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Used 2014 Cadillac SRX Performance 4dr SUV (3.6L 6cyl 6A) Consumer Reviews

2.8 out of 5 stars
4 reviews

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1 out of 5 stars

Not worth the money don't buy

Lillie, New Windsor, NY, 07/09/2020
Cadillac SRX Performance 4dr SUV (3.6L 6cyl 6A)
15 of 15 people found this review helpful

I've taken the car to the dealership 6x for transmission issues. They performed an overhaul and it was worst. I researched and found on the DealerRater webpage, that recalls on transmissions for the Cadillac SRX go back as far as 2004, last recall was in 2013 for transmission failure on the road. Also found many complaints on the NHTA website on this same issue. Another issue is the CUE, it has cracked in my car. It is not under warranty, GM will not replace it and as of now there are 2 law suits concerning this issue. The replacement cost is about 1,500.00 out of the consumers pocket.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Money pit

N stokes, Huntsville, AL, 11/24/2019
Cadillac SRX Performance 4dr SUV (3.6L 6cyl 6A)
10 of 10 people found this review helpful

Bought car used with 38,000 miles. Within first year had to replace wheel bearing. Now into 2nd year of ownership the lift gate will not open, the CUE is frozen. Cannot use touchscreen for anything and now noticed headlights are so dim at night afraid to drive it. Of course Cadillac customer service never returns my calls. Will be trading it off soon

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5 out of 5 stars

Performance SRX is also LUXURIOUS!!

Valarie Sunshine Carbo, Cordova, TN, 01/06/2018
updated 07/11/2019
Cadillac SRX Performance 4dr SUV (3.6L 6cyl 6A)
9 of 9 people found this review helpful

I have had a SUBURBAN.... and then a CTS and decided i wanted something in between and this does the trick... First.. its gorgeous interior.. makes me feel like a Queen.. the Suburban made feel like i was driving a bus... Its large enough for other people -ability to purchase items and be the one who could take them home .. and its so easy to get in and out of... the Suburban I had to climb up in and the CTS stoop into.. really loving the heated steering wheel and CUE Navigation control center... I just really love this thing~! it also has an ECO boost for better fuel economy.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

All show and no go

Ken Beach, Pinellas Park, FL, 03/30/2018
Cadillac SRX Performance 4dr SUV (3.6L 6cyl 6A)
7 of 8 people found this review helpful

The electronics went out on this car in less than 17000 miles.$1400 to replace. The front seat is very hard to get in or out with banging your head. Not as smooth a ride as you would think for a Cadillac. Would not purchase again.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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