Parts Counter Experience - 2009 Audi S5 Long-Term Road Test

2009 Audi S5 Long Term Road Test

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2009 Audi S5: Parts Counter Experience

May 11, 2010

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Karl first noticed the turn signal bulb was out in our 2009 Audi S5. We had our sights set on a DIY change so we stopped by the dealership to order a new one. While there we also planned to order up a new set of floormats.

"Oh. We're going to have to special order that bulb," started the parts counter clerk. "We have everything else, just not the bulb you need. These floormats will need to be ordered also." The ETA was two days and we could live with that. So we asked him to order them up. "No problem, sir. I will call you when the parts arrive. The front mats will cost $170 and the bulb is about $20."

The mats showed up on time but still no bulb. It's been a week now. I hope it shows up before the car is scheduled to be turned in.

Mike Schmidt, Vehicle Testing Manager @ 22,141 miles

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