Used 2017 Cadillac XT5 Consumer Reviews
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Beautiful Peice of Crap!
Disappointed Owner, 08/15/2017
2017 Cadillac XT5 Platinum 4dr SUV AWD (3.6L 6cyl 8A)
54 of 56 people found this review helpful
I've owned my 2017 Platinum XT5 for about 14 months. The Cadillac Service Department has had it on and off for about 2 of those months. (They have it now as I type this memo) Its currently going on 3 weeks for this visit to the shop. The vehicle has had a host of reoccurring issues from: video from backup camera flickers when in reverse; service rear camera popups in Cue system; service front proximity sensor popup messages; issues with climate controls from the center stack as well as the rear console; folding mirrors sometimes don't respond when you touch the button; auto shutoff when the vehicle is stopped quit working. The Service Department has addressed these issues but some reoccur. Its been serviced by Cadillac least 7-9 times in these 14 months. The Service manager says he is talking to GM about my issues. I am seeking counsel. This is by far the most UNRELIABLE vehicle I've ever owned.
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The Right Choice
Don J, 07/17/2016
2017 Cadillac XT5 Luxury 4dr SUV AWD (3.6L 6cyl 8A)
48 of 50 people found this review helpful
Test Drive the Lexus GX 460 & BMW X3 SUV and the decision will be easy. The XT5 checks all of the Boxes. Make sure you get the full wrap warranty protection, It covers anything that can happen to the vehicle, from you dogs scratching the interior or exterior, door dings, windshield nicks, replacing your rims if you hit a curb to 24/7 roadside service @ no cost, not even the loaner car.
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Huge improvement over SRX but...
Tomonthebeach, 10/12/2016
updated 10/19/2018
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
48 of 50 people found this review helpful
We waited to get the XT5 and bought one of the first batch because Cadillac promised that the CUE system would be greatly improved. It was not. After 26,000 miles and a trip hitting 40 states, I would say CUE is still crap and the nav system was easily out of date from the get-go. To start with, fingers leave streaks because of the glass they used. When the sun hits the display - you see finger streaks; not much else. The touchscreen requires far too many submenus to achieve even simple tasks. The navigation system relies on out-dated maps which reflected incorrect speeds easily half the time. It got lost about once every thousand miles on interstate segments that had been changed at least a couple years earlier based on pavement bleaching. It has no detour option and will not reroute even after driving 50 miles on a different highway! Traffic warnings were unreliable. Fortunately if you have a mobile phone supporting Android Auto (AA), that functions like you would expect a luxury car nav system to function. Android Auto understands my Bulgarian spouse's accent every time - CUE is so bad passengers break out in laughter. Cadillac should fix the glass, put CUE in the cloud, and pay Google for Android Auto and SIRIUS rather than nickle and diming customers for updates and service - not very classy. They just hit me up $100 for a nav update 2 years after purchase. It shoudl have been free - just lime my software system updates. Time will tell. When driving, handling is fantastic. This car can turn inside many sedans with a far shorter radius than our XT5. Pickup is quite peppy. Mileage is very good for a car of this class. The gearshift is counter intuitive, and the transmission sometime hunts for the right gear in stop-n-go traffic. The fit and finish is good, cargo space excellent, and it has lots of nice feature like ample door storage.
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Top dealer
Mike Valenti, 06/16/2016
2017 Cadillac XT5 4dr SUV (3.6L 6cyl 8A)
27 of 28 people found this review helpful
My review of 2017 Cadillac XT5, I came out of a 2013 Lincoln MKX which isn’t exactly a dog. The plus sides of Cadillac XT5 it is quieter almost a eerie quiet. The ride is better, Cadillac has always had that baby buggy ride much softer than the Lincoln. XT5 electric power is the best very smooth with a short turning radius. Possibly one of the best new feathers is the new eight speed automatic transmission Smooth as glass, at eighty miles per hour tach is reading 1950 RPM about 200 less than the Lincoln MKX. Overall Cadillac has a home run on it’s hands, fast smooth and quiet and lets face it knock dead styling. Now go get one.
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Love my XT5
Mary, 07/31/2016
2017 Cadillac XT5 Luxury 4dr SUV (3.6L 6cyl 8A)
37 of 39 people found this review helpful
I love SUVs and this car has meant my expectations. I was chosing between the Lexus RX 350, Mercedes GLC and the Cadillac XT5. Very happy with my decision to get the XT5. I liked the look of the car outside and inside the best. The car rides and handles very well. I drive a 100 miles a day to and from work do wanted a comfortable and quiet car. The car is great looking and fun to drive.
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