that it is what it is. Can’t help you. You are being forced to purchase items that you do not want in order to get things to work properly. These fees are not one time fees, they are every year which will increase every year. I regret buying this car and I will never buy a gm or Cadillac ever again. Their operating systems are the worst ever.

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