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Used 2020 Cadillac XT4 Consumer Reviews

4.1 out of 5 stars
78 reviews

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We have a limited number of reviews for the 2020 XT4, so we've included reviews for other years of the XT4 since its last redesign.

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Pros
Cons
5 out of 5 stars

Love it!

Don Rizzuto, 07/18/2019
updated 08/01/2023
2019 Cadillac XT4 Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
4 of 4 people found this review helpful

I have 20000 miles on my xt4 and made a couple of 250 mile road trips. It is averaging 30 mpg and very comfortable, easy to get in and out of. The 2015 Chevrolet Colorado I traded in had an option that would read text messages out loud while I was driving. Not an option on this Cadillac. I like the looks and the interior offers lots of room for five people. So far it is just what I wanted, great car!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Not a "Real" Cadillac

Linda M, 08/07/2019
updated 02/14/2020
2019 Cadillac XT4 Sport 4dr SUV (2.0L 4cyl Turbo 9A)
9 of 12 people found this review helpful

If you owned a XT5 before this one, you're going to be sadly disappointed. I was shocked at the difference in the ride, every little bump in the road feels like a big bump. It's no wonder they don't put the official Cadillac logo on it, because it doesn't act like a Cadillac, maybe a tricked out Chevy, but not a Cadillac

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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2020 Cadillac XT4 for sale near you
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3 out of 5 stars

28000 miles

Derek kile, 10/17/2020
updated 10/20/2022
2019 Cadillac XT4 Premium Luxury 4dr SUV AWD (2.0L 4cyl Turbo 9A)
5 of 6 people found this review helpful

Purchased this vehicle used with only 5900 miles on it. Fully loaded and loving it. I find the driving experience to be fun. I have had the car for just over a year now. The only issue was a bad SD card dealer replaced it and it seems fine. My only wish is better road feel while in Touring. Electric steering is the culprit here,my Chrysler 300 has the ability to adjust the steering feel wish Caddy did also. The CUE system is ok, sadly it doesnt read back incoming texts like the Uconnect system does. Overall, a greyt vehicle, outstanding in the snow thanx to the double clutch AWD system. When I first bought it, I caught myself apologizing to people for buying a Cadillac, finally I have stopped doing that. I deserve it and appreciate it. Outside of Oil changes its all good and I do love the color combo, Black exterior with sedona interior. Update: I traded in the XT4 IN June. The transmission was getting stuck in either 2nd or 3rd gear quite a bit plus it was going to come out of warranty in 10/22. Just a bit disappointed. I still love its looks and ease of getting in/out. Down the road will consider a sport model with 18" tires and the adaptive suspension. Evidently will give a much outer softer ride.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Xt4

Kayli , 06/09/2021
2019 Cadillac XT4 Premium Luxury 4dr SUV AWD (2.0L 4cyl Turbo 9A)
5 of 6 people found this review helpful

Nice looking car but I would rate a 0 if I could Cadillac is a joke. I bought a new 2019 Cadillac Xt4 it’s been in the shop a average of about 16 times for multiple different issues had to replace brake module 3 times, run new grounds twice, trunk opens randomly or not at all, gears hop when accelerating, and now to top it off the front collision alert randomly goes off when no one is in front of me. Cadillac refuses to buy vehicle back offered me to pay one car payment for all the issues.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Great vehicle. A pleasure to drive. Very roomy.

Janice, 12/07/2019
2020 Cadillac XT4 Premium Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
12 of 17 people found this review helpful

The engine is a bit noisy, but you don’t hear it in the cabin. The technology in this vehicle is very impressive including Wi-Fi capable, blind spot alert and auto Start/Stop.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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