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Used 2018 Audi Q5 Consumer Reviews

3.7 out of 5 stars
112 reviews

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2 out of 5 stars

Comfort Seats are “Discomfort Seats”

Mink70, 10/30/2017
2018 Audi Q5 2.0T Prestige quattro 4dr SUV AWD w/Prod. End 6/18 (2.0L 4cyl Turbo 7AM)
69 of 80 people found this review helpful

Had a loaner 2017 premium plus for 3 weeks waiting for an ordered 2017 A6 to arrived. Loved the A6 Prestige so much I ordered a 2018 Q5 for my wife as soon as the adaptive cruise and other packages were available. It was equipped with comfort seats and everything else except warm weather package because the 2017 comfort seats were comfortable and the 2017 sports were very hard, narrow and less comfortable. The initial release cars were not fully equipped and the dealer did not have but 1 or 2 demos to test, not were we told the 2018 Q5?seats were being redesigned. From what others now say, the vented warm weather sports seats of the 2018 were made more comfortable, though the seat bottoms and back still are very narrow with stiff plastic at the edge of the bottom and narrow upper bolsters. We waited 3 months to receive car and drove on short trips around town for a month. Then, took 2 hour trip ( 4 hours round trip) with spouse. Both of us could hardly walk when it was over, and it took a couple days to get back to normal. From that point on, every time we sat in the Q5, our backs and bottoms began to hurt so much we couldn’t drive it any longer. The 8-way seats do not provided enough adjustments to fine a sweet spot and we could not live with the narrow seat bottom with hard sides, the lacked lumbar support for the passenger/limited height adjustment for driver, and very little upper back support. Plus the rear of the seat bottom cupped our bottoms in such a way as to cause pressure on our lower back. The dealer offered to buy it back as a used car and we took about a $10k hit, which was a bit better than if I had trued to trade. In hindsight, we should not have rushed to buy the 2018 Q5 just because we liked my 2017 A6, though it was a very cool looking, well engineered and popular vehicle around here. I personally loved the Infotainment and vehicle technology systems because they were so easy to use and were controlled from the center console, not on a touch screen. Plus, I got 31+ mpg on the one trip using the adaptive cruise/lane keeping to control the car. Only after we had to go looking for a substitute did we learn that the 2018 Volvo XC60 Inscription which came out after we ordered the Q5 offers all that the Q5 offers with great comfort and just a bit less mileage. The Bottom Line: If comfort is something important, better test drive a Q5 with both kinds of seat configurations on a trip of at least an hour or so before buying. The comfort seats are anything but comfortable. They could bring on back troubles that never were anticipated. Moreover, unless the buyer has narrow hips and back, fitting into the design offered by Audi will be challenging. Even if the buyer’s body fits in the seat compartment, he/she may not find an adjustments that allows for comfortable positioning.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Love my 2018 Q5

Dean, 10/05/2017
2018 Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD w/Prod. End 6/18 (2.0L 4cyl Turbo 7AM)
14 of 20 people found this review helpful

Select Dynamic Drive. Great performance. Comfort setting lags from start. National Audi had no clue. Took calling two dealerships to solve. No reason to wait or pay more for the 3L turbo. Driver seat too short front and back. Steering wheel adjustment is manual. Was concerned about the full glass roof being too bright. The shade is great.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2018 Audi Q5 for sale near you
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5 out of 5 stars

Love it...

SC, 09/29/2017
2018 Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD w/Prod. End 6/18 (2.0L 4cyl Turbo 7AM)
6 of 10 people found this review helpful

It's the best in the mid-size luxury SUV category. We looked at Jaguar f-pace and BMWx5

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

My Review

Johnny James, 09/29/2017
2018 Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD w/Prod. End 6/18 (2.0L 4cyl Turbo 7AM)
18 of 23 people found this review helpful

Know that there are two types of front seats. Normal and sport seating. The sport seating is very uncomfortable. Overall I like the car.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Audi Q5 2018 Intermittent window problem

Kevin Norman, 09/28/2017
2018 Audi Q5 2.0T Premium Plus quattro 4dr SUV AWD w/Prod. End 6/18 (2.0L 4cyl Turbo 7AM)
109 of 116 people found this review helpful

This is my brand new Audi Q5 that has an intermittent problem that occurs as follow: a) From a complete close position, I rolled down the window by a few inches. b) Then I rolled up the window by pulling the switch up (once or hold it) RESULT: Occasionally it will roll down completely as you can see from the recording !!!! I took the Q5 to the dealer and left it there for more than 1 week. They first said there was no problem until I demonstrated the problem, and the service manager experience the problem himself. They changed the the motor and the window seal . Still they cannot fix the problem . This is extremely frustrated because it is safety issue . In the winter, if I roll down my window by an inch to get some fresh air, then the snow plow on the opposite traffic comes with all the slush and salt and sand on the street, now I want to close my window, and it may roll down completely and expose me to the road hazard !!!! I was also told by the dealership that it happens with a few Q5 in their lot !!!! This is extremely frustrated . I will update how Audi addresses this problem.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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