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Used 2018 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A) Consumer Reviews

3.4 out of 5 stars
19 reviews

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2 out of 5 stars

New 2018 Audi Q7 breaks in 100 miles !!!!!

Indrani Deb, New York, NY, 07/14/2018
Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
21 of 24 people found this review helpful

I leased a new 2018 Audi Q7 from Audi Manhattan and it broke down on the first trip within a 100 miles. We were told that the computer hard drive had a problem. We asked for a replacement of the vehicle and we were passed onto Audi Corporate who promised a response in a week. I called today after a week and was passed onto Audi leasing. I am still waiting on a resolution. !!!!

Technology
1 out of 5 stars
Performance
1 out of 5 stars
Reliability
1 out of 5 stars
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5 out of 5 stars

Update @80K - Still Love the car. Maint $$$ high

JMB, Burleson, TX, 09/15/2017
updated 05/18/2022
Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
18 of 21 people found this review helpful

Update as of 5/16/22. The Q7 is still a great car and it drives like new at 80K miles. My only issue remains the brake squeal. I do not think this is an issue with other model years. I would buy another Q7 but for the 2018 model, I would test the brakes in reverse to make sure there was no squeal. The dealer did replace the brakes at a discounted rate after I got Audi NA involved. This worked for about 15K miles. After three years and almost 50K+ miles, I still love the car. However, the maintenance is very expensive (almost $2K for OEM tires) and was just quoted $3K for a complete brake job. The brake squeal, which seems to be a known issue, is frustrating but the dealer finally fixed it at 40K+ miles. Everyone that rides in the car still says wow but they also say $70K is a lot to pay for a car and had such a brake squeal. Update 3/18. Just passed 35,000 miles and no changes to my impression as I think it remains best in class. I would purchase again without reservation. The only negatives I have encountered is that service, any service, at the dealership is expensive. Great service and they take care of Audi owners but it is expensive. The only mechanical issue is that the brakes squeal for the first few seconds in reverse after becoming wet and then drying. This is a common thread on owner forums.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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2018 Audi Q7 for sale near you
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2 out of 5 stars

Running Flats/ Cost of Repairs BIG NEGATIVE

Tom C, Allendale, NJ, 08/26/2019
Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
18 of 21 people found this review helpful

We purchased our Third Q7 in 2018 We loved the car until this model, We travel to Vermont most weekends in the winter. We purchased wheels and snow tires to change over each winter and the car handled great in the snow.( Better then our Lexus 470 with 4 wheel drive) The car now has Running Flats which don't come in snow tires. The 2018 with the running flats is a" no go in the snow" . With no spare or jack changing to snow tires is not an option. The wear on them was also poor. We also lost the storage compartments under the front seats and rear area above where the spare was housed Audi has also designed the car to tie you to the dealer for repairs. The battery is under the front seat which must be removed to change the battery and electronics reprogrammed. It cost $850 to change the battery. Want to change the headlight be prepared to remove the front bumper! Go to a quick lube for an oil change can't get wiper blades gotta go to the Audi dealer for them Too bad they screwed up a really good car

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3 out of 5 stars

The automatic engine stop/ start function is pain

JT, Bedford, TX, 03/11/2019
updated 09/13/2021
Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
5 of 5 people found this review helpful

The changes since my initial review involve the automatic engine stop/start function. It now takes a couple of seconds for the system to recognize that you have taken your foot off of the brake and have placed it on the gas. The car just sits there unresponsive. The problem with this is that if you are attempting to pull into traffic you cannot rely upon the car to actually start moving. The second issue I have encountered is the “drive system failure alert. When this comes on, the car shakes and is not drivable. This is resolved by turning the car off and back on. The biggest issue is that in doing thi, it clears all the error codes and the dealership has nothing to examine. The advice is to not turn the vehicle off and bring it in… the car is not drivable in that state. A better solution would be to equip the care with some nonvolatile memory that they could review. A cheap solution that has apparently eluded Audi.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Love it & Hate it at same time!

Mrs. Pierce, Los Angeles, CA, 01/09/2018
Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
21 of 29 people found this review helpful

2018 Q7 3.0T Premium Plus Quatro. The car is luxurious, holds the road great, and even has a nice smooth ride, SOMETIMES. If your freeways are often like the freeways in Los Angeles, be prepared to bounce like you're in a U-HAUL, and it's miserable! It's amazing that such an expensive, high-end SUV, has such a disparity with the drive. At times, it's so smooth and comfortable, and other times, it's bouncy and horrible. The head Audi technician brought me a new, identical car to the one we leased, to test drive exactly where I frequent, and it was the same! Even he was baffled and disappointed as to the "bounciness" of the drive. Just a side note, it's difficult to get into the car without your knee smashing into the dashboard if you're short. I am 5' 1" and it took me a few bruises on the knee until I got used to carefully & slowly getting into the car as to not bash myself on the lower portion of the dashboard. The cup holders are quite small and you'll need to purchase coffee mugs with a narrow bottom diameter.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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